Skills you'll gain: Content Strategy, Content Marketing, Web Content, Paid media, Content Creation, Email Marketing, Social Media Marketing, Copywriting, Search Engine Optimization, Digital Advertising, Business-To-Consumer, Key Performance Indicators (KPIs), Customer Engagement, B2B Sales

Skills you'll gain: Service Level Agreement, Service Level, Service Management, Performance Measurement, Vendor Contracts, Customer Service, Cloud Services, Performance Metric, Expectation Management, Cloud Storage, Key Performance Indicators (KPIs), Negotiation, Communication

Skills you'll gain: Marketing Materials, Presentations, Social Media Content, Content Creation, Promotional Materials, Brand Awareness, Marketing Design, Email Marketing, Social Media Marketing, Graphic Design, Branding, User Accounts, Business Communication

Skills you'll gain: Work Breakdown Structure, Scheduling, Project Schedules, Timelines, Project Performance, Benchmarking, Project Management Software, Corrective and Preventive Action (CAPA), Project Management, Performance Analysis, Variance Analysis

Skills you'll gain: AI Personalization, Customer Engagement, Data-Driven Decision-Making, Customer experience strategy (CX), Customer Service, Customer experience improvement, Customer Communications Management, Customer Relationship Management (CRM) Software, Customer Inquiries, Personalized Service, Customer Insights, Customer Retention, Business Analytics, ChatGPT, Generative AI Agents, User Feedback, Client Support, Analytics, Self Service Technologies, Automation

Skills you'll gain: Business Planning, Customer Support, Business Strategy, E-Commerce, Business Modeling, Digital Marketing, Online Advertising, Entrepreneurship, Marketing Strategies, Competitive Analysis, Social Media Strategy, Customer Engagement, Operations Management, Market Research

Skills you'll gain: Job Evaluation, Compensation Analysis, Compensation Strategy, Compensation Management, Job Analysis, Compensation and Benefits, Payroll, Human Resource Strategy, Performance Review, Data Visualization, Benchmarking, Data Analysis, Market Analysis, Diversity and Inclusion

Skills you'll gain: Marketing Strategies, Facebook, Persona Development, Target Audience, Content Marketing, Marketing, Social Media Marketing, Social Media, E-Commerce, Business

Skills you'll gain: Marketing Strategies, Strategic Marketing, Marketing, Customer experience strategy (CX), Customer Analysis, Consumer Behaviour, Marketing Management, Marketing Effectiveness, Digital Marketing, Sales Process, Content Strategy, Customer Engagement, Brand Awareness

Skills you'll gain: Digital Transformation, Economics, Policy, and Social Studies, Market Dynamics, E-Commerce, Economics, FinTech, Policty Analysis, Research, and Development, Technology Strategies, Policy Analysis, Innovation, Governance, Emerging Technologies, Cybersecurity, Information Privacy, Critical Thinking

Skills you'll gain: Customer experience improvement, Customer Relationship Management, Customer Insights, Customer Service, Trend Analysis, Performance Analysis, Taking Meeting Minutes, Text Mining, System Implementation

Skills you'll gain: Time Series Analysis and Forecasting, Financial Forecasting, Statistical Analysis, Machine Learning, Trend Analysis, Financial Data, Financial Modeling, Jupyter, Predictive Modeling, Regression Analysis, Finance, GitHub, Statistical Modeling