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  • Customer Persona Development

Results for "customer persona development"


  • Status: Free Trial
    Free Trial
    C

    Coursera

    Using GenAI for Tailored Customer Emails

    Skills you'll gain: Prompt Engineering, Email Marketing, Generative AI Agents, Persona Development, AI Personalization, ChatGPT, Customer Insights, Target Audience, Marketing Automation, Content Creation

    Intermediate · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    C

    Coursera

    Creating LLM powered NPCs

    Skills you'll gain: LLM Application, 3D Assets, Animation and Game Design, Generative AI, ChatGPT, Augmented and Virtual Reality (AR/VR), Prompt Engineering, Virtual Environment, Artificial Intelligence

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    Create a services customer satisfaction process

    Skills you'll gain: Customer Service, Customer experience strategy (CX), Customer Analysis, Process Mapping, Customer Insights, Process Design, Customer Support, Cross-Channel Marketing, Marketing Operations, Business Process, Web Analytics, Marketing

    4.6
    Rating, 4.6 out of 5 stars
    ·
    41 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    S

    Salesforce

    Conversational Selling Playbook for SDRs

    Skills you'll gain: Overcoming Objections, Prospecting and Qualification, Lead Generation, Sales Development, Sales Prospecting, Cold Calling, Emotional Intelligence, Consultative Selling, Phone Sales, Selling Techniques, Sales, Sales Strategy, Rapport Building, Empathy, Active Listening, Value Propositions, Persona Development

    4.8
    Rating, 4.8 out of 5 stars
    ·
    45 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free
    Free
    D

    DeepLearning.AI

    Serverless Agentic Workflows with Amazon Bedrock

    Skills you'll gain: Amazon Bedrock, Serverless Computing, Responsible AI, Generative AI Agents, LLM Application, Prompt Engineering, Workflow Management, Cloud Computing Architecture, Customer Relationship Management (CRM) Software, Security Controls

    Beginner · Project · Less Than 2 Hours

  • G

    Google Cloud

    Dialogflow CX: Enable IVR Features for your Voice Agent

    Skills you'll gain: Self Service Technologies, Development Testing, User Acceptance Testing (UAT), Natural Language Processing

    Beginner · Project · Less Than 2 Hours

  • Status: Free
    Free
    C

    Coursera

    AI Sales Calling with Vapi: Automated SAAS Demo Scheduler

    Skills you'll gain: Make.com, JSON, Outbound Calls, Application Programming Interface (API), Phone Sales, Booking (Sales), Setting Appointments, Sales Development, Sales Pipelines, No-Code Development, Technical Sales, Automation, AI Personalization, Scheduling, Personalized Service

    Intermediate · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    U

    University of Maryland, College Park

    Leading with Power Skills: Working with Personality Types

    Skills you'll gain: Conflict Management, Leadership, Emotional Intelligence, Communication, Team Management, Self-Awareness, Stress Management, Performance Management, Behavioral Management, Psychology

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    S

    SAP

    SAP Customer Engagement and Discovery

    Skills you'll gain: Stakeholder Engagement, Customer Engagement, Consultative Approaches, Stakeholder Communications, Requirements Elicitation, SAP Applications, Technical Consulting, Customer Insights, Process Analysis, Solution Design, Business Analysis, Project Management

    4.7
    Rating, 4.7 out of 5 stars
    ·
    119 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    C

    Coursera

    Create a High-Fidelity Prototype with Figma

    Skills you'll gain: Prototyping, User Interface (UI) Design, Figma (Design Software), Mobile Development, Mockups, Wireframing, Collaborative Software

    3.8
    Rating, 3.8 out of 5 stars
    ·
    13 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • C

    Coursera

    Customer Service with Python: Build a Chatbot using ChatGPT

    Skills you'll gain: ChatGPT, LLM Application, Prompt Engineering, OpenAI, Customer Service, Customer Inquiries, Application Programming Interface (API), User Flows, Test Case, Python Programming, Development Environment, Debugging

    4.2
    Rating, 4.2 out of 5 stars
    ·
    26 reviews

    Intermediate · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    U

    University of Maryland, College Park

    Platform Product Essentials

    Skills you'll gain: Platform As A Service (PaaS), Product Lifecycle Management, No-Code Development, Digital Transformation, Cloud Platforms, Product Management, Systems Integration, Business Transformation, Cost Management, Business Process, Team Oriented, Enterprise Architecture, Business Strategy

    Beginner · Course · 1 - 3 Months

1…8910…763

In summary, here are 10 of our most popular customer persona development courses

  • Using GenAI for Tailored Customer Emails: Coursera
  • Creating LLM powered NPCs: Coursera
  • Create a services customer satisfaction process: Coursera
  • Conversational Selling Playbook for SDRs: Salesforce
  • Serverless Agentic Workflows with Amazon Bedrock: DeepLearning.AI
  • Dialogflow CX: Enable IVR Features for your Voice Agent: Google Cloud
  • AI Sales Calling with Vapi: Automated SAAS Demo Scheduler: Coursera
  • Leading with Power Skills: Working with Personality Types: University of Maryland, College Park
  • SAP Customer Engagement and Discovery: SAP
  • Create a High-Fidelity Prototype with Figma: Coursera

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