Skills you'll gain: Generative AI, Customer Insights, AI Personalization, Customer Analysis, ChatGPT, Customer experience strategy (CX), Real Time Data, Persona Development, Design Thinking, Predictive Analytics, Artificial Intelligence, Analysis, Design

Skills you'll gain: Customer Retention, Loyalty Programs, Customer Relationship Management, Brand Loyalty, Customer experience improvement, Customer Engagement, Customer Service, Consumer Behaviour, User Feedback, Customer Analysis, Marketing Strategies, Service Improvement, Personalized Service

Skills you'll gain: Verbal Communication Skills, Cultural Sensitivity, Public Speaking, English Language, Vocabulary, Language Learning, Business Communication, Communication, Interpersonal Communications, Professionalism, Active Listening

Skills you'll gain: Serverless Computing, Cloud-Native Computing, Cloud Applications, Kubernetes, DevOps, Cloud Platforms, Containerization, Cloud Services, Cloud Security, Docker (Software), Continuous Delivery, Continuous Integration, Scalability, Data Migration

Skills you'll gain: Agile Product Development, Customer Insights, Customer experience strategy (CX), Customer Engagement, New Product Development, Innovation, Business Strategies, Customer Analysis, Market Intelligence, Business Strategy, Consumer Behaviour, Market Dynamics

Skills you'll gain: Customer Success Management, Generative AI Agents, Customer Service, Customer experience improvement, AI Personalization, Customer Engagement, LLM Application, Business Process Automation, Data Ethics, Business Ethics, Information Privacy, Systems Integration

Skills you'll gain: Prompt Engineering, Email Automation, Customer experience improvement, Generative AI, AI Personalization, Customer Support, Personalized Service, Product Support, Operational Efficiency, Automation

Skills you'll gain: Service Oriented Architecture, API Design, Web Services, Simple Object Access Protocol (SOAP), Microservices, Restful API, Software Architecture, Application Programming Interface (API), Web Applications, JSON, Android Development

Skills you'll gain: Blockchain, Cryptography, Encryption, Key Management, Cryptographic Protocols, Data Security, Security Strategy, Information Privacy, Emerging Technologies, Algorithms

Skills you'll gain: Role-Based Access Control (RBAC), Kubernetes, Hardening, Identity and Access Management, Authorization (Computing), User Accounts, Security Controls, Patch Management, Authentications

Skills you'll gain: Salesforce, Responsible AI, Salesforce Development, Workflow Management, AI Personalization, Customer Relationship Management, Generative AI, Predictive Modeling, LLM Application, Data Security, Data Modeling, Data Integration

Skills you'll gain: Blockchain, Cryptography, Encryption, Application Security, Threat Modeling, Cybersecurity, Secure Coding, Distributed Denial-Of-Service (DDoS) Attacks, Vulnerability Assessments, Information Privacy