Skills you'll gain: UI/UX Strategy, User Experience, User Experience Design, Design and Product, Data Storytelling, Experience Design, User Centered Design, Usability Testing, Product Improvement, User Research, Human Centered Design, Design Research, Figma (Design Software), User Feedback, Wireframing, Customer experience improvement, Storytelling, Prioritization

Skills you'll gain: Inbound Calls, Customer experience improvement, Network Routing, Customer experience strategy (CX), Outbound Calls, Call Center Experience, Security Controls, Customer Inquiries, Process Optimization, Operational Efficiency, Service Level

Skills you'll gain: Instagram, Drive Engagement, Social Media Management, Social Media Content, Social Media, Social Media Marketing, Social Media Strategy, Customer Engagement, Content Creation, Storytelling, Content Strategy, Content Management, Target Audience, Performance Metric

Skills you'll gain: Unit Testing, Code Review, Software Development Tools, Test Automation, Software Documentation, Maintainability, Web Applications, Application Development, Generative AI, Software Development, Jest (JavaScript Testing Framework), Javascript, Prompt Engineering, ChatGPT, GitHub, Version Control

Skills you'll gain: Customer experience improvement, Customer Relationship Management, Customer Insights, Customer Service, Trend Analysis, Performance Analysis, Taking Meeting Minutes, Text Mining, System Implementation

Skills you'll gain: Google Cloud Platform, Cloud Management, Kubernetes, Identity and Access Management, Network Monitoring, System Monitoring, Application Performance Management, Virtual Machines, Query Languages

Skills you'll gain: Product Flow Diagram, Process Flow Diagrams, New Product Development, Go To Market Strategy, Product Development, Product Roadmaps, Product Improvement, Product Design, Process Mapping, Microsoft Visio, Customer experience strategy (CX), User Research, User Feedback, Analysis

Skills you'll gain: Social Media Strategy, Social Media Campaigns, Social Media Marketing, Marketing Communications, Digital Media Strategy, Media Strategy, Marketing Planning, Customer Insights, Content Performance Analysis, Plan Execution, Earned Media, Target Audience, Content Creation, Content Strategy, Owned Media, Paid media, Key Performance Indicators (KPIs), Goal Setting

Skills you'll gain: Generative AI Agents, HubSpot CRM, Customer Relationship Management (CRM) Software, Sales Process, Business Workflow Analysis, Business Process Automation, Sales Management, Customer Relationship Management, Lead Generation, Workflow Management, Process Analysis, Sales Strategy, Sales, Automation, Data Entry, Operational Efficiency, Data Management

Skills you'll gain: Service Improvement, Innovation, Continuous Improvement Process, Change Management, Organizational Change, Service Design, Design Thinking, Public Administration, Organizational Strategy, Policty Analysis, Research, and Development, Strategic Thinking, Technology Strategies, Digital Transformation, Leadership

Skills you'll gain: Unreal Engine, Video Game Development, Game Design, Animation and Game Design, Virtual Environment, Software Design, Creativity

Skills you'll gain: Google Cloud Platform, Gmail, AI Personalization, Identity and Access Management, Test Data, Cloud-Based Integration, Applied Machine Learning, Large Language Modeling, Query Languages, Data Manipulation, SQL, Machine Learning