Skills you'll gain: Telephone Skills, Customer Service, Customer Complaint Resolution, Customer experience improvement, Personalized Service, Customer Relationship Building, Verbal Communication Skills, Customer Engagement, Communication, Active Listening, Non-Verbal Communication

Skills you'll gain: Excel Formulas, Microsoft Excel, Spreadsheet Software, Data Analysis Expressions (DAX), Accounting and Finance Software, Business Mathematics, Financial Data

Skills you'll gain: Prioritization, Product Roadmaps, Sprint Planning, Timelines, Strategic Prioritization, Business Priorities, Agile Methodology, Project Schedules, Project Planning, Meeting Facilitation, Agile Project Management, Kanban Principles, Business Requirements, Requirements Analysis, Team Management

Skills you'll gain: Creativity, Ideation, Teamwork, Creative Thinking, Presentations, Team Building, Communication, Brainstorming, Innovation, Persuasive Communication, Influencing, Collaboration, Professional Development, Creative Problem-Solving, Open Mindset, Decision Making

Skills you'll gain: Microsoft Excel, Spreadsheet Software, Analysis, Data Visualization, Data Entry, Data Management

Skills you'll gain: International Relations, Leadership and Management, Strategic Partnership, Marketing, Fundraising, Leadership, Governance, Public Policies, Business, Organizational Strategy, Organizational Structure, Diplomacy, World History

Skills you'll gain: Responsible AI, Data Ethics, Artificial Intelligence, AI Product Strategy, Business Ethics, Governance

Skills you'll gain: Performance Appraisal, Workforce Development, Training Programs, Performance Management, Human Resources Management and Planning, Employee Training, Employee Performance Management, Human Resources, Talent Management, Organizational Development, Program Evaluation, Constructive Feedback

Skills you'll gain: Organizational Structure, Organizational Change, Agile Methodology, Culture Transformation, Business Transformation, Agile Project Management, Sprint Retrospectives, Sprint Planning, Organizational Leadership, Strategic Leadership, Continuous Improvement Process, Complex Problem Solving

Skills you'll gain: Data Storytelling, Data Visualization, Data Governance, Process Improvement, Data Strategy, Process Mapping, Data-Driven Decision-Making, Performance Improvement, Data Visualization Software, Organizational Effectiveness, Organizational Leadership, Business Leadership, Strategic Decision-Making, Leadership, Change Management

Skills you'll gain: Oral Expression, Verbal Communication Skills, Public Speaking, Communication, Language Competency, Personal Development