• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Customer Service Skills

Results for "customer service skills"


  • Status: New
    New
    Status: Preview
    Preview
    U

    University of California, Santa Cruz

    Agile Software Development with Python: TDD and BDD

    Skills you'll gain: Software Development Life Cycle, Agile Project Management, Collaborative Software, Software Development, System Testing, Acceptance Testing, Test Case, Python Programming, Cloud Management, Computer Science

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of Colorado Boulder

    Advanced Business Analytics

    Skills you'll gain: Data Storytelling, Data Presentation, Data Governance, Data Management, Predictive Analytics, Business Analytics, Logistic Regression, Analytics, Exploratory Data Analysis, Data Quality, Data Ethics, Data Analysis, Risk Analysis, Business Intelligence, Data Modeling, Data Visualization, Data Visualization Software, Decision Making, Data Cleansing, SQL

    4.6
    Rating, 4.6 out of 5 stars
    ·
    5.2K reviews

    Intermediate · Specialization · 3 - 6 Months

  • Status: Preview
    Preview
    U

    University of Michigan

    Introduction to Thermodynamics: Transferring Energy from Here to There

    Skills you'll gain: Mechanical Engineering, Thermal Management, Engineering, Energy and Utilities, Physics, Engineering Analysis, Systems Of Measurement, Physical Science, Process Analysis, Environmental Issue

    4.8
    Rating, 4.8 out of 5 stars
    ·
    3.5K reviews

    Beginner · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    E

    EDUCBA

    Build Login & Registration Apps with React Native

    Skills you'll gain: User Experience Design, User Interface (UI) Design, Application Programming Interface (API), Restful API, Cross Platform Development

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Preview
    Preview
    N

    Northeastern University

    Agile Software Development Part 1

    Skills you'll gain: Software Development Life Cycle, Agile Software Development, Agile Methodology, Agile Project Management, Scrum (Software Development), Sprint Retrospectives, Sprint Planning, Requirements Analysis, Waterfall Methodology, Backlogs, User Story, Quality Assurance

    Mixed · Course · 1 - 3 Months

  • Status: New
    New
    P

    Packt

    Risk Management in Video Game Development

    Skills you'll gain: Risk Analysis, Crisis Management, Risk Mitigation, Risk Management Framework, Risk Management, Business Risk Management, Project Risk Management, Agile Methodology, Stakeholder Communications, Project Controls, Stakeholder Engagement, Video Game Development, Contingency Planning, Lean Methodologies, Game Design, Prioritization

    Intermediate · Course · 3 - 6 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    C

    Coursera

    Secure Healthcare Data: Encrypt, Audit, Protect

    Skills you'll gain: Data Security, Security Controls, Computer Security Awareness Training, Cybersecurity, Threat Detection, Authorization (Computing), Role-Based Access Control (RBAC), AWS Identity and Access Management (IAM), Continuous Monitoring

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    S

    Scrum Alliance

    AI for Product Owners

    Skills you'll gain: AI Product Strategy, Responsible AI, Prompt Engineering, User Story, Data Ethics, AI Enablement, Agile Methodology, Scrum (Software Development), Artificial Intelligence, Product Roadmaps, AI Workflows, Product Requirements, Product Management, Product Strategy, Customer experience improvement, Generative AI, Estimation

    Beginner · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    M

    Minnesota State University, Mankato

    Negotiation That Works: Strategies for Influence & Agreement

    Skills you'll gain: Negotiation, Conflict Management, Influencing, Adaptability, Verbal Communication Skills, Persuasive Communication, Communication, Emotional Intelligence, Empathy & Emotional Intelligence, Collaboration, Leadership, Relationship Management, Non-Verbal Communication, Goal Setting, Active Listening, Cross-Functional Collaboration, Problem Solving, Strategic Thinking, Self-Awareness, Decision Making

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    E

    EDUCBA

    Master Financial Modeling with Excel & AI: Analyze Forecast

    Skills you'll gain: Financial Modeling, Financial Forecasting, Financial Statements, Depreciation, Balance Sheet, Capital Budgeting, Financial Analysis, Excel Formulas, Income Statement, Microsoft Excel, Risk Analysis, Data Storytelling, Data Validation, Cash Flows, Data Presentation, Return On Investment, Pivot Tables And Charts

    Beginner · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    L

    Logical Operations

    Microsoft Excel for Office 365 (Desktop or Online): Part 2

    Skills you'll gain: Microsoft Excel, Pivot Tables And Charts, Spreadsheet Software, Excel Formulas, Data Presentation, Data Visualization Software, Data Analysis, Microsoft Office, Microsoft 365, Data Entry, Data Manipulation, Productivity Software, Data Management, Document Management, User Interface (UI)

    Intermediate · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    E

    EDUCBA

    Build Serverless Automation with AWS Lambda

    Skills you'll gain: API Design, Cloud Solutions, Network Troubleshooting, Server Side, Cloud Deployment, Back-End Web Development, Data Pipelines

    Beginner · Course · 1 - 4 Weeks

Searches related to customer service skills

customer service essentials: 20 skills for happy clients
communication skills for customer service
1…100101102…834

In summary, here are 10 of our most popular customer service skills courses

  • Agile Software Development with Python: TDD and BDD: University of California, Santa Cruz
  • Advanced Business Analytics: University of Colorado Boulder
  • Introduction to Thermodynamics: Transferring Energy from Here to There: University of Michigan
  • Build Login & Registration Apps with React Native: EDUCBA
  • Agile Software Development Part 1: Northeastern University
  • Risk Management in Video Game Development: Packt
  • Secure Healthcare Data: Encrypt, Audit, Protect: Coursera
  • AI for Product Owners: Scrum Alliance
  • Negotiation That Works: Strategies for Influence & Agreement: Minnesota State University, Mankato
  • Master Financial Modeling with Excel & AI: Analyze Forecast: EDUCBA

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • English Speaking
  • Generative AI (GenAI)
  • Microsoft Excel
  • Microsoft Power BI
  • Project Management
  • Python

Certificates & Programs

  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM Data Analyst Certificate
  • IBM Data Science Certificate
  • Machine Learning Certificate
  • Microsoft Power BI Data Analyst Certificate
  • UI / UX Design Certificate

Industries & Careers

  • Business
  • Computer Science
  • Data Science
  • Education & Teaching
  • Engineering
  • Finance
  • Healthcare
  • Human Resources (HR)
  • Information Technology (IT)
  • Marketing

Career Resources

  • Career Aptitude Test
  • Examples of Strengths and Weaknesses for Job Interviews
  • High-Income Skills to Learn
  • How Does Cryptocurrency Work?
  • How to Highlight Duplicates in Google Sheets
  • How to Learn Artificial Intelligence
  • Popular Cybersecurity Certifications
  • Preparing for the PMP Certification
  • Signs You Will Get the Job After an Interview
  • What Is Artificial Intelligence?

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Share your Coursera learning story

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok