Customer insights courses can help you learn techniques for gathering and analyzing consumer data, understanding buyer behavior, and developing effective marketing strategies. You can build skills in conducting surveys, interpreting qualitative feedback, and utilizing segmentation to target specific audiences. Many courses introduce tools like Google Analytics, CRM software, and data visualization platforms, that support transforming insights into actionable business strategies.

Skills you'll gain: Web Analytics, Search Engine Optimization, Web Design, Retail Management, Order Management, Promotional Strategies, E-Commerce, Content Management, Marketing Strategies, Blogs, Customer Relationship Management (CRM) Software, Business Management, No-Code Development, Dashboard, Email Marketing
Beginner · Course · 1 - 3 Months

Yale University
Skills you'll gain: Behavioral Economics, Storytelling, Data Storytelling, Economics, Economic Development, Financial Forecasting, Forecasting, Socioeconomics, Social Studies, Consumer Behaviour, Analysis, Complex Problem Solving
Beginner · Course · 1 - 4 Weeks

Starweaver
Skills you'll gain: Medical Privacy, Health Informatics, Health Information Management, Data Governance, Health Care, Health Technology, Data Quality, Medical Records, Health Insurance Portability And Accountability Act (HIPAA) Compliance, Interoperability, Data Ethics, Telehealth, Regulatory Compliance, Responsible AI, General Data Protection Regulation (GDPR), Health Equity, Information Privacy, Healthcare Ethics, Emerging Technologies, Ethical Standards And Conduct
Beginner · Course · 1 - 3 Months

National Taiwan University
Skills you'll gain: Marketing Analytics, Social Media, Business Analytics, Market Analysis, Customer Insights, Financial Data, Banking, Business Intelligence, Big Data, Analytics, Data-Driven Decision-Making, Financial Services
Beginner · Course · 1 - 3 Months

SkillUp
Skills you'll gain: Artificial Intelligence and Machine Learning (AI/ML), Jupyter, Multimodal Prompts, Health Systems, Health Information Management, Decision Support Systems, Data Analysis
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Responsible AI, Agentic systems, Automation, Business Process Automation, Real Time Data, Generative AI, MLOps (Machine Learning Operations), Data Ethics, AI Personalization, IT Automation, Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence, No-Code Development, Cloud-Based Integration, Business Transformation, Cloud API, Python Programming, Data Analysis, Restful API, API Design
Intermediate · Course · 1 - 4 Weeks
University of Illinois Urbana-Champaign
Skills you'll gain: Marketing, Marketing Strategies, Consumer Behaviour, Marketing Channel, Global Marketing, Digital Transformation, MarTech, Case Studies, Digital Marketing, Analysis, Business Strategy, Business Transformation, Innovation
Build toward a degree
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: IT Service Management, Service Management, Digital Transformation, Information Technology Infrastructure Library, IT Management, Communication Strategies, Stakeholder Communications, Management Training And Development, Enterprise Application Management, Technology Strategies, Organizational Strategy, Business Operations, Customer experience improvement, Continuous Improvement Process
Beginner · Course · 3 - 6 Months

Skills you'll gain: Consulting, Relationship Management, Business Consulting, Product Strategy, Technical Consulting, Relationship Building, Project Management, Project Management Life Cycle, Project Implementation, Agile Methodology, Company, Product, and Service Knowledge, Waterfall Methodology, Solution Delivery, Enterprise Resource Planning, Systems Thinking, Business Transformation, Digital Transformation, Design Thinking, Analysis, Presentations
Beginner · Course · 1 - 3 Months

Skills you'll gain: Marketing Analytics, Video Production, Social Media Marketing, Social Media Content, Business Marketing, Marketing Channel, Customer Engagement, Gmail, Target Audience, Content Creation
Beginner · Guided Project · Less Than 2 Hours

The University of Edinburgh
Skills you'll gain: Cultural Diversity, Climate Change Programs, Cooperation, Interactive Learning, Student Engagement, Creativity
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: DevSecOps, Cyber Operations, Threat Modeling, AWS Identity and Access Management (IAM), Zero Trust Network Access, Encryption
Intermediate · Course · 3 - 6 Months