Business writing courses can help you learn effective email communication, report writing, proposal development, and crafting persuasive content. You can build skills in audience analysis, clarity in messaging, and editing for conciseness. Many courses introduce tools like Microsoft Word for formatting documents, Google Docs for collaboration, and Grammarly for grammar checks, all of which enhance your ability to produce polished and professional written materials.

Skills you'll gain: Hugging Face, Prompt Engineering, Retrieval-Augmented Generation, LLM Application, Model Evaluation, Responsible AI, Large Language Modeling, Model Deployment, Generative AI, Generative Adversarial Networks (GANs), Application Deployment, Application Development, Technical Management, OpenAI API, Data Ethics, AI Enablement, Trend Analysis, Real Time Data, Business Strategy, Python Programming
Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: Stakeholder Management, Program Management, Stakeholder Engagement, Agile Methodology, Project Design, Stakeholder Analysis, Project Management, Diagram Design
Intermediate · Guided Project · Less Than 2 Hours

University of Colorado System
Skills you'll gain: Performance Management, Mentorship, Budget Management, Team Management, Project Accounting, People Management, Leadership and Management, Recruitment, Leadership, Professional Development, Resource Management, Coaching, Compliance Management, Goal Setting, Clinical Research
Intermediate · Course · 1 - 3 Months

Illinois Tech
Skills you'll gain: Design Thinking, Global Marketing, Entrepreneurship, Business Modeling, Innovation, Team Building, Storytelling, Market Research, Team Management, Oral Expression, Entrepreneurial Finance, New Product Development, Business Strategies, Project Design, Team Leadership, Fundraising and Crowdsourcing, Financial Planning, Customer Engagement, Business Ethics, Competitive Analysis
Build toward a degree
Intermediate · Course · 1 - 3 Months

University of Michigan
Skills you'll gain: Prompt Engineering, Generative AI, AI Personalization, Responsible AI, LLM Application, Language Competency, Language Learning, Communication, Writing, Cultural Diversity
Beginner · Course · 1 - 3 Months
Arizona State University
Skills you'll gain: Peer Review, Setting Appointments, Language Learning, Oral Expression, Business Communication, Business Correspondence, Presentations, Cultural Sensitivity, Video Production, Travel Arrangements, Oral Comprehension, Vocabulary, Hotels and Accommodations, Telephone Skills, Scheduling, Cultural Diversity, Verbal Communication Skills, Consolidation, Communication, Hospitality
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: AI Personalization, Proposal Writing, Proposal Development, Sales Presentation, Sales Strategy, Generative AI Agents, Storytelling, Presentations, Sales Process, Content Performance Analysis, Personalized Service, Market Research, Customer Analysis, Data-Driven Decision-Making, Microsoft PowerPoint, Competitive Analysis
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: HubSpot CRM, Sales Pipelines, Email Marketing, Dashboard, Sales Process, Customer Relationship Management (CRM) Software, Customer Relationship Management, Team Management, Customer Data Management, User Accounts, Marketing
Beginner · Guided Project · Less Than 2 Hours
Skills you'll gain: Service Recovery, De-escalation Techniques, Greeting Customers, Customer Complaint Resolution, Customer Service, Conflict Management, Client Services, Hospitality, Friendliness, Professionalism, Teamwork, Composure, Coordination, Customer experience improvement, Personalized Service, Customer Relationship Building, Verbal Communication Skills, Communication, Empathy, Active Listening
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, Microsoft Copilot, Competitive Analysis, Marketing Design, Marketing Strategies, Marketing Planning, Marketing, Marketing Effectiveness, Marketing Analytics, Performance Reporting, Marketing Channel, Cross-Channel Marketing, Generative AI, Microsoft 365, Customer Analysis, Market Research, Artificial Intelligence, Customer experience improvement, Customer Retention
Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Stakeholder Management, Professional Networking, Relationship Building, Business Strategy, Leadership, Strategic Leadership, Competitive Analysis, Mentorship, Innovation, Value Propositions, Team Motivation, Communication
Beginner · Course · 1 - 3 Months

Skills you'll gain: Working Capital, Income Statement, Balance Sheet, Capital Expenditure, Business Valuation, Accounts Receivable, Cash Flows, Risk Analysis
Mixed · Course · 1 - 4 Weeks