
Skills you'll gain: Customer Service, Customer experience strategy (CX), Customer Analysis, Process Mapping, Customer Insights, Process Design, Customer Support, Cross-Channel Marketing, Marketing Operations, Business Process, Web Analytics, Marketing
Beginner · Guided Project · Less Than 2 Hours

Coursera
Skills you'll gain: Prompt Engineering, Email Automation, Customer experience improvement, Generative AI, Customer Support, Personalized Service, Customer Service, Product Support, Self Service Technologies, Artificial Intelligence, Operational Efficiency, Automation
Beginner · Course · 1 - 4 Weeks

L&T EduTech
Skills you'll gain: Safety Standards, Safety Training, Hazard Analysis, Construction, Construction Engineering, Equipment Design, Facility Repair And Maintenance, Sustainable Engineering, Personal protective equipment, Real Time Data, Automation
Advanced · Course · 1 - 3 Months

Politecnico di Milano
Skills you'll gain: System Configuration, System Design and Implementation, Computer Architecture, Hardware Architecture, Computer Hardware, Embedded Systems, Automation, Computational Logic, Performance Tuning
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft Power Automate/Flow, Email Automation, Microsoft Power Platform, Balancing (Ledger/Billing), Accounting Records, Month End Closing, Microsoft Excel, Automation, Microsoft 365
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Ansible, Red Hat Enterprise Linux, Package and Software Management, User Accounts, IT Automation, OS Process Management, Linux Administration, Infrastructure as Code (IaC), Network Administration, Data Storage, Devops Tools, Automation, Systems Administration, Shell Script, Scripting, Linux, YAML, Linux Servers, Scenario Testing, Verification And Validation
Intermediate · Specialization · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, Miro AI, Generative AI Agents, Responsible AI, AI Product Strategy, Generative AI, No-Code Development, ChatGPT, Workflow Management, Email Automation, Customer Analysis, Prompt Patterns, Customer Data Management, Personalized Service, AI Enablement, Customer and Client Support, AI Workflows, Customer Relationship Management (CRM) Software, Emotional Intelligence, Customer Success Management
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Generative AI Agents, Responsible AI, Underwriting, Operational Efficiency, Lending and Underwriting, Compliance Management, AI Enablement, Risk Analysis, Ethical Standards And Conduct, Data-Driven Decision-Making, ChatGPT, Decision Making, Automation
Beginner · Course · 1 - 4 Weeks

AI CERTs
Skills you'll gain: Property and Real Estate, Real Estate, Fraud detection, Advanced Analytics, Real Estate Transactions, Predictive Analytics, Responsible AI, Marketing Analytics, Market Trend, Property Management, Marketing Strategies, Tensorflow, Lead Generation, Predictive Modeling, Artificial Intelligence, Business Valuation, Automation, Machine Learning, Internet Of Things, Risk Management
Intermediate · Course · 1 - 3 Months

Cisco Learning and Certifications
Skills you'll gain: Software-Defined Networking, YAML, Network Architecture, Network Protocols, Network Routing, Computer Networking, Data Modeling, Extensible Markup Language (XML), JSON, Automation, Application Programming Interface (API)
Intermediate · Course · 1 - 4 Weeks

Simplilearn
Skills you'll gain: Social Media Marketing, Social Media Management, Social Media Strategy, Social Media Campaigns, Brand Management, Campaign Management, Instagram, Content Creation, Performance Analysis, Web Analytics, Target Audience, Digital Advertising, Brand Awareness, Advertising Campaigns, Facebook, Digital Marketing, Pinterest, LinkedIn, Customer Engagement
Beginner · Course · 1 - 4 Weeks

University of Maryland, College Park
Skills you'll gain: AI Enablement, Artificial Intelligence, Automation, Natural Language Processing, Artificial Intelligence and Machine Learning (AI/ML), Organizational Effectiveness, Scalability, Organizational Change, Technical Consulting, Operational Efficiency, Technology Strategies, Performance Measurement, Procurement
Beginner · Course · 1 - 3 Months