• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
  • Online Degrees
  • Careers
  • Log In
  • Join for Free
    Coursera
    • Browse
    • Customer Relationship Management Crm
    Skip to search results

    Filter by

    Subject
    Required
     *

    Language
    Required
     *

    The language used throughout the course, in both instruction and assessments.

    Learning Product
    Required
     *

    Build job-relevant skills in under 2 hours with hands-on tutorials.
    Learn from top instructors with graded assignments, videos, and discussion forums.
    Learn a new tool or skill in an interactive, hands-on environment.
    Get in-depth knowledge of a subject by completing a series of courses and projects.
    Earn career credentials from industry leaders that demonstrate your expertise.
    Earn career credentials while taking courses that count towards your Master’s degree.
    Earn your Bachelor’s or Master’s degree online for a fraction of the cost of in-person learning.
    Complete graduate-level learning without committing to a full degree program.
    Earn a university-issued career credential in a flexible, interactive format.
    Graduate level learning within reach.

    Level
    Required
     *

    Duration
    Required
     *

    Skills
    Required
     *

    Subtitles
    Required
     *

    Educator
    Required
     *

    Results for "customer relationship management (crm)"

    • Status: Preview
      Preview
      C

      Coursera Instructor Network

      GenAI for Dynamic Advertising and Media Buying

      Skills you'll gain: Pay Per Click Advertising, Google Ads, Advertising Campaigns, Media Buying, Content Performance Analysis, Online Advertising, Digital Advertising, Advertising, Generative AI Agents, Data Ethics, Campaign Management, Paid media, Marketing Automation, AI Personalization, Automation, Content Creation, A/B Testing, Budget Management, Analytics

      Intermediate · Course · 1 - 4 Weeks

    • C

      Coursera Project Network

      Queries with OpenAI: Translate Natural Text to SQL

      Skills you'll gain: SQL, ChatGPT, Prompt Engineering, OpenAI, Pandas (Python Package), Natural Language Processing, Generative AI, Data Import/Export, Databases, Application Programming Interface (API), Machine Learning, Software Engineering

      4.4
      Rating, 4.4 out of 5 stars
      ·
      7 reviews

      Intermediate · Guided Project · Less Than 2 Hours

    • Status: New
      New
      P

      Packt

      IT & Cloud Audit Masterclass – Fundamentals to Advanced

      Skills you'll gain: Security Controls, IT General Controls (ITGC), Cloud Security, Cloud Computing, Cyber Security Assessment, Cybersecurity, ISO/IEC 27001, Control Objectives for Information and Related Technology (COBIT), Risk Management Framework, Data Security, Identity and Access Management, Incident Response, Technical Communication

      Intermediate · Course · 3 - 6 Months

    • U

      University of Illinois Urbana-Champaign

      Bridging Data and Practice for Personalized Nutrition

      Skills you'll gain: AI Personalization, Nutrition and Diet, Personalized Service, Clinical Nutrition, Precision Medicine, Nutrition Education, Data Ethics, Data Collection, Company, Product, and Service Knowledge, General Medical Tests and Procedures, Patient Education And Counseling, Health Informatics, Data Analysis, Clinical Research, Healthcare Ethics, Health Technology, Consumer Behaviour, Artificial Intelligence, Continuous Monitoring

      Intermediate · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      U

      Universidad Nacional Autónoma de México

      Cambio Climático: México en el contexto de América Latina

      Skills you'll gain: Environmental Policy, Social Justice, Environmental Issue, Socioeconomics, Environment, Water Resources, Social Sciences, Mitigation, Environmental Science, International Relations, Public Policies, Environment and Resource Management, Public Health, Systems Thinking, Economics

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      M

      Microsoft

      Security and Authentication

      Skills you'll gain: Role-Based Access Control (RBAC), Authentications, Secure Coding, ASP.NET, Microsoft Copilot, Data Security, Back-End Web Development, Authorization (Computing), Application Security, JSON, Identity and Access Management, Data Storage, .NET Framework, Application Programming Interface (API), Encryption

      4.7
      Rating, 4.7 out of 5 stars
      ·
      7 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Michigan

      Feedback Loops: Vertical Feedback

      Skills you'll gain: Constructive Feedback, Empathy, Mentorship, Communication Strategies, Tactfulness, Compassion, Performance Review, Emotional Intelligence, Coaching, Self-Awareness, Leadership Development, Organizational Leadership, Communication, Cognitive flexibility

      4.5
      Rating, 4.5 out of 5 stars
      ·
      6 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      I

      Interactive Brokers

      Construction and Real Estate (US)

      Skills you'll gain: Real Estate, Risk Management, Property and Real Estate, Financial Analysis, Return On Investment, Economics, Market Dynamics, Business Metrics, Market Data, Mortgage Loans, Investments, Market Trend, Financial Data, Market Analysis

      4.8
      Rating, 4.8 out of 5 stars
      ·
      6 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Colorado Boulder

      Speaking to a Technical Group

      Skills you'll gain: Verbal Communication Skills, Public Speaking, Technical Communication, Presentations, Persuasive Communication, Storytelling, Non-Verbal Communication, Microsoft PowerPoint, Communication, Target Audience, Influencing, Interpersonal Communications, Contingency Planning

      Build toward a degree

      4.5
      Rating, 4.5 out of 5 stars
      ·
      8 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      D

      Dartmouth College

      Data Analytics for Digital Transformation

      Skills you'll gain: Digital Transformation, Business Ethics, Customer experience improvement, Predictive Analytics, Simulation and Simulation Software, Business Transformation, Scikit Learn (Machine Learning Library), Operations Research, Analytics, Business Technologies, Business Analytics, Data-Driven Decision-Making, Feature Engineering, Business Modeling, Systems Thinking, Complex Problem Solving, Process Optimization, Technology Strategies, Applied Machine Learning, Statistical Machine Learning

      5
      Rating, 5 out of 5 stars
      ·
      9 reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: Free
      Free
      U

      University of Michigan

      Russia-Ukraine War: One Year Later Teach-Out

      Skills you'll gain: International Relations, Diplomacy, Cultural Responsiveness, World History, Social Studies, Economics, Policy, and Social Studies, Political Sciences, Policy Analysis, Advocacy, Media and Communications

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Preview
      Preview
      J

      Johns Hopkins University

      Foundations for Active Learning in STEM Courses

      Skills you'll gain: Cooperation, Interactive Learning, Education Software and Technology, Student Engagement, Pedagogy, Instructional Strategies, Learning Theory, Teaching, Student-Centred Learning, Collaboration, Teamwork, Blended Learning, Drive Engagement, Classroom Management, Mathematics Education, Learning Management Systems, Creative Problem-Solving, Professional Development, Problem Solving, Technology Solutions

      Beginner · Course · 1 - 3 Months

    Searches related to customer relationship management (crm)

    customer relationship management (crm) software
    1…586587588…834

    In summary, here are 10 of our most popular customer relationship management (crm) courses

    • GenAI for Dynamic Advertising and Media Buying: Coursera Instructor Network
    • Queries with OpenAI: Translate Natural Text to SQL: Coursera Project Network
    • IT & Cloud Audit Masterclass – Fundamentals to Advanced: Packt
    • Bridging Data and Practice for Personalized Nutrition: University of Illinois Urbana-Champaign
    • Cambio Climático: México en el contexto de América Latina: Universidad Nacional Autónoma de México
    • Security and Authentication: Microsoft
    • Feedback Loops: Vertical Feedback : University of Michigan
    • Construction and Real Estate (US): Interactive Brokers
    • Speaking to a Technical Group: University of Colorado Boulder
    • Data Analytics for Digital Transformation: Dartmouth College

    Other topics to explore

    Arts and Humanities
    338 courses
    Business
    1095 courses
    Computer Science
    668 courses
    Data Science
    425 courses
    Information Technology
    145 courses
    Health
    471 courses
    Math and Logic
    70 courses
    Personal Development
    137 courses
    Physical Science and Engineering
    413 courses
    Social Sciences
    401 courses
    Language Learning
    150 courses

    Coursera Footer

    Technical Skills

    • ChatGPT
    • Coding
    • Computer Science
    • Cybersecurity
    • DevOps
    • Ethical Hacking
    • Generative AI
    • Java Programming
    • Python
    • Web Development

    Analytical Skills

    • Artificial Intelligence
    • Big Data
    • Business Analysis
    • Data Analytics
    • Data Science
    • Financial Modeling
    • Machine Learning
    • Microsoft Excel
    • Microsoft Power BI
    • SQL

    Business Skills

    • Accounting
    • Digital Marketing
    • E-commerce
    • Finance
    • Google
    • Graphic Design
    • IBM
    • Marketing
    • Project Management
    • Social Media Marketing

    Career Resources

    • Essential IT Certifications
    • High-Income Skills to Learn
    • How to Get a PMP Certification
    • How to Learn Artificial Intelligence
    • Popular Cybersecurity Certifications
    • Popular Data Analytics Certifications
    • What Does a Data Analyst Do?
    • Career Development Resources
    • Career Aptitude Test
    • Share your Coursera Learning Story

    Coursera

    • About
    • What We Offer
    • Leadership
    • Careers
    • Catalog
    • Coursera Plus
    • Professional Certificates
    • MasterTrack® Certificates
    • Degrees
    • For Enterprise
    • For Government
    • For Campus
    • Become a Partner
    • Social Impact
    • Free Courses
    • ECTS Credit Recommendations

    Community

    • Learners
    • Partners
    • Beta Testers
    • Blog
    • The Coursera Podcast
    • Tech Blog

    More

    • Press
    • Investors
    • Terms
    • Privacy
    • Help
    • Accessibility
    • Contact
    • Articles
    • Directory
    • Affiliates
    • Modern Slavery Statement
    • Do Not Sell/Share
    Learn Anywhere
    Download on the App Store
    Get it on Google Play
    Logo of Certified B Corporation
    © 2025 Coursera Inc. All rights reserved.
    • Coursera Facebook
    • Coursera Linkedin
    • Coursera Twitter
    • Coursera YouTube
    • Coursera Instagram
    • Coursera TikTok