Skills you'll gain: Prompt Engineering, Generative AI Agents, Generative AI, ChatGPT, Self Service Technologies, Customer Service, Customer Support, Customer Communications Management, Personalized Service, Customer Engagement, AI Enablement, AI Workflows, Customer experience improvement, Customer and Client Support, Microsoft Copilot, Customer Insights, Artificial Intelligence, Customer Relationship Management, Automation, Natural Language Processing

Skills you'll gain: Social Studies, International Relations, European History, World History, Culture, Cultural Diversity, Economics, Demography, Environment and Resource Management, Political Sciences

Skills you'll gain: Ideation, Design Thinking, Brainstorming, Solution Design, Human Centered Design, Innovation, Creative Thinking, Strategic Thinking, Creative Problem-Solving, Problem Solving, Meeting Facilitation, Collaboration

Skills you'll gain: Cloud Security, Cloud Deployment, Identity and Access Management, Cloud Management, Authorization (Computing), Firewall, Application Deployment, Load Balancing, Web Applications, Mobile Development

Skills you'll gain: Google Cloud Platform, Cloud Storage, Cloud Infrastructure, Cloud Management, Virtual Machines, Cloud Deployment

Skills you'll gain: Cloud Deployment, Google Cloud Platform, Application Deployment, Database Management, Platform As A Service (PaaS), Cloud Computing, Infrastructure As A Service (IaaS), Cloud Management

Skills you'll gain: Resource Allocation, Customer Analysis, Marketing Channel, Marketing Effectiveness, Data Modeling, Sales Strategy, Web Analytics, Big Data, Business Strategy, Marketing Strategies, Cross-Channel Marketing, Marketing Analytics, Data Management

Skills you'll gain: CI/CD, Apache Airflow, MLOps (Machine Learning Operations), Data Pipelines, Tensorflow, Kubernetes, Metadata Management, Model Deployment, AI Orchestration, Model Evaluation, Containerization

Skills you'll gain: Active Listening, Interpersonal Communications, Constructive Feedback, Empathy, Diversity and Inclusion, Conflict Management, Communication, Emotional Intelligence, Teamwork, Expectation Management, Collaboration, Performance Review, Relationship Building

Skills you'll gain: Constructive Feedback, Sales Presentation, Client Services, Rapport Building, Video Editing, Active Listening, Customer Relationship Building, Expectation Management, Relationship Management, Video Production, Professional Networking, Organizational Skills

Skills you'll gain: Selenium (Software), Java, File Management, Cascading Style Sheets (CSS), Test Automation, Web Scraping, Data Validation, Web Development Tools, Hypertext Markup Language (HTML)

Skills you'll gain: Incident Response, Digital Forensics, Business Continuity Planning, Disaster Recovery, Computer Security Incident Management, Resource Management, Prioritization, Risk Analysis, Business Analysis, Data Storage Technologies, Law, Regulation, and Compliance, Ethical Standards And Conduct