
Skills you'll gain: Customer experience improvement, Workflow Management, AI Personalization, Customer Service, Customer Support, Customer Engagement, Generative AI, Customer Communications Management, Emotional Intelligence, Customer Success Management, OpenAI, Salesforce, Customer Data Management, Customer Relationship Management, Artificial Intelligence, Customer Analysis, No-Code Development, De-escalation Techniques, Surveys, Communication
Intermediate · Course · 1 - 4 Weeks

Real Madrid Graduate School Universidad Europea
Skills you'll gain: Content Management, AI Personalization, Loyalty Programs, Predictive Analytics, Customer Engagement, Digital Media Strategy, Augmented Reality, Marketing Analytics, Revenue Management, Forecasting, Data-Driven Decision-Making, Marketing Strategy and Techniques, Brand Marketing, Artificial Intelligence, Media Strategy, Media Relations, Digital Transformation, Customer Communications Management, Emerging Technologies, Price Negotiation
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Content Strategy, Video Production, Content Development and Management, Social Media Strategy, Content Creation, Content Performance Analysis, Calendar Management, AI Product Strategy, Google Analytics, Ideation, Target Audience
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Data Preprocessing, Model Deployment, Model Evaluation, Feature Engineering, Microsoft Azure, Applied Machine Learning, Machine Learning, Large Language Modeling, Data Cleansing, Supervised Learning, Data Transformation, Cloud Deployment, Data Ethics, CI/CD, Machine Learning Algorithms, Transfer Learning, Data Quality, Performance Tuning
Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: Matplotlib, Data Preprocessing, Regression Analysis, Scikit Learn (Machine Learning Library), Data Visualization, Python Programming, Applied Machine Learning, Pandas (Python Package), Model Evaluation, NumPy, Predictive Modeling, Machine Learning Algorithms, Machine Learning, Data Manipulation, Dimensionality Reduction, Statistical Methods, Data Transformation, Feature Engineering, Unsupervised Learning, Performance Tuning
Mixed · Course · 1 - 4 Weeks

Fundação Instituto de Administração
Skills you'll gain: Virtual Teams, Intercultural Competence, Cultural Diversity, Culture, Team Management, Decision Making, Communication, Relationship Building, Telecommuting, Leadership
Beginner · Course · 1 - 4 Weeks

Simplilearn
Skills you'll gain: HubSpot CRM, Customer Relationship Management, Marketing Automation, Performance marketing, Online Advertising, Keyword Research, Promotional Strategies, Social Media Marketing, Advertising Campaigns, Marketing Strategies, Customer Acquisition Management, Product Promotion, Search Engine Optimization, Performance Metric, Customer Engagement, Advertising, Key Performance Indicators (KPIs), Competitive Analysis, Business Metrics
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Kubernetes, Google Cloud Platform, CI/CD, Cloud Infrastructure, Cloud Security, Continuous Integration, Application Deployment, Cloud Storage, Continuous Delivery, Role-Based Access Control (RBAC), Database Management, Authorization (Computing), Authentications, Identity and Access Management
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Scrum (Software Development), User Story, Backlogs, Agile Methodology, Sprint Planning, Agile Project Management, Prioritization, Sprint Retrospectives, Estimation, Workflow Management, Risk Management, Cross-Functional Collaboration
Mixed · Course · 1 - 4 Weeks

S.P. Jain Institute of Management and Research
Skills you'll gain: Team Management, Team Performance Management, Team Building, Team Leadership, Teamwork, Trustworthiness, Continuous Improvement Process, Drive Engagement, Conflict Management, Collaboration, Motivational Skills, Empathy, Constructive Feedback, Communication Strategies, Emotional Intelligence, Active Listening, Goal Setting
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Collaborative Software, Miro AI, User Experience, Project Design, Process Mapping, Customer experience improvement, Wireframing
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: AI Personalization, Anomaly Detection, Microsoft Azure, Computer Vision, Image Analysis, Artificial Intelligence, Natural Language Processing, Cloud API, Data-Driven Decision-Making, Text Mining, Application Programming Interface (API), Time Series Analysis and Forecasting, Web Services, Restful API
Beginner · Course · 1 - 3 Months