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Customer Experience Courses

Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.


Popular Customer Experience Courses and Certifications


  • Status: New
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    Coursera

    Secure AI: Red-Teaming & Safety Filters

    Skills you'll gain: AI Security, LLM Application, Cyber Security Assessment, Large Language Modeling, Continuous Monitoring, Security Testing, Responsible AI, Threat Modeling, Vulnerability Assessments, Prompt Engineering, Security Controls, Penetration Testing, Vulnerability Scanning, Security Strategy, AI Personalization, Scenario Testing, System Implementation

    Intermediate · Course · 1 - 4 Weeks

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    Packt

    Introduction to Game Math and Basic Operations

    Skills you'll gain: Unity Engine, Video Game Development, Game Design, Computer Programming, General Mathematics, Computer Graphics, Arithmetic, Graphing, Geometry, Data Structures, Applied Mathematics

    Beginner · Course · 1 - 4 Weeks

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    Coursera

    Nursing Leadership: Financial Management and Budgeting

    Skills you'll gain: Nursing Administration, Financial Reporting, Budget Management, Variance Analysis, Financial Statements, Forecasting, Nursing Management, Financial Acumen, Financial Management, Budgeting, Operating Budget, Cost Management, Data-Driven Decision-Making, Return On Investment

    Intermediate · Course · 1 - 4 Weeks

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    Packt

    The Absolute Beginners Guide to Cyber Security - Part 3

    Skills you'll gain: Threat Detection, Operating Systems

    Beginner · Course · 1 - 3 Months

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    Coursera

    Small Business Marketing Using YouTube

    Skills you'll gain: Marketing Analytics, Video Production, Social Media Marketing, Marketing Strategies, Marketing Channel, Customer Engagement, Gmail, Target Audience, Content Creation

    4.7
    Rating, 4.7 out of 5 stars
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    1.4K reviews

    Beginner · Guided Project · Less Than 2 Hours

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    Johns Hopkins University

    Getting and Cleaning Data

    Skills you'll gain: Data Manipulation, Data Cleansing, Data Integration, Data Preprocessing, Data Import/Export, Data Collection, Data Management, Web Scraping, Data Access, R Programming, MySQL, Application Programming Interface (API)

    4.5
    Rating, 4.5 out of 5 stars
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    8.1K reviews

    Mixed · Course · 1 - 4 Weeks

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    Logical Operations

    Microsoft Access for Office 365: Part 3

    Skills you'll gain: Microsoft Access, Database Management, Excel Macros, Microsoft 365, Database Development, Database Administration, Database Architecture and Administration, Data Maintenance, Microsoft Windows, Database Software, Databases, Relational Databases, Query Languages, Database Design, Data Entry, Microsoft Office, Data Presentation, Productivity Software, Scripting, User Interface (UI)

    Mixed · Course · 1 - 3 Months

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    Coursera

    GenAI Prompting, Evaluation, and Governance

    Skills you'll gain: Responsible AI, AI Security, Prompt Engineering, Generative AI, Governance Risk Management and Compliance, Content Performance Analysis, Risk Management, Governance, Retrieval-Augmented Generation, Model Evaluation, Compliance Management, Data-Driven Decision-Making, Performance Analysis, Cross-Functional Team Leadership, System Monitoring, Gap Analysis, Large Language Modeling, Performance Metric, Quality Assessment, Cost Benefit Analysis

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
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    Microsoft

    Modern Data Architecture Fundamentals with Microsoft Fabric

    Skills you'll gain: Data Architecture, Microsoft Azure, Data Lakes, Enterprise Architecture, Data Warehousing, Data Integration, Virtualization, Cloud Storage, Data Transformation, Data Governance, Real Time Data, Scalability

    Intermediate · Course · 1 - 3 Months

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    Coursera

    AppDynamics Monitoring

    Skills you'll gain: MLOps (Machine Learning Operations), Application Performance Management, System Monitoring, Model Deployment, Model Evaluation, Continuous Monitoring, Performance Tuning, Process Optimization, Anomaly Detection, Artificial Intelligence and Machine Learning (AI/ML), Root Cause Analysis, Performance Metric, Performance Analysis

    Beginner · Course · 1 - 4 Weeks

  • Status: New
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    EDUCBA

    Build a C# .NET Kids Play Zone App from Scratch

    Skills you'll gain: Database Application, Application Design, SQL, User Interface (UI), User Requirements Documents

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
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    Google Cloud

    Preparing for Google Cloud Certification: Machine Learning Engineer

    Skills you'll gain: Feature Engineering, MLOps (Machine Learning Operations), Tensorflow, Google Cloud Platform, Big Data, Embeddings, Kubernetes, Machine Learning, CI/CD, Keras (Neural Network Library), Model Deployment, Model Evaluation, Data Preprocessing, Generative AI, Applied Machine Learning, Apache Airflow, Data Migration, Data Cleansing, Data Quality, Cloud Computing

    4.4
    Rating, 4.4 out of 5 stars
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    4.9K reviews

    Intermediate · Professional Certificate · 3 - 6 Months

Searches related to customer experience

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1…596061…549

In summary, here are 10 of our most popular customer experience courses

  • Secure AI: Red-Teaming & Safety Filters: Coursera
  • Introduction to Game Math and Basic Operations: Packt
  • Nursing Leadership: Financial Management and Budgeting: Coursera
  • The Absolute Beginners Guide to Cyber Security - Part 3: Packt
  • Small Business Marketing Using YouTube: Coursera
  • Getting and Cleaning Data: Johns Hopkins University
  • Microsoft Access for Office 365: Part 3: Logical Operations
  • GenAI Prompting, Evaluation, and Governance: Coursera
  • Modern Data Architecture Fundamentals with Microsoft Fabric: Microsoft
  • AppDynamics Monitoring: Coursera

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