Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Yale University
Skills you'll gain: Health Promotion, Media and Communications, Digital Advertising, Social Impact, Behavioral Health, Patient Communication, Program Evaluation, Digital Communications, Persuasive Communication, Driving engagement, Public Health, Instagram, Facebook, Survey Creation, Data Collection
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Unreal Engine, Performance Tuning, Game Design, User Interface (UI), Video Game Development, Virtual Environment, Scripting, Computer Graphics, Animations
Mixed · Course · 1 - 4 Weeks

Board Infinity
Skills you'll gain: vSphere Networking and Storage, Virtual Networking, vSphere DRS & HA, Storage vMotion, Role-Based Access Control (RBAC), Virtual Local Area Network (VLAN), Virtual Machines, Performance Tuning, Network Switches, Security Controls, Network Troubleshooting, Infrastructure Security, Data Storage Technologies, Capacity Management
Intermediate · Course · 1 - 3 Months

Coursera
Skills you'll gain: Facebook, Payment Processing, Order Fulfillment, Order Processing, Product Knowledge, E-Commerce, Selling Techniques, Social Media, Marketing, Shipping and Receiving, Company, Product, and Service Knowledge, Advertising
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: jQuery, Javascript and jQuery, Animations, Debugging, UI Components, Event-Driven Programming, Responsive Web Design, Web Applications, Interactive Design, HTML and CSS, Data Validation
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Kubernetes, Devops Tools, Infrastructure as Code (IaC), Docker (Software), YAML, Containerization, System Configuration, Software Installation, Application Deployment, Cloud Computing, Security Controls, System Monitoring, Azure DevOps, Integration Testing, Command-Line Interface, Key Management, JSON, Software Versioning
Beginner · Course · 1 - 3 Months

Skills you'll gain: Artificial Intelligence and Machine Learning (AI/ML), Google Cloud Platform, Responsible AI, Data Quality, Cloud API, Big Data, Applied Machine Learning, Business Intelligence, Model Deployment, Natural Language Processing, Predictive Analytics
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Apache Maven, Java Platform Enterprise Edition (J2EE), Hibernate (Java), Unit Testing, Docker (Software), Software Design Patterns, Object-Relational Mapping
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Facebook, Marketing Strategies, Social Media Campaigns, Social Media Marketing, Social Media, Marketing, Social Media Content, Marketing Effectiveness, Target Audience, Drive Engagement, Customer Engagement
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Wireframing, Application Design, Web Design, Collaborative Software, User Interface (UI), Miro AI, Mockups
Beginner · Guided Project · Less Than 2 Hours

Google Cloud
Skills you'll gain: Endpoint Security, User Accounts, Enterprise Application Management, System Configuration, Security Controls, Cloud Computing, Wireless Networks, General Networking
Beginner · Project · Less Than 2 Hours

Skills you'll gain: Apache Hadoop, Big Data, Database Design, Data Processing, Distributed Computing, Scalability, Data Pipelines, Data Warehousing, Query Languages, Data Cleansing, Data Transformation, Data Management, Analytics, Business Intelligence
Mixed · Course · 1 - 4 Weeks