Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Coursera
Skills you'll gain: LangGraph, AI Orchestration, System Monitoring, CrewAI, Agentic Workflows, Continuous Monitoring, Agentic systems, Enterprise Application Management, Event Monitoring, Artificial Intelligence and Machine Learning (AI/ML), Site Reliability Engineering, AI Enablement, Model Deployment, Generative AI Agents, Generative Model Architectures, AI Security, Systems Architecture, Software Architecture, Application Deployment, Middleware
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Retrieval-Augmented Generation, Model Context Protocol, Agentic Workflows, Prompt Engineering, Anthropic Claude, AI Orchestration, Application Programming Interface (API), Prompt Patterns, Restful API, Prompt Engineering Tools, LLM Application, JSON, Generative AI Agents, Tool Calling, Generative AI, Artificial Intelligence, Agentic systems, Automation, Scalability, Servers
Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: Operating System Administration, Cloud Computing, Linux Commands, Linux Administration, Linux Servers, Cloud Security, Operating Systems, Windows PowerShell, Windows Servers, File Systems, System Software, Mac OS, Command-Line Interface, Active Directory, Computer Systems, Virtual Machines, Firewall, Virtualization, Containerization, User Accounts
Beginner · Course · 1 - 3 Months

Microsoft
Skills you'll gain: Generative AI
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Canva (Software), Social Media Content, Social Media Campaigns, Content Creation, Visual Design, Social Media Marketing, Generative AI, Video Production, Content Marketing, Graphic Design, Video Editing, ChatGPT, Marketing Design, AI Workflows, Prompt Engineering, Content Strategy, Animations, Storytelling, Branding, Responsible AI
Intermediate · Specialization · 3 - 6 Months

Scrum Alliance
Skills you'll gain: Prompt Engineering, User Story, Responsible AI, Business Metrics, Agile Product Development, Performance Metric, Performance Measurement, Prompt Engineering Tools, Data-Driven Decision-Making, Data Storytelling, Key Performance Indicators (KPIs), Team Building, AI Workflows, Technical Communication, Product Planning, Brainstorming, Agile Project Management, Agile Methodology, Generative AI, Project Management
Beginner · Specialization · 3 - 6 Months
Coursera
Skills you'll gain: electromagnetics, Electrical Engineering, Electronics Engineering, Electronics, Verification And Validation, Communication Systems, Wireless Networks, Digital Communications, Telecommunications, Technical Design, Prototyping, Engineering Design Process, Simulation and Simulation Software, Simulations, Workflow Management, Radiation Protection, Network Troubleshooting, Business Workflow Analysis
Intermediate · Course · 1 - 4 Weeks

Technical University of Denmark (DTU)
Skills you'll gain: Sustainable Engineering, Forecasting, Mechanical Engineering, Financial Forecasting, Engineering Calculations, Engineering, High Voltage, Systems Engineering, Materials science, Energy and Utilities, Electrical Power, Structural Analysis, Financial Analysis, Environmental Monitoring, Failure Analysis
Mixed · Course · 3 - 6 Months

Skills you'll gain: Amazon S3, Amazon Elastic Compute Cloud, Amazon Web Services, Cloud Infrastructure, Cloud Management, Cloud Storage, Data Storage Technologies, Cloud Hosting, Virtual Networking, Hybrid Cloud Computing, Private Cloud, Network Routing, Network Infrastructure
Advanced · Course · 1 - 3 Months

Skills you'll gain: Sarbanes Oxley Act (SOX) Compliance, Specialized Accounting, Regulatory Requirements, Financial Regulations, Technical Accounting, Financial Reporting, Financial Statement Analysis, Financial Auditing, Securities (Finance), Investment Management, Financial Analysis, Business Risk Management, Asset Management, Organizational Structure, Consolidation
Beginner · Course · 1 - 4 Weeks

Princeton University
Skills you'll gain: Blockchain, Cryptography, Encryption, Payment Systems, FinTech, Key Management, Application Security, Digital Assets, Network Protocols, Transaction Processing, Data Storage, Distributed Computing, Emerging Technologies, Scripting, Financial Regulation, Market Dynamics
Mixed · Course · 1 - 3 Months

Skills you'll gain: Google Analytics, Marketing Analytics, Web Analytics, Marketing Strategies, Advertising Campaigns, Customer Insights, Analytics, Target Audience, Trend Analysis, Strategic Marketing, Digital Marketing, Performance Reporting, Performance Analysis, Business Reporting
Beginner · Course · 1 - 4 Weeks