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Customer Insights Courses

Customer insights courses can help you learn techniques for gathering and analyzing consumer data, understanding buyer behavior, and developing effective marketing strategies. You can build skills in conducting surveys, interpreting qualitative feedback, and utilizing segmentation to target specific audiences. Many courses introduce tools like Google Analytics, CRM software, and data visualization platforms, that support transforming insights into actionable business strategies.


Popular Customer Insights Courses and Certifications


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    LearnKartS

    Build Websites & Online Stores with Website Builders

    Skills you'll gain: Web Analytics, Search Engine Optimization, Web Design, Retail Management, Order Management, Promotional Strategies, E-Commerce, Content Management, Marketing Strategies, Blogs, Customer Relationship Management (CRM) Software, Business Management, No-Code Development, Dashboard, Email Marketing

    Beginner · Course · 1 - 3 Months

  • Status: Preview
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    Yale University

    Narrative Economics

    Skills you'll gain: Behavioral Economics, Storytelling, Data Storytelling, Economics, Economic Development, Financial Forecasting, Forecasting, Socioeconomics, Social Studies, Consumer Behaviour, Analysis, Complex Problem Solving

    4.8
    Rating, 4.8 out of 5 stars
    ·
    866 reviews

    Beginner · Course · 1 - 4 Weeks

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    Starweaver

    Digital Health Data & Governance Essentials

    Skills you'll gain: Medical Privacy, Health Informatics, Health Information Management, Data Governance, Health Care, Health Technology, Data Quality, Medical Records, Health Insurance Portability And Accountability Act (HIPAA) Compliance, Interoperability, Data Ethics, Telehealth, Regulatory Compliance, Responsible AI, General Data Protection Regulation (GDPR), Health Equity, Information Privacy, Healthcare Ethics, Emerging Technologies, Ethical Standards And Conduct

    Beginner · Course · 1 - 3 Months

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    National Taiwan University

    大數據分析:商業應用與策略管理 (Big Data Analytics: Business Applications and Strategic Decisions)

    Skills you'll gain: Marketing Analytics, Social Media, Business Analytics, Market Analysis, Customer Insights, Financial Data, Banking, Business Intelligence, Big Data, Analytics, Data-Driven Decision-Making, Financial Services

    4.8
    Rating, 4.8 out of 5 stars
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    413 reviews

    Beginner · Course · 1 - 3 Months

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    SkillUp

    AI Technologies in Healthcare

    Skills you'll gain: Artificial Intelligence and Machine Learning (AI/ML), Jupyter, Multimodal Prompts, Health Systems, Health Information Management, Decision Support Systems, Data Analysis

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
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    Edureka

    Automating Decision Workflows with AI

    Skills you'll gain: Responsible AI, Agentic systems, Automation, Business Process Automation, Real Time Data, Generative AI, MLOps (Machine Learning Operations), Data Ethics, AI Personalization, IT Automation, Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence, No-Code Development, Cloud-Based Integration, Business Transformation, Cloud API, Python Programming, Data Analysis, Restful API, API Design

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
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    University of Illinois Urbana-Champaign

    The Digital Marketing Revolution

    Skills you'll gain: Marketing, Marketing Strategies, Consumer Behaviour, Marketing Channel, Global Marketing, Digital Transformation, MarTech, Case Studies, Digital Marketing, Analysis, Business Strategy, Business Transformation, Innovation

    Build toward a degree

    4.7
    Rating, 4.7 out of 5 stars
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    1.8K reviews

    Beginner · Course · 1 - 4 Weeks

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    Packt

    IT Service Management: Career Guide

    Skills you'll gain: IT Service Management, Service Management, Digital Transformation, Information Technology Infrastructure Library, IT Management, Communication Strategies, Stakeholder Communications, Management Training And Development, Enterprise Application Management, Technology Strategies, Organizational Strategy, Business Operations, Customer experience improvement, Continuous Improvement Process

    Beginner · Course · 3 - 6 Months

  • Status: Free Trial
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    SAP

    SAP Professional Fundamentals

    Skills you'll gain: Consulting, Relationship Management, Business Consulting, Product Strategy, Technical Consulting, Relationship Building, Project Management, Project Management Life Cycle, Project Implementation, Agile Methodology, Company, Product, and Service Knowledge, Waterfall Methodology, Solution Delivery, Enterprise Resource Planning, Systems Thinking, Business Transformation, Digital Transformation, Design Thinking, Analysis, Presentations

    4.7
    Rating, 4.7 out of 5 stars
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    1K reviews

    Beginner · Course · 1 - 3 Months

  • C

    Coursera

    Small Business Marketing Using YouTube

    Skills you'll gain: Marketing Analytics, Video Production, Social Media Marketing, Social Media Content, Business Marketing, Marketing Channel, Customer Engagement, Gmail, Target Audience, Content Creation

    4.7
    Rating, 4.7 out of 5 stars
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    1.4K reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: New
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    The University of Edinburgh

    Learning for Sustainable Futures: Live at COP30

    Skills you'll gain: Cultural Diversity, Climate Change Programs, Cooperation, Interactive Learning, Student Engagement, Creativity

    Beginner · Course · 1 - 4 Weeks

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    Packt

    AI & Cybersecurity Threats, Global Actors, and Trends

    Skills you'll gain: DevSecOps, Cyber Operations, Threat Modeling, AWS Identity and Access Management (IAM), Zero Trust Network Access, Encryption

    Intermediate · Course · 3 - 6 Months

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In summary, here are 10 of our most popular customer insights courses

  • Build Websites & Online Stores with Website Builders: LearnKartS
  • Narrative Economics: Yale University
  • Digital Health Data & Governance Essentials : Starweaver
  • 大數據分析:商業應用與策略管理 (Big Data Analytics: Business Applications and Strategic Decisions): National Taiwan University
  • AI Technologies in Healthcare: SkillUp
  • Automating Decision Workflows with AI: Edureka
  • The Digital Marketing Revolution: University of Illinois Urbana-Champaign
  • IT Service Management: Career Guide: Packt
  • SAP Professional Fundamentals: SAP
  • Small Business Marketing Using YouTube: Coursera

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