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Technical Support Courses

Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.


Popular Technical Support Courses and Certifications


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    Khalifa University

    AI for Executives: AI for Business Decision Making

    Skills you'll gain: Feature Engineering, Responsible AI, Strategic Decision-Making, Data-Driven Decision-Making, Data Ethics, Business Intelligence, Business Analytics, Natural Language Processing, LLM Application, Large Language Modeling, Artificial Intelligence, Predictive Analytics, Advanced Analytics, Data Governance, Predictive Modeling, Systems Integration, Business Strategy, Business Ethics, Workflow Management, Applied Machine Learning

    Beginner · Course · 1 - 4 Weeks

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    Starweaver

    Incident Response Frameworks

    Skills you'll gain: Incident Response, Incident Management, Computer Security Incident Management, Cybersecurity, Cyber Attacks, Cyber Security Strategy, Cyber Threat Intelligence, IT Service Management, Problem Management, Return On Investment, IT Management, Business Risk Management, Information Technology Infrastructure Library, NIST 800-53, Test Planning, Communication Planning, Continuous Improvement Process, Stakeholder Communications, Simulations

    Intermediate · Course · 1 - 3 Months

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    Indian School of Business

    Creating a Portfolio

    Skills you'll gain: Portfolio Management, Financial Trading, Investment Management, Performance Analysis, Text Mining, Technical Analysis, Market Analysis, Risk Management, Financial Regulation, Risk Analysis, Benchmarking, Compliance Reporting

    4.5
    Rating, 4.5 out of 5 stars
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    320 reviews

    Beginner · Course · 1 - 4 Weeks

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    University of Illinois Urbana-Champaign

    e-Learning Ecologies: Innovative Approaches to Teaching and Learning for the Digital Age

    Skills you'll gain: Differentiated Instruction, Collaborative Software, Education Software and Technology, Learning Management Systems, Digital Transformation, Emerging Technologies, Innovation, Multimedia, Digital Communications

    4.8
    Rating, 4.8 out of 5 stars
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    1.6K reviews

    Mixed · Course · 1 - 4 Weeks

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    Coursera

    Advanced Techniques in Embedded Software Testing

    Skills you'll gain: Code Coverage, Embedded Software, Real-Time Operating Systems, Performance Testing, System Testing, Software Testing, User Acceptance Testing (UAT), Verification And Validation, Embedded Systems, Scenario Testing, Acceptance Testing, Test Tools, Test Execution Engine, Unit Testing, Test Case, Test Planning, Integration Testing, Simulations, System Requirements, Real Time Data

    Advanced · Course · 1 - 4 Weeks

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    Packt

    Engaged: Behavioral Science for Digital Product Design

    Skills you'll gain: Decision Making, Driving engagement, Behavioral Economics, Human Factors, UI/UX Strategy, User Experience, Persona (User Experience), User Centered Design, User Experience Design, Usability Testing, Psychology, Experimentation, Design Strategies, Trustworthiness, Motivational Skills, Social Skills, Behavioral Management, Product Management, Ethical Standards And Conduct, Digital Marketing

    Beginner · Course · 1 - 3 Months

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    Salesforce

    Opportunity Management in Salesforce

    Skills you'll gain: Sales Pipelines, Sales Process, Sales Operations, Order Management, Sales Management, Sales Support, Closing (Sales), Salesforce, Request For Quotation (RFQ), Product Knowledge, Contract Management, Collaborative Software, Kanban Principles

    4.7
    Rating, 4.7 out of 5 stars
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    244 reviews

    Beginner · Course · 1 - 4 Weeks

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    EDUCBA

    Ethical Hacking with Kali Linux: Analyze & Apply

    Skills you'll gain: Penetration Testing, Exploitation techniques, Security Testing, Vulnerability Scanning, Vulnerability Assessments, Application Security, Authentications, Wireless Networks, Network Security, Linux, Encryption

    Mixed · Course · 1 - 4 Weeks

  • Status: Free Trial
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    The Linux Foundation

    Open Source Software Development Methods

    Skills you'll gain: Open Source Technology, GitHub, CI/CD, Git (Version Control System), Collaborative Software, Software Development Methodologies, Software Development Life Cycle, Technical Communication

    4.6
    Rating, 4.6 out of 5 stars
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    1.5K reviews

    Beginner · Course · 1 - 4 Weeks

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    EDUCBA

    Predictive Analytics with SPSS: Analyze & Apply

    Skills you'll gain: SPSS, Correlation Analysis, SPSS (Software), Regression Analysis, Predictive Modeling, Predictive Analytics, Statistics, Descriptive Statistics, Statistical Methods, Statistical Modeling, Case Studies, Statistical Analysis, Data Import/Export, Data Manipulation, Analysis

    Mixed · Course · 1 - 3 Months

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    Whizlabs

    Microsoft Fabric: Monitor and Optimize an Analytics Solution

    Skills you'll gain: Azure Synapse Analytics, Performance Tuning, System Monitoring, Data Lakes, Transact-SQL, Data Analysis Expressions (DAX), Star Schema, Microsoft Azure, Real Time Data, Power BI, Data Warehousing, Analytics, Apache Spark, Data Modeling, SQL Server Integration Services (SSIS), PySpark, Data Pipelines, Data Transformation, Debugging

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
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    DeepLearning.AI

    TensorFlow: Advanced Techniques

    Skills you'll gain: Generative AI, Tensorflow, Computer Vision, Image Analysis, Generative Model Architectures, Deep Learning, Keras (Neural Network Library), Artificial Neural Networks, Distributed Computing, Unsupervised Learning, Network Model, Visualization (Computer Graphics), Performance Tuning, NumPy, Object Oriented Programming (OOP), Heat Maps, Network Architecture

    4.8
    Rating, 4.8 out of 5 stars
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    1.7K reviews

    Intermediate · Specialization · 3 - 6 Months

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In summary, here are 10 of our most popular technical support courses

  • AI for Executives: AI for Business Decision Making: Khalifa University
  • Incident Response Frameworks: Starweaver
  • Creating a Portfolio : Indian School of Business
  • e-Learning Ecologies: Innovative Approaches to Teaching and Learning for the Digital Age: University of Illinois Urbana-Champaign
  • Advanced Techniques in Embedded Software Testing: Coursera
  • Engaged: Behavioral Science for Digital Product Design: Packt
  • Opportunity Management in Salesforce: Salesforce
  • Ethical Hacking with Kali Linux: Analyze & Apply: EDUCBA
  • Open Source Software Development Methods: The Linux Foundation
  • Predictive Analytics with SPSS: Analyze & Apply: EDUCBA

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