Skills you'll gain: Customer experience improvement, Information Technology Infrastructure Library, IT Service Management, Service Management, Continuous Improvement Process, Service Improvement, Agile Methodology, Governance, IT Management, Innovation, Customer Service, Process Improvement and Optimization, Automation

Skills you'll gain: User Research, User Feedback, Business Research, Data Collection, Market Research, Data Compilation, Business Analysis

Skills you'll gain: Prompt Engineering, ChatGPT, Blogs, Generative AI Agents, Content Creation, Copywriting, Editing, Customer Advocacy, Brand Management, Target Audience

Skills you'll gain: OpenAI API, AI Workflows, LLM Application, ChatGPT, Application Programming Interface (API), Performance Testing, Artificial Intelligence, Prompt Engineering, Context Management, Application Development, Test Case

Skills you'll gain: Rmarkdown, Version Control, Web Scraping, Regression Analysis, Knitr, Exploratory Data Analysis, Statistical Analysis, Data Manipulation, Dimensionality Reduction, Ggplot2, Geospatial Information and Technology, Time Series Analysis and Forecasting, Plotly, Microsoft Azure, Data Cleansing, Data Visualization, Software Documentation, R Programming, Data Quality, Microsoft Copilot

Skills you'll gain: Digital Design, digital literacy, Infographics, Content Creation, Graphic Design, Multimedia, Computer Literacy, Digital Communications, Open Source Technology, Web Content Accessibility Guidelines, Peer Review, Communication, Design Thinking

Skills you'll gain: Microsoft Excel, Spreadsheet Software, Dashboard, Excel Formulas, Data Analysis Software, Data Entry, Data Visualization, Automation, Data Management

Skills you'll gain: Responsive Web Design, User Interface (UI), UI Components, Figma (Design Software), UI/UX Strategy, User Interface and User Experience (UI/UX) Design, Prototyping, Usability Testing, Interactive Design, User Experience Design, Mobile Development, Style Guides, Web Development, Animations

Skills you'll gain: Microsoft Power Platform, Database Application, No-Code Development, Business Process, Workflow Management, Process Management, Microsoft 365, Data Modeling, Process Flow Diagrams

Skills you'll gain: Microsoft PowerPoint, Presentations, Data Visualization, Sales Presentation, Data Visualization Software, Interactive Data Visualization, Data Storytelling, Drive Engagement, Business Process

Skills you'll gain: Workflow Management, Spreadsheet Software, Project Management Software, Process Design, Data Entry, Excel Formulas, Automation, Data Import/Export, Data Management, Document Management, Collaborative Software, User Accounts

Skills you'll gain: Digital Transformation, Operational Efficiency, Technology Strategies, Business Modeling, Business Technologies, Organizational Change, Innovation, Agile Methodology, Leadership, Business Strategies, Market Dynamics