Conflict resolution courses can help you learn negotiation techniques, active listening skills, mediation strategies, and the dynamics of interpersonal communication. You can build skills in identifying underlying interests, managing emotions during disputes, and facilitating collaborative problem-solving. Many courses introduce tools like conflict assessment frameworks and communication models that aid in resolving disagreements effectively and fostering a positive environment.

Zoho Corporation
Skills you'll gain: Sales Process, Sales Training, Sales, Sales Presentation, Selling Techniques, Closing (Sales), Sales Strategy, Sales Management, Verbal Communication Skills, Customer Relationship Management, Customer Relationship Management (CRM) Software, Communication, Active Listening, Business Software, Business Writing, Collaboration, Negotiation, Problem Solving, Value Propositions, Critical Thinking
Beginner · Course · 1 - 3 Months
Scrum Alliance
Skills you'll gain: Coaching, Employee Coaching, Agile Product Development, Agile Methodology, Agile Project Management, Agile Software Development, Team Management, Team Leadership, Collaboration, Culture Transformation, Organizational Leadership, Business Transformation, Leadership, Organizational Effectiveness, Leadership and Management, Organizational Change, Management Consulting, Business, Communication, Business Communication
Beginner · Course · 1 - 3 Months

University of Illinois Urbana-Champaign
Skills you'll gain: Stakeholder Engagement, Community Outreach, Cultural Diversity, Policy Analysis, Social Sciences, Cultural Sensitivity, Environment and Resource Management, Case Studies, Environmental Issue, Natural Resource Management, Water Resources, Driving engagement, Diversity Equity and Inclusion Initiatives, Governance, Conflict Management, Critical Thinking
Intermediate · Course · 1 - 4 Weeks

Northeastern University
Skills you'll gain: Diversity Equity and Inclusion Initiatives, Diversity Training, Organizational Change, Diversity Awareness, Diversity and Inclusion, Workplace inclusivity, Conflict Management, Cultural Diversity, Human Resources, Leadership
Beginner · Course · 1 - 4 Weeks

LearnKartS
Skills you'll gain: Git (Version Control System), Bitbucket, Version Control, GitLab, Integrated Development Environments, Eclipse (Software), Application Lifecycle Management
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Cloud Deployment, Software Development Methodologies, Open Web Application Security Project (OWASP), CI/CD, Application Deployment, DevOps, Development Environment, Ansible, TCP/IP, Docker (Software), OSI Models, Cloud Infrastructure, General Networking, Computing Platforms, Application Programming Interface (API), Version Control, Network Administration, Software Design Patterns, JSON, Software-Defined Networking
Intermediate · Specialization · 1 - 3 Months

Banco Interamericano de Desarrollo
Skills you'll gain: Public Speaking, Communication, Emotional Intelligence, Professional Development, Professional Networking, Resilience, Mentorship, Personal Development, Assertiveness, Coaching, Leadership, Self-Awareness, Leadership and Management, Empathy, Branding, Diversity Equity and Inclusion Initiatives, Decision Making
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Team Performance Management, Team Motivation, Team Building, Recognizing Others, Employee Engagement, Team Leadership, Performance Measurement, Collaboration, Trustworthiness, Constructive Feedback, Coaching, Organizational Strategy, Goal Setting
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Customer Complaint Resolution, Non-Verbal Communication, Oral Expression, Verbal Communication Skills, Customer experience improvement, Customer Service, Customer Inquiries, Service Improvement, Interpersonal Communications, Company, Product, and Service Knowledge, Communication
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Active Listening, Interpersonal Communications, Constructive Feedback, Empathy, Diversity and Inclusion, Conflict Management, Communication, Emotional Intelligence, Teamwork, Expectation Management, Collaboration, Performance Review, Relationship Building
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Miro AI, Customer Engagement, Responsible AI, AI Product Strategy, No-Code Development, Customer experience improvement, Email Automation, Customer Service, Customer Analysis, Automation, Generative AI, Customer Data Management, Customer Communications Management, Customer Relationship Management (CRM) Software, Customer Support, Workflow Management, Artificial Intelligence, Customer and Client Support, Agentic systems, Ethical Standards And Conduct
Beginner · Course · 1 - 4 Weeks

Amazon Web Services
Skills you'll gain: Amazon Web Services, Infrastructure Security, Security Information and Event Management (SIEM), Cloud Security, Security Software, IT Security Architecture
Beginner · Course · 1 - 4 Weeks