Skills you'll gain: Hardware Troubleshooting, Network Troubleshooting, Desktop Support, Test Equipment, Computer Hardware, Mobile Security, Technical Support, System Support, Data Maintenance, Peripheral Devices, Data Storage, Wireless Networks

Skills you'll gain: Routing Protocols, Wide Area Networks, Software-Defined Networking, Open Shortest Path First (OSPF), Network Routing, Network Planning And Design, Virtual Networking, Network Architecture, Border Gateway Protocol, Network Performance Management, Network Protocols

Skills you'll gain: Information Technology Operations, Disaster Recovery, Document Management, Incident Response, Computer Security Incident Management, Information Technology, Change Control, Safety and Security, Technical Communication, Linux, Microsoft Windows, Personally Identifiable Information, Remote Access Systems, Scripting, Bash (Scripting Language), Artificial Intelligence, Windows PowerShell, Software Installation

Skills you'll gain: Business Analysis, Project Management Institute (PMI) Methodology, Project Management, Project Management Life Cycle, Project Scoping, Project Risk Management, Agile Methodology, Change Management

Skills you'll gain: Cloud Services, Cloud Platforms, Productivity Software, Cloud Computing, Google Workspace, Virtualization and Virtual Machines, Desktop Support, Cloud Applications, Business Technologies, Technical Support and Services, Microsoft 365, Technical Support, End User Training and Support, Servers, Help Desk Support, Virtual Machines, Network Troubleshooting, Microsoft Teams, Amazon Elastic Compute Cloud, Customer Inquiries

Skills you'll gain: Diversity Awareness, Pediatrics, Working With Children, Cultural Diversity, Family Support, Mental Health, Workplace inclusivity, Diversity Equity and Inclusion Initiatives, Child Development, Parent Communication, Child Health, Medical Support, Public Health

Skills you'll gain: Help Desk Support, Desktop Support, End User Training and Support, Technical Support, Software Documentation, Technical Documentation, Network Troubleshooting, Hardware Troubleshooting, Issue Tracking

Skills you'll gain: Overcoming Objections, Closing (Sales), Value Propositions, Selling Techniques, Sales Presentation, Technical Sales, Inside Sales, Sales Strategy, Sales Process, Sales, Business Communication, Outside Sales, Customer Service

Skills you'll gain: Stakeholder Management, Project Management, Quality Management, Project Management Life Cycle, Meeting Facilitation, Team Management, Stakeholder Communications, Quality Control, Project Planning, Sprint Planning, Ethical Standards And Conduct, Agile Methodology, Process Improvement

Skills you'll gain: Project Management, Technical Management, Project Management Office (PMO), Program Management, Project Controls, Team Performance Management, Leadership, Agile Methodology, Stakeholder Management, Emotional Intelligence, Conflict Management, Business Acumen, Organizational Structure, Portfolio Management, Decision Making, Change Management

Skills you'll gain: Prompt Engineering, Large Language Modeling, LLM Application, Retrieval-Augmented Generation, ChatGPT, Natural Language Processing, Generative AI Agents, Embeddings, Generative AI, Deep Learning

Skills you'll gain: Cost Estimation, Project Scoping, Work Breakdown Structure, Cost Management, Project Planning, Project Schedules, Project Controls, Scope Management, Estimation, Earned Value Management, Scheduling, Project Management, Change Control, Variance Analysis, Dependency Analysis, Network Analysis