Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Skills you'll gain: Web Analytics, Customer Analysis, Customer Insights, Analytics, User Feedback, Business Analytics, Analysis, Root Cause Analysis, User Flows, Performance Analysis, Data Presentation, Performance Metric, Key Performance Indicators (KPIs), Statistical Analysis, Data Capture, Taxonomy
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Bookkeeping, QuickBooks (Accounting Software), Accruals, Ledgers (Accounting), Month End Closing, Accrual Accounting, Accounting Software, General Ledger, Accounting Records, Accounting, General Accounting, Reconciliation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Jira (Software), Process Optimization, Process Mapping, Process Improvement and Optimization, Process Design, Process Analysis, Business Workflow Analysis, Workflow Management, Process Improvement, Business Process, Configuration Management, Performance Metric, Automation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, Responsible AI, Large Language Modeling, ChatGPT, LLM Application, AI Personalization, Generative AI, Digital pedagogy, Email Automation, Educational Materials, Information Privacy, Canva (Software)
Beginner · Course · 1 - 3 Months

Skills you'll gain: Securities (Finance), Legal Risk, Risk Analysis, Portfolio Risk, Technical Accounting, Investment Management, Accounting, Revenue Recognition, Law, Regulation, and Compliance, Income Statement, Profit and Loss (P&L) Management, Financial Accounting, Financial Reporting, Balance Sheet
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Process Optimization, Operational Analysis, Business Process Reengineering, Process Improvement, Business Strategy, Operational Efficiency, Program Evaluation, Performance Measurement, Business Operations, Business Process, Organizational Strategy, Business Transformation, Strategic Decision-Making, Needs Assessment, Analysis, Organizational Change
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Architectural Drawing, AutoCAD, Technical Drawing, Drafting and Engineering Design, Computer-Aided Design, Commercial Construction, Building Design, Architectural Design, Functional Design
Beginner · Course · 1 - 4 Weeks

Intermediate · Course · 1 - 3 Months

Skills you'll gain: Cloud Computing Architecture, Google Cloud Platform, Cloud Security, Cloud Computing, Digital Transformation, Application Programming Interface (API), Model Deployment, Public Cloud, Data Pipelines, Cloud Infrastructure, Artificial Intelligence and Machine Learning (AI/ML), Data Management, Virtualization and Virtual Machines, Microservices, Containerization, Machine Learning
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Cash Flow Forecasting, Variance Analysis, Bookkeeping, Reconciliation, QuickBooks (Accounting Software), Invoicing, Cash Flows, Financial Analysis, Auditing, Process Optimization, Document Management, Microsoft Excel, Data Transformation, Financial Reporting, Compliance Reporting, Compliance Management, AI Enablement, Automation, Data Validation, Process Engineering
Intermediate · Specialization · 3 - 6 Months
University of Michigan
Skills you'll gain: Mathematical Modeling, Systems Thinking, Strategic Decision-Making, Innovation, Social Sciences, Strategic Thinking, Decision Making, Complex Problem Solving, Critical Thinking, Network Analysis, Economics, Probability, Market Dynamics
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Data Ethics, Responsible AI, AI Security, Business Ethics, Artificial Intelligence, Information Privacy, Ethical Standards And Conduct, Regulatory Requirements, Emerging Technologies, Strategic Leadership, Accountability, Diversity and Inclusion, Stakeholder Engagement
Beginner · Course · 1 - 4 Weeks