
Coursera
Skills you'll gain: Data Cleansing, Data Manipulation, Data Integration, R Programming, Tidyverse (R Package), Data Transformation, Data Management
Intermediate · Guided Project · Less Than 2 Hours

Coursera
Skills you'll gain: Responsible AI, Generative AI, Team Oriented, Customer experience improvement, Self Service Technologies, Automation, Business Process Automation, Customer Engagement, Customer Service, Cross-Functional Collaboration, Artificial Intelligence, Business Ethics, Information Privacy
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Customer Service, Customer Relationship Building, Continuous Improvement Process, Process Improvement, Performance Metric, Service Improvement, Customer experience improvement, Customer Complaint Resolution, Client Support, Technical Support, Expectation Management, Conflict Management, Communication Strategies
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Professional Networking, Budget Management, Digital Marketing, Promotional Strategies, Marketing Strategies, Resilience, Brand Marketing, Strategic Partnership, Growth Strategies, Relationship Building, Brand Awareness, Brand Strategy, Business Relationship Management, Sustainable Business, Music Performance
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Outbound Calls, Operational Efficiency, Generative AI Agents, Workflow Management, Business Process Automation, Customer Service, Automation, Prompt Engineering, Systems Integration, Integration Testing
Beginner · Guided Project · Less Than 2 Hours

Arizona State University
Skills you'll gain: Curiosity, Design Thinking, Innovation, Customer Analysis, Creative Thinking, Target Audience, Customer Insights, Market Research, Entrepreneurship, Problem Solving, Communication
Beginner · Course · 1 - 3 Months

Real Madrid Graduate School Universidad Europea
Skills you'll gain: Content Creation, Media and Communications, Storytelling, Social Media Strategy, Social Media, Digital Media Strategy, Marketing Strategies, Brand Management, Video Production, Branding, Revenue Management, Innovation, Target Audience, Online Advertising, Business Modeling, E-Commerce, Influencing, Augmented and Virtual Reality (AR/VR), Game Theory, Ethical Standards And Conduct
Beginner · Specialization · 3 - 6 Months
Skills you'll gain: Quantitative Research, Data-Driven Decision-Making, Descriptive Statistics, Data Analysis, Statistical Reporting, Statistics, Research Design, Statistical Analysis, Microsoft Excel, Research Methodologies, Research, R Programming, Data Presentation, Surveys, Data Collection, Data Ethics
Intermediate · Course · 1 - 4 Weeks

Kennesaw State University
Skills you'll gain: Digital Advertising, Marketing, MarTech, Sales, Social Media, Marketing Strategy and Techniques, Digital Marketing, Real Time Data, Promotional Strategies, E-Commerce, Emerging Technologies, Customer Relationship Building
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Agile Methodology, Agile Software Development, Agile Project Management, Kanban Principles, Agile Product Development, Scrum (Software Development), Lean Methodologies, Sprint Retrospectives, Backlogs, Sprint Planning, Continuous Improvement Process, Stakeholder Engagement, Prioritization
Mixed · Course · 1 - 4 Weeks
University of Alberta
Skills you'll gain: Sprint Planning, Agile Software Development, Product Demonstration, Agile Methodology, Requirements Analysis, Agile Project Management, Risk Management, Agile Product Development, Virtual Environment, Product Requirements, Product Management, Backlogs, Customer Communications Management, Customer Service, Presentations, User Story, Team Management, Prioritization
Mixed · Course · 1 - 3 Months

Skills you'll gain: Predictive Modeling, Exploratory Data Analysis, Predictive Analytics, Analytics, E-Commerce, Big Data, Marketing Analytics, Google Cloud Platform, Applied Machine Learning, Data Analysis
Intermediate · Project · Less Than 2 Hours