Skills you'll gain: Telephone Skills, Customer Service, Customer Complaint Resolution, Customer experience improvement, Personalized Service, Customer Relationship Building, Verbal Communication Skills, Customer Engagement, Communication, Active Listening, Non-Verbal Communication

Skills you'll gain: User Feedback, Customer Insights, Customer Analysis, Analysis, Social Media, Cloud Applications

Skills you'll gain: Goal Setting, Personal Development, Self-Awareness, Emotional Intelligence, Planning, Critical Thinking, Adaptability, Child Development, Parent Communication

Skills you'll gain: Influencing, Enthusiasm, Productivity, Self-Starter, Initiative and Leadership, Professional Development, Leadership, Business Ethics, Positivity, Personal Attributes, Mental Concentration

Skills you'll gain: Mindfulness, Self-Awareness, Personal Development, Stress Management, Compassion, Mental Health, Optimism, Emotional Intelligence, Resilience, Relationship Building, Psychology, Empathy, Cognitive flexibility, Cultural Responsiveness, Physiology

Skills you'll gain: Canva (Software), Animations, Motion Graphics, Graphic and Visual Design Software, Content Creation, Graphic Design

Skills you'll gain: Canva (Software), Logo Design, Collaborative Software, Motion Graphics, Content Creation, Graphic and Visual Design Software, Design, Business Process, Advertising

Skills you'll gain: Strategic Marketing, Product Management, Market Analysis, Market Opportunities, Competitive Analysis, Marketing Strategy and Techniques, Business Strategy, Target Market, Customer Analysis, Product Lifecycle Management

Skills you'll gain: Financial Forecasting, Profit and Loss (P&L) Management, Business Valuation, Financial Analysis, Financial Modeling, Equities, Cash Flows, Corporate Finance

Skills you'll gain: Microsoft Word, Microsoft Office, Microsoft Excel, Email Automation, Grammar, Document Management, Business Writing, Security Controls, Document Control

Skills you'll gain: Project Risk Management, Scope Management, Project Management, Strategic Communication, Change Management, Stakeholder Communications, Risk Analysis, Risk Mitigation, Cost Management, Communication, Management Reporting

Skills you'll gain: Project Schedules, Project Controls, Cost Estimation, Project Planning, Work Breakdown Structure, Scheduling, Planning, Project Management, Timelines, Resource Management, Quality Management, Budgeting, Estimation, Matrix Management, Dependency Analysis, Leadership and Management