• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Customer Service Training

Results for "customer service training"


  • Status: Free
    Free
    G

    Goldman Sachs

    Les bases des opérations avec Goldman Sachs 10,000 Women

    Skills you'll gain: Process Mapping, Operational Efficiency, Business Operations, Operations Management, Business Process, Process Analysis, Business Process Improvement, Process Improvement, Customer experience improvement, Business Technologies

    Mixed · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    F

    Fundação Instituto de Administração

    Estratégia Digital e o Comportamento de Busca do Consumidor

    Skills you'll gain: Marketing Strategies, Digital Marketing, Marketing, Marketing Analytics, Sales Strategy, Digital Advertising, Consumer Behaviour, Brand Strategy, Branding, Performance Measurement, A/B Testing, Community Development

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    P

    Packt

    AWS Core Services and Cloud Foundations

    Skills you'll gain: Cloud Hosting, Cloud Infrastructure, Cloud Services, Cloud Storage, Frontend Performance, Database Management, Scalability

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    B

    Birla Institute of Technology & Science, Pilani

    TCP/IP and Internet

    Skills you'll gain: TCP/IP, Network Architecture, Network Protocols, Network Security, Network Infrastructure, OSI Models, Computer Networking, Network Routing, Wireless Networks, Application Security, Network Monitoring, Digital Communications, Web Applications, Computer Security Awareness Training

    Intermediate · Course · 1 - 3 Months

  • Status: Preview
    Preview
    U

    University of Illinois Urbana-Champaign

    Conceptos y lenguaje de las organizaciones

    Skills you'll gain: Data Storytelling, Performance Measurement, Data Visualization Software, Business Analysis, Accounting, Business, Analytics, Business Strategy, Marketing, Strategic Communication, Organizational Strategy, Data Analysis, Consumer Behaviour, Product Lifecycle Management

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    C

    Coursera

    GenAI for Sales Ops: Automating Workflow Efficiency

    Skills you'll gain: Generative AI Agents, HubSpot CRM, Sales Enablement, Customer Relationship Management (CRM) Software, Sales Process, Business Process Automation, Sales Management, Lead Generation, Workflow Management, AI Workflows, Agentic Workflows, Process Analysis, Sales, Automation, Data Entry, AI Enablement, Business Process Modeling, Data Management

    Intermediate · Course · 1 - 4 Weeks

  • G

    Google Cloud

    Sécurité dans Google Workspace

    Skills you'll gain: Email Security, Google Workspace, Security Controls, Cloud Security, Security Management, Mobile Security, Data Security, User Accounts, Application Security, Authentications, Identity and Access Management, Multi-Factor Authentication

    Beginner · Course · 1 - 4 Weeks

  • G

    Google Cloud

    Segurança do Google Workspace

    Skills you'll gain: Single Sign-On (SSO), Email Security, Cloud Security, Authentications, Google Workspace, Security Controls, Data Security, Application Security, Mobile Security, Security Management, Threat Detection, Multi-Factor Authentication, Identity and Access Management

    Beginner · Course · 1 - 4 Weeks

  • G

    Google Cloud

    Cloud Spanner 이해하기

    Skills you'll gain: Google Cloud Platform, Cloud Applications, Database Management, Operational Databases, Data Migration, Relational Databases, Cloud Storage, Application Deployment, Database Design, Terraform, Dataflow, System Monitoring

    Intermediate · Course · 1 - 3 Months

  • Status: Preview
    Preview
    D

    Dubai College of Tourism

    Dubai Expo 2020 - A Case Study

    Skills you'll gain: International Relations, Sustainable Development, Event Planning, Culture, Social Impact, Event Management, Hospitality, Cultural Diversity, Sustainability Standards, Corporate Sustainability, Experience Design, Collaboration, Environment and Resource Management, Business Transformation, Crisis Management, Innovation, Economic Development

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    E

    EDUCBA

    Kubernetes Mastery: Build, Deploy & Troubleshoot Apps

    Skills you'll gain: Kubernetes, Application Deployment, Cloud Deployment, Containerization, Prometheus (Software), Cloud-Native Computing, Docker (Software), Data Persistence, Amazon Web Services, DevOps, Scenario Testing, Cloud Computing, Role-Based Access Control (RBAC), Cloud Infrastructure, YAML, Network Troubleshooting, Ubuntu, System Monitoring, Cloud Computing Architecture, Virtual Networking

    Beginner · Specialization · 1 - 3 Months

  • Status: Preview
    Preview
    P

    Pontificia Universidad Católica del Perú

    Bienestar PUCP: prevención del hostigamiento sexual

    Skills you'll gain: Empathy, Tactfulness, Diversity Awareness, Higher Education, Student Support and Services, Education and Training, Conflict Management, Law, Regulation, and Compliance, Ethical Standards And Conduct, Discussion Facilitation, Investigation

    Mixed · Course · 1 - 3 Months

Searches related to customer service training

generative ai in customer service operations training
1…593594595…627

In summary, here are 10 of our most popular customer service training courses

  • Les bases des opérations avec Goldman Sachs 10,000 Women: Goldman Sachs
  • Estratégia Digital e o Comportamento de Busca do Consumidor: Fundação Instituto de Administração
  • AWS Core Services and Cloud Foundations: Packt
  • TCP/IP and Internet : Birla Institute of Technology & Science, Pilani
  • Conceptos y lenguaje de las organizaciones: University of Illinois Urbana-Champaign
  • GenAI for Sales Ops: Automating Workflow Efficiency: Coursera
  • Sécurité dans Google Workspace: Google Cloud
  • Segurança do Google Workspace: Google Cloud
  • Cloud Spanner 이해하기: Google Cloud
  • Dubai Expo 2020 - A Case Study : Dubai College of Tourism

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • English Speaking
  • Generative AI (GenAI)
  • Microsoft Excel
  • Microsoft Power BI
  • Project Management
  • Python

Certificates & Programs

  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM Data Analyst Certificate
  • IBM Data Science Certificate
  • Machine Learning Certificate
  • Microsoft Power BI Data Analyst Certificate
  • UI / UX Design Certificate

Industries & Careers

  • Business
  • Computer Science
  • Data Science
  • Education & Teaching
  • Engineering
  • Finance
  • Healthcare
  • Human Resources (HR)
  • Information Technology (IT)
  • Marketing

Career Resources

  • Career Aptitude Test
  • Examples of Strengths and Weaknesses for Job Interviews
  • High-Income Skills to Learn
  • How Does Cryptocurrency Work?
  • How to Highlight Duplicates in Google Sheets
  • How to Learn Artificial Intelligence
  • Popular Cybersecurity Certifications
  • Preparing for the PMP Certification
  • Signs You Will Get the Job After an Interview
  • What Is Artificial Intelligence?

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Share your Coursera learning story

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok