Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Workday
Skills you'll gain: Workday (Software), No-Code Development, Branding
Beginner · Course · 1 - 4 Weeks

Duke University
Skills you'll gain: Deep Learning, MLOps (Machine Learning Operations), Responsible AI, Data Ethics, Data Management, Unsupervised Learning, Human Computer Interaction, User Experience Design, Classification And Regression Tree (CART), Data Quality, Human Centered Design, Machine Learning, Human Factors, Regression Analysis, Technical Management, Applied Machine Learning, Project Management, Product Management, Product Design, Data Science
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: 3D Modeling, Design, Simulations, Aesthetics
Intermediate · Course · 3 - 6 Months

Skills you'll gain: Data Governance, Data-Driven Decision-Making, AI Product Strategy, Legal Technology, Data Management, Business Process Automation, Technology Strategies, Business Leadership, Business Transformation, Business Strategies, Generative AI, Artificial Intelligence, Responsible AI, Artificial Intelligence and Machine Learning (AI/ML), Customer experience improvement, Customer Service, Machine Learning
Beginner · Course · 3 - 6 Months

Duke University
Skills you'll gain: Telehealth, Patient Preparation, Vital Signs, Patient Evaluation, Clinical Assessment, Health Assessment, Health Care, Patient Education and Support, Telecommunications, Patient Communication, Virtual Environment, Mental Status Examination, Technical Support
Beginner · Course · 1 - 4 Weeks

The University of Sydney
Skills you'll gain: Critical Thinking, Information Management, Research, Digital Communications, Productivity, Document Management, Personal Integrity, Technical Communication, Computer Literacy, Education Software and Technology, Literacy, Reliability, Organizational Skills, Ethical Standards And Conduct, Intellectual Property
Beginner · Course · 1 - 3 Months

Skills you'll gain: Data Lakes, Data Warehousing, Cloud Engineering, Google Cloud Platform, Data Infrastructure, Cloud Storage, Data Pipelines, Big Data, Data Processing, SQL, Scalability
Intermediate · Course · 1 - 3 Months

Illinois Tech
Skills you'll gain: Paid media, Digital Marketing, Web Analytics, Marketing Effectiveness, Marketing Analytics, Social Media Marketing, Earned Media, Digital Advertising, Social Media, Google Analytics, Analytics, Instagram, Email Marketing, Data-Driven Decision-Making, Customer Data Management, Key Performance Indicators (KPIs)
Intermediate · Course · 1 - 3 Months

SkillUp
Skills you'll gain: Healthcare Industry Knowledge, Clinical Informatics, Clinical Research, Artificial Intelligence, Health Informatics, Artificial Intelligence and Machine Learning (AI/ML), Data Analysis
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Content Management Systems, Web Analytics and SEO, Web Design, Web Design and Development, Content Management, Search Engine Optimization, Web Analytics, Blogs, E-Commerce, Lead Generation
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Data Modeling, Enterprise Resource Planning, Dashboard, Business Intelligence, Data Visualization Software, Workflow Management, Pivot Tables And Charts, Data Import/Export, Extract, Transform, Load, Data Integration, Microsoft Excel, Data Transformation, Data Security, Scripting
Mixed · Course · 1 - 3 Months

Skills you'll gain: Bash (Scripting Language), Shell Script, Linux Commands, Unix Shell, Unix Commands, Linux Administration, Linux, Scripting, File Management, Unix, Command-Line Interface, Scripting Languages, Debugging, System Configuration, User Interface (UI), IT Automation, Interactive Design, Programming Principles, OS Process Management
Beginner · Specialization · 1 - 3 Months