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Customer Journey Courses

Customer journey courses can help you learn customer segmentation, touchpoint analysis, and experience mapping. You can build skills in crafting personalized marketing strategies, analyzing customer feedback, and optimizing conversion rates. Many courses introduce tools like customer relationship management (CRM) software, journey mapping tools, and analytics platforms that help you track customer interactions and measure the effectiveness of your strategies.


Popular Customer Journey Courses and Certifications


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    Alex Genadinik

    ChatGPT For Brand Storytelling - Create A Memorable Brand

    Skills you'll gain: Content Performance Analysis, Brand Strategy, ChatGPT, Storytelling, Brand Marketing, Corporate Communications, Performance Measurement, Key Performance Indicators (KPIs), Drive Engagement, Brand Awareness, Branding, Value Propositions, Prompt Engineering, Responsible AI, Data Ethics, Copywriting, Customer Engagement

    Mixed · Course · 1 - 4 Weeks

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    Coursera

    Google Analytics: Reports & Traffic Analysis

    Skills you'll gain: Google Analytics, Marketing Effectiveness, Smart Goals, Web Analytics and SEO, Advertising Campaigns, Google Ads, Adobe Analytics, Web Analytics, Marketing Analytics, Goal Setting, Search Engine Optimization, Marketing Strategies, Customer Insights, Campaign Management, Performance Reporting, Target Audience, Business Reporting, Key Performance Indicators (KPIs), Performance Analysis, Data-Driven Decision-Making

    Beginner · Specialization · 3 - 6 Months

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    EDUCBA

    Apply Artificial Intelligence Using Python for Beginners

    Skills you'll gain: AI Workflows, Artificial Intelligence

    Beginner · Course · 1 - 4 Weeks

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    Coursera

    Sales Excellence

    Skills you'll gain: Sales Territory Management, Sales Pipelines, Cold Calling, Regional Sales, Closing (Sales), Sales Presentation, Sales Presentations, Sales Strategy, Lead Generation, Inside Sales, B2B Sales, Consultative Selling, Sales Prospecting, Microsoft Copilot, AI Personalization, Email Automation, Customer Relationship Management (CRM) Software, Generative AI, ChatGPT, Customer Engagement

    4.6
    Rating, 4.6 out of 5 stars
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    461 reviews

    Intermediate · Specialization · 3 - 6 Months

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    Berklee

    Writing and Producing Music in Your Home Studio

    Skills you'll gain: Musical Composition, Music, Music Theory, Peer Review, Music Performance, Post-Production, Storytelling, Media Production, Editing, Performing Arts, Organizational Skills, Writing, Technology Solutions

    4.8
    Rating, 4.8 out of 5 stars
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    3.2K reviews

    Beginner · Specialization · 3 - 6 Months

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    EDUCBA

    Accounting Software Mastery for Modern Businesses

    Skills you'll gain: QuickBooks (Accounting Software), Vendor Management, Ledgers (Accounting), Accounting Software, Inventory and Warehousing, Payroll Processing, Financial Reporting, Business Reporting, Customer Data Management, Management Reporting, Financial Analysis, Payroll, Billing & Invoicing, Sales Management, Project Accounting, Small Business Accounting, Accounting Systems, Business Software, Business, Business Analysis

    3.8
    Rating, 3.8 out of 5 stars
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    19 reviews

    Beginner · Specialization · 3 - 6 Months

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    Rice University

    Engineering Project Management: Initiating and Planning

    Skills you'll gain: Communication Planning, Stakeholder Management, Organizational Structure, Project Documentation, Project Management, Project Management Life Cycle, Stakeholder Analysis, Project Scoping, Planning, Project Planning, Requirements Management, Financial Analysis, Business Analysis, Case Studies, Peer Review

    4.7
    Rating, 4.7 out of 5 stars
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    3.5K reviews

    Beginner · Course · 1 - 3 Months

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    Coursera

    Benchmark & Optimize LLM App Performance

    Skills you'll gain: LLM Application, Prompt Engineering, Performance Tuning, Performance Testing, Tool Calling, Responsible AI, A/B Testing, Application Performance Management, Retrieval-Augmented Generation, Model Evaluation, OpenAI API, Scalability, API Design

    Intermediate · Course · 1 - 4 Weeks

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    Coursera

    Agile Principles and Scrum Roles

    Skills you'll gain: Scrum (Software Development), Team Building, Team Management, Backlogs, Agile Project Management, Agile Methodology, Sprint Retrospectives, Team Leadership, Sprint Planning, User Story, Cross-Functional Collaboration, Case Studies, Project Management, Resilience

    Beginner · Course · 1 - 4 Weeks

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    EDUCBA

    Analyze and Apply Cost & Performance Management Concepts

    Skills you'll gain: Management Accounting, Forecasting, Cost Accounting, Budget Management, Budgeting, Performance Measurement, Variance Analysis, Internal Controls, Performance Management, Cost Control, Cost Management, Operating Budget, Management Reporting, Profit and Loss (P&L) Management, Resource Allocation, Cost Estimation, Financial Controls, Risk Management, Financial Analysis, Customer Analysis

    Beginner · Course · 1 - 3 Months

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    Packt

    Intermediate Unity C# & Advanced 2D Game Development

    Skills you'll gain: Animation and Game Design, Android (Operating System), Unity Engine, Video Game Development, Mobile Development, C# (Programming Language), Game Design, Scripting, Object Oriented Programming (OOP)

    Intermediate · Course · 1 - 3 Months

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    EDUCBA

    Master QuickBooks Pro: Manage and Optimize Finances

    Skills you'll gain: QuickBooks (Accounting Software), Vendor Management, Inventory and Warehousing, Accounting Software, Customer Data Management, Financial Analysis, Billing & Invoicing, Sales Management, Financial Reporting, Expense Management, Payroll, Accounts Payable, Bookkeeping, Cash Flows, Accounts Receivable

    3.8
    Rating, 3.8 out of 5 stars
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    19 reviews

    Beginner · Course · 1 - 3 Months

Searches related to customer journey

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In summary, here are 10 of our most popular customer journey courses

  • ChatGPT For Brand Storytelling - Create A Memorable Brand: Alex Genadinik
  • Google Analytics: Reports & Traffic Analysis: Coursera
  • Apply Artificial Intelligence Using Python for Beginners: EDUCBA
  • Sales Excellence: Coursera
  • Writing and Producing Music in Your Home Studio: Berklee
  • Accounting Software Mastery for Modern Businesses: EDUCBA
  • Engineering Project Management: Initiating and Planning: Rice University
  • Benchmark & Optimize LLM App Performance: Coursera
  • Agile Principles and Scrum Roles: Coursera
  • Analyze and Apply Cost & Performance Management Concepts: EDUCBA

Skills you can learn in Marketing

Market (economics) (28)
Social Media (15)
Marketing Strategy (14)
Analytics (13)
Brand (13)
Digital Marketing (13)
Marketing Analytics (11)
Plan (11)
Advertising (9)
Modeling (9)
Social Media Marketing (9)
Brand Management (7)

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