Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Khalifa University
Skills you'll gain: Feature Engineering, Responsible AI, Strategic Decision-Making, Data-Driven Decision-Making, Data Ethics, Business Intelligence, Business Analytics, Natural Language Processing, LLM Application, Large Language Modeling, Artificial Intelligence, Predictive Analytics, Advanced Analytics, Data Governance, Predictive Modeling, Systems Integration, Business Strategy, Business Ethics, Workflow Management, Applied Machine Learning
Beginner · Course · 1 - 4 Weeks

Starweaver
Skills you'll gain: Incident Response, Incident Management, Computer Security Incident Management, Cybersecurity, Cyber Attacks, Cyber Security Strategy, Cyber Threat Intelligence, IT Service Management, Problem Management, Return On Investment, IT Management, Business Risk Management, Information Technology Infrastructure Library, NIST 800-53, Test Planning, Communication Planning, Continuous Improvement Process, Stakeholder Communications, Simulations
Intermediate · Course · 1 - 3 Months

Indian School of Business
Skills you'll gain: Portfolio Management, Financial Trading, Investment Management, Performance Analysis, Text Mining, Technical Analysis, Market Analysis, Risk Management, Financial Regulation, Risk Analysis, Benchmarking, Compliance Reporting
Beginner · Course · 1 - 4 Weeks

University of Illinois Urbana-Champaign
Skills you'll gain: Differentiated Instruction, Collaborative Software, Education Software and Technology, Learning Management Systems, Digital Transformation, Emerging Technologies, Innovation, Multimedia, Digital Communications
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Code Coverage, Embedded Software, Real-Time Operating Systems, Performance Testing, System Testing, Software Testing, User Acceptance Testing (UAT), Verification And Validation, Embedded Systems, Scenario Testing, Acceptance Testing, Test Tools, Test Execution Engine, Unit Testing, Test Case, Test Planning, Integration Testing, Simulations, System Requirements, Real Time Data
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Decision Making, Driving engagement, Behavioral Economics, Human Factors, UI/UX Strategy, User Experience, Persona (User Experience), User Centered Design, User Experience Design, Usability Testing, Psychology, Experimentation, Design Strategies, Trustworthiness, Motivational Skills, Social Skills, Behavioral Management, Product Management, Ethical Standards And Conduct, Digital Marketing
Beginner · Course · 1 - 3 Months

Salesforce
Skills you'll gain: Sales Pipelines, Sales Process, Sales Operations, Order Management, Sales Management, Sales Support, Closing (Sales), Salesforce, Request For Quotation (RFQ), Product Knowledge, Contract Management, Collaborative Software, Kanban Principles
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Penetration Testing, Exploitation techniques, Security Testing, Vulnerability Scanning, Vulnerability Assessments, Application Security, Authentications, Wireless Networks, Network Security, Linux, Encryption
Mixed · Course · 1 - 4 Weeks

The Linux Foundation
Skills you'll gain: Open Source Technology, GitHub, CI/CD, Git (Version Control System), Collaborative Software, Software Development Methodologies, Software Development Life Cycle, Technical Communication
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: SPSS, Correlation Analysis, SPSS (Software), Regression Analysis, Predictive Modeling, Predictive Analytics, Statistics, Descriptive Statistics, Statistical Methods, Statistical Modeling, Case Studies, Statistical Analysis, Data Import/Export, Data Manipulation, Analysis
Mixed · Course · 1 - 3 Months

Skills you'll gain: Azure Synapse Analytics, Performance Tuning, System Monitoring, Data Lakes, Transact-SQL, Data Analysis Expressions (DAX), Star Schema, Microsoft Azure, Real Time Data, Power BI, Data Warehousing, Analytics, Apache Spark, Data Modeling, SQL Server Integration Services (SSIS), PySpark, Data Pipelines, Data Transformation, Debugging
Intermediate · Course · 1 - 4 Weeks
DeepLearning.AI
Skills you'll gain: Generative AI, Tensorflow, Computer Vision, Image Analysis, Generative Model Architectures, Deep Learning, Keras (Neural Network Library), Artificial Neural Networks, Distributed Computing, Unsupervised Learning, Network Model, Visualization (Computer Graphics), Performance Tuning, NumPy, Object Oriented Programming (OOP), Heat Maps, Network Architecture
Intermediate · Specialization · 3 - 6 Months