• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Customer Service Skills

Results for "customer service skills"


  • K

    Kennesaw State University

    An Employee's Guide to Cybersecurity

    Skills you'll gain: Cyber Security Policies, Cybersecurity, Incident Response, Cyber Attacks, Computer Security Awareness Training, Network Security, Security Awareness, Remote Access Systems, Mobile Security, Malware Protection, Human Factors (Security), Email Security, Identity and Access Management

    Beginner · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    E

    EDUCBA

    Talend Data Integration & ETL Workflow Mastery

    Skills you'll gain: Extract, Transform, Load, Metadata Management, Data Integration, Data Pipelines, Databases, Data Processing, Java, Data Warehousing, File Management, Data Import/Export, Data Migration, Data Manipulation, Data Mapping, Scalability, Data Transformation, Software Documentation, Software Installation, Context Management, Data Storage Technologies, Debugging

    Beginner · Specialization · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    P

    Packt

    Cloud Operations and Troubleshooting

    Skills you'll gain: Cloud Management, Disaster Recovery, IT Automation, Network Troubleshooting, Cloud Deployment, System Monitoring, Microsoft Azure, Cloud Computing, Cloud Security, Continuous Monitoring, Patch Management, Virtual Machines, Configuration Management, Change Control

    Advanced · Course · 1 - 4 Weeks

  • Status: Free
    Free
    C

    Coursera

    Product Reviews Text-based Search - OpenAI Text Embedding

    Skills you'll gain: OpenAI API, Embeddings, Dimensionality Reduction, OpenAI, Application Development, Exploratory Data Analysis, Application Programming Interface (API), Text Mining, Python Programming, Data Analysis, Data Manipulation

    Intermediate · Guided Project · Less Than 2 Hours

  • Status: Preview
    Preview
    N

    Northwestern University

    ¿Qué son los medios sociales?

    Skills you'll gain: Social Media Strategy, Social Media Marketing, Social Media, Customer Engagement, Marketing, Professional Networking, Content Strategy, Marketing Analytics, Target Market, Target Audience, Emerging Technologies, Peer Review

    Mixed · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    P

    Packt

    AWS Certified Solutions Architect Associate (SAA-C03)

    Skills you'll gain: Amazon Web Services, AWS Identity and Access Management (IAM), Identity and Access Management, Amazon Elastic Compute Cloud, Cloud Deployment, Amazon CloudWatch, Amazon S3, Databases, Cloud Computing, AWS CloudFormation, Relational Databases, Public Cloud, Cloud Computing Architecture, Amazon DynamoDB, Database Architecture and Administration, Network Security, Virtual Networking, Network Architecture, Cloud Infrastructure, Cloud Storage

    Intermediate · Specialization · 3 - 6 Months

  • G

    Google Cloud

    Looker Studio Pro Essentials - Français

    Skills you'll gain: Looker (Software), Business Reporting, Database Administration, Collaborative Software, Google Cloud Platform, Administration, Data Access, Customer Support, Data Sharing, Scheduling, Auditing

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    C

    Cisco Learning and Certifications

    Implementing MPLS VPNs

    Skills you'll gain: Multiprotocol Label Switching, Virtual Private Networks (VPN), Routing Protocols, Border Gateway Protocol, Open Shortest Path First (OSPF), Network Troubleshooting, Network Routers, Wide Area Networks, Network Routing, Network Monitoring, Command-Line Interface

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    I

    Intel

    Introduction to Learning Remotely

    Skills you'll gain: Telecommuting, Student Engagement, Education Software and Technology, Digital pedagogy, Virtual Environment, Stress Management, Instructional Design, Organizational Skills, Active Listening, Empathy, Communication, Collaboration, Driving engagement, Relationship Building, Emotional Intelligence

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Preview
    Preview
    E

    EDUCBA

    Equity Capital Markets: Analyze & Forecast IPOs

    Skills you'll gain: Equities, Capital Markets, Investment Banking, Business Valuation, Financial Modeling, Global Marketing, Market Share, Financial Forecasting, Financial Analysis, Market Dynamics, Financial Statements, International Finance, Financial Regulations, Underwriting, Fundraising

    Mixed · Course · 1 - 3 Months

  • P

    Packt

    Java 21 - Exploring the Latest Innovations for 2024

    Skills you'll gain: Java Programming, Development Environment, Java, Integrated Development Environments, Encryption, Cryptography, Virtualization and Virtual Machines, Performance Tuning, Application Programming Interface (API), Object Oriented Programming (OOP), Scalability

    Intermediate · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    S

    Simplilearn

    Cyber Threats Training for Beginners

    Skills you'll gain: Distributed Denial-Of-Service (DDoS) Attacks, Cybersecurity, Cyber Attacks, Threat Detection, Exploitation techniques, Threat Modeling, Malware Protection, Security Awareness, SQL, Databases

    Beginner · Course · 1 - 4 Weeks

Searches related to customer service skills

customer service essentials: 20 skills for happy clients
communication skills for customer service
1…751752753…834

In summary, here are 10 of our most popular customer service skills courses

  • An Employee's Guide to Cybersecurity: Kennesaw State University
  • Talend Data Integration & ETL Workflow Mastery: EDUCBA
  • Cloud Operations and Troubleshooting: Packt
  • Product Reviews Text-based Search - OpenAI Text Embedding: Coursera
  • ¿Qué son los medios sociales?: Northwestern University
  • AWS Certified Solutions Architect Associate (SAA-C03): Packt
  • Looker Studio Pro Essentials - Français: Google Cloud
  • Implementing MPLS VPNs: Cisco Learning and Certifications
  • Introduction to Learning Remotely: Intel
  • Equity Capital Markets: Analyze & Forecast IPOs: EDUCBA

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • English Speaking
  • Generative AI (GenAI)
  • Microsoft Excel
  • Microsoft Power BI
  • Project Management
  • Python

Certificates & Programs

  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM Data Analyst Certificate
  • IBM Data Science Certificate
  • Machine Learning Certificate
  • Microsoft Power BI Data Analyst Certificate
  • UI / UX Design Certificate

Industries & Careers

  • Business
  • Computer Science
  • Data Science
  • Education & Teaching
  • Engineering
  • Finance
  • Healthcare
  • Human Resources (HR)
  • Information Technology (IT)
  • Marketing

Career Resources

  • Career Aptitude Test
  • Examples of Strengths and Weaknesses for Job Interviews
  • High-Income Skills to Learn
  • How Does Cryptocurrency Work?
  • How to Highlight Duplicates in Google Sheets
  • How to Learn Artificial Intelligence
  • Popular Cybersecurity Certifications
  • Preparing for the PMP Certification
  • Signs You Will Get the Job After an Interview
  • What Is Artificial Intelligence?

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Share your Coursera learning story

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok