
University of Michigan
Skills you'll gain: Intercultural Competence, Compassion, Cultural Sensitivity, Cultural Diversity, Emotional Intelligence, Personal Development, Dignity in Care, Empathy & Emotional Intelligence, Mindfulness, Self-Awareness, Liberal Arts, Resilience, Curiosity, Creativity, Dealing With Ambiguity
Beginner · Course · 1 - 4 Weeks
Skills you'll gain: Healthcare Project Management, Project Risk Management, Performance Metric, Continuous Improvement Process, Risk Management, Project Coordination, Health Care Procedure and Regulation, Project Management Software, Workflow Management, Project Management, Collaboration, Team Building, Project Implementation, Regulatory Affairs, Compliance Management, Operational Efficiency
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Nursing Management, Delegation Skills, Nursing Administration, Care Coordination, Patient Communication, Conflict Management, Patient Advocacy, Nursing Practices, Change Management, Leadership, Communication, Nursing Care, Medical History Documentation, Professionalism, Teamwork, Collaboration, Patient Safety, Cultural Sensitivity
Intermediate · Course · 1 - 4 Weeks

IESE Business School
Skills you'll gain: Entrepreneurship, Business Valuation, Market Analysis, Competitive Analysis, Presentations, Fundraising, Market Research, Strategic Decision-Making, Strategic Thinking, New Business Development, Return On Investment, Due Diligence, Value Propositions, Mergers & Acquisitions, Negotiation, Investments, Financial Analysis, Innovation
Beginner · Course · 1 - 3 Months
Skills you'll gain: Service Recovery, De-escalation Techniques, Greeting Customers, Customer Complaint Resolution, Customer Service, Conflict Management, Client Services, Hospitality, Friendliness, Professionalism, Teamwork, Composure, Coordination, Customer experience improvement, Personalized Service, Customer Relationship Building, Verbal Communication Skills, Communication, Empathy, Active Listening
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Investigation, Fraud detection, Auditing, Litigation Support, Accounting, Report Writing, Due Diligence, Employee Training, Internal Controls, Risk Analysis, International Finance, Compliance Training, Analytical Skills
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Overcoming Objections, Closing (Sales), Value Propositions, Selling Techniques, Sales Presentation, Technical Sales, Inside Sales, Sales Strategy, Sales Process, Sales, Business Communication, Outside Sales, Customer Service
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Customer Service, Customer experience strategy (CX), Customer Analysis, Process Mapping, Customer Insights, Process Design, Customer Support, Cross-Channel Marketing, Marketing Operations, Business Process, Web Analytics, Marketing
Beginner · Guided Project · Less Than 2 Hours

Coursera
Skills you'll gain: Prompt Engineering, Email Automation, Customer experience improvement, Generative AI, Customer Support, Personalized Service, Customer Service, Product Support, Self Service Technologies, Artificial Intelligence, Operational Efficiency, Automation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Product Lifecycle Management, Sustainable Design, Sustainable Engineering, Digital Transformation, Project Planning, Business Acumen, Customer Service, Electronic Systems, Semiconductors, Engineering Design Process, Engineering Practices, Project Management, Internet Of Things, Collaboration, Business Communication, Artificial Intelligence, Teamwork, Risk Management, Leadership, Generative AI
Beginner · Specialization · 3 - 6 Months

University of Michigan
Skills you'll gain: Public Health, Epidemiology, Health Policy, Health Care, Community Health, Health Disparities, Research, Health Informatics, Community Outreach, Research Methodologies, Cultural Sensitivity
Beginner · Course · 1 - 4 Weeks

Samsung
Skills you'll gain: Hardware Troubleshooting, Display Devices, Electrical Safety, Technical Support, System Support, Test Equipment, Quality Assurance
Intermediate · Course · 1 - 4 Weeks