Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

LearnKartS
Skills you'll gain: Java Programming, Object Oriented Programming (OOP), Java, Programming Principles, Computer Programming, Application Development, Program Development, Software Design Patterns, Debugging, Unit Testing
Beginner · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Digital Transformation, Google Workspace, Google Cloud Platform, Business Transformation, Cloud Applications, Cloud Management, Application Development, Productivity Software, Data Storage, Artificial Intelligence and Machine Learning (AI/ML), Cloud Computing, Cost Management, Cloud Infrastructure, Machine Learning
Beginner · Course · 1 - 3 Months

Skills you'll gain: Oil and Gas, Hazard Analysis, Safety Standards, Environmental Resource Management, Energy and Utilities, Environmental Regulations, Petroleum Industry, Environment Health And Safety, Environmental Engineering, Plant Operations and Management, Waste Minimization, Chemical Engineering, Risk Analysis, Failure Mode And Effects Analysis, Electric Power Systems, Sustainable Technologies, Process Control, Process Engineering, Equipment Design
Beginner · Course · 1 - 4 Weeks

University of Science and Technology of China
Skills you'll gain: Creative Thinking, Brainstorming, Creative Problem-Solving, Ideation, Time Management, Overcoming Obstacles, Innovation, Lifelong Learning, Productivity, Workflow Management, Quick Learning, Adult Education, Problem Solving, Collaboration, Learning Strategies, Operational Efficiency, Process Design, Adaptability, Willingness To Learn, Personal Development
Beginner · Specialization · 3 - 6 Months

Johns Hopkins University
Skills you'll gain: Javascript, Ajax, JSON, Web Applications, Web Development, Scripting, Hypertext Markup Language (HTML), Object Oriented Programming (OOP), Event-Driven Programming, Web Services, Programming Principles, Prototyping, Network Protocols
Mixed · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Prompt Engineering, Sales Strategy, Sales Pipelines, AI Personalization, Sales Operations, Responsible AI, Lead Generation, Sales Development, Generative AI Agents, Competitive Analysis, Sales Management, Marketing Automation, Customer Relationship Management (CRM) Software, Account Management, Business Process Automation, Business Intelligence, Workflow Management, Market Analysis, Data-Driven Decision-Making, Forecasting
Intermediate · Specialization · 1 - 3 Months
Skills you'll gain: Web Content Accessibility Guidelines, Compliance Auditing, Compliance Management, Regulatory Compliance, Case Studies, Usability, Web Design, User Interface (UI), Auditing, Web Development Tools, Automation, Consulting, Test Tools, Gap Analysis, Stakeholder Communications, Prioritization
Intermediate · Course · 1 - 4 Weeks

Lund University
Skills you'll gain: Sustainable Development, Systems Thinking, Sustainable Business, Sustainable Technologies, Sustainability Standards, Policy Development, Environmental Policy, Environmental Science, Climate Change Programs, Innovation, Environment and Resource Management, Natural Resource Management, Mathematical Modeling, Governance, Geospatial Information and Technology
Beginner · Course · 1 - 3 Months

Rutgers the State University of New Jersey
Skills you'll gain: Robotic Process Automation, Business Process Automation, Automation, Process Design, Workflow Management, Artificial Intelligence, Accounting and Finance Software, Excel Macros, Emerging Technologies, Artificial Intelligence and Machine Learning (AI/ML), Prioritization, Digital Transformation, Natural Language Processing, Systems Integration, Data Manipulation, Unstructured Data, Scalability
Intermediate · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Cloud Services, Network Architecture, Cloud Computing, Cloud Infrastructure, Cloud Computing Architecture, Virtual Networking, Software-Defined Networking, Wide Area Networks, Terraform, Network Infrastructure, Google Cloud Platform, Load Balancing, Hybrid Cloud Computing, Virtual Private Networks (VPN), Infrastructure as Code (IaC), Virtual Machines
Build toward a degree
Intermediate · Course · 1 - 3 Months

Coursera
Skills you'll gain: Generative AI, Customer Insights, AI Personalization, Customer Analysis, ChatGPT, Customer experience strategy (CX), Real Time Data, Design Thinking, Artificial Intelligence, Analysis, Design
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Project Management, Technical Management, Project Management Office (PMO), Program Management, Project Controls, Team Performance Management, Leadership, Agile Methodology, Stakeholder Management, Emotional Intelligence, Conflict Management, Business Acumen, Organizational Structure, Portfolio Management, Decision Making, Change Management
Beginner · Course · 1 - 4 Weeks