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    Results for "customer value mapping"

    • Status: Free Trial
      Free Trial
      I

      Intel

      The IntelĀ® AI Value

      Skills you'll gain: Artificial Intelligence, Technology Strategies, Company, Product, and Service Knowledge, Technology Solutions, Customer Analysis, Emerging Technologies, B2B Sales, Hardware Architecture, Computer Hardware, Performance Analysis

      4.3
      Rating, 4.3 out of 5 stars
      Ā·
      47 reviews

      Beginner Ā· Course Ā· 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      C

      Coursera Instructor Network

      GenAI for Customer Insights

      Skills you'll gain: Customer Insights, Customer experience strategy (CX), Generative AI, User Feedback, Customer Data Management, Personalized Service, Customer Engagement, Business Intelligence, Trend Analysis, Data-Driven Decision-Making, Strategic Thinking, Predictive Analytics, Data Analysis, Artificial Intelligence

      Beginner Ā· Course Ā· 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      E

      EIT Digital

      Capstone Value Creation through Innovation

      Skills you'll gain: Design Thinking, Business Modeling, Strategic Planning, Business Strategies, Innovation, Strategic Marketing, Product Development, Strategic Thinking, New Product Development, Technology Strategies, Value Propositions, Emerging Technologies, Analysis

      4.4
      Rating, 4.4 out of 5 stars
      Ā·
      10 reviews

      Intermediate Ā· Course Ā· 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Houston

      Value-Based Care: Population Health

      Skills you'll gain: Chronic Diseases, Community Health, Health Equity, Health Disparities, Public Health, Health Assessment, Public Health and Disease Prevention, Care Management, Health Systems, Geriatrics, Health Care, Health Policy, Behavioral Health, Preventative Care, Demography

      4.7
      Rating, 4.7 out of 5 stars
      Ā·
      57 reviews

      Beginner Ā· Course Ā· 1 - 4 Weeks

    • S

      Samsung

      Samsung Customer Care Essentials

      Skills you'll gain: Technical Support, Hardware Troubleshooting, Customer Service, Insurance and Warranty Claims Processing, Problem Solving, Company, Product, and Service Knowledge, Android (Operating System), Customer Communications Management, Product Knowledge, Active Listening, Communication

      4.8
      Rating, 4.8 out of 5 stars
      Ā·
      6 reviews

      Beginner Ā· Course Ā· 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      Y

      Yunus Social Business Fund Bengaluru

      Value and Individual Decision Making

      Skills you'll gain: Finance, Financial Modeling, Financial Analysis, Corporate Finance, Business Valuation, Decision Making, Microsoft Excel, Entrepreneurial Finance, Investments, Economics, Policy, and Social Studies, Social Sciences

      Beginner Ā· Course Ā· 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Houston

      Value-Based Care: Capstone Project

      Skills you'll gain: Constructive Feedback, Active Listening, Portfolio Management, Team Oriented, Project Closure, Care Coordination, Communication, Program Evaluation, Healthcare Industry Knowledge, Quality Improvement, Organizational Change, Change Management

      4.8
      Rating, 4.8 out of 5 stars
      Ā·
      10 reviews

      Beginner Ā· Course Ā· 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      Y

      Yunus Social Business Fund Bengaluru

      Value and Business Decision Making

      Skills you'll gain: Cash Flows, Financial Analysis, Decision Making, Risk Analysis, Business Valuation, Strategic Decision-Making, Cost Benefit Analysis, Stakeholder Management, Finance, Business Ethics, Return On Investment, Corporate Sustainability, Economics, Policy, and Social Studies

      4.9
      Rating, 4.9 out of 5 stars
      Ā·
      9 reviews

      Beginner Ā· Course Ā· 1 - 3 Months

    • Status: Free Trial
      Free Trial
      C

      Coursera Instructor Network

      Maximizing the Generative AI Value

      Skills you'll gain: Generative AI, OpenAI, Return On Investment, Data Ethics, Artificial Intelligence, Business Solutions, Business Process Automation, Operational Efficiency, Automation, Innovation, Ideation, Business Strategies, Prompt Engineering, Performance Measurement, Process Improvement, Content Creation, Business Ethics, Product Design, Customer Support

      Intermediate Ā· Course Ā· 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      I

      IBM

      Generative AI for Customer Support

      Skills you'll gain: Prompt Engineering, Generative AI, ChatGPT, Standard Operating Procedure, Customer Support, OpenAI, Customer Service, Large Language Modeling, Personalized Service, Artificial Intelligence, Artificial Intelligence and Machine Learning (AI/ML), Customer experience improvement, Customer Insights, Workflow Management, Content Creation, Automation, IBM Cloud, Business Ethics, Natural Language Processing

      4.7
      Rating, 4.7 out of 5 stars
      Ā·
      8.4K reviews

      Intermediate Ā· Specialization Ā· 1 - 3 Months

    • U

      University of Illinois at Urbana-Champaign

      Value Chain Management Graduate Certificate

      Skills you'll gain: Data Storytelling, Management Accounting, Fund Accounting, Operations Management, Mergers & Acquisitions, Financial Statement Analysis, Marketing, Risk Management, Machine Learning Algorithms, Business Strategy, Financial Auditing, Revenue Recognition, Descriptive Statistics, Variance Analysis, Process Improvement, Generative AI, Financial Market, Strategic Decision-Making, Corporate Tax, Global Marketing

      Credit offered

      Graduate Certificate Ā· 6 - 12 Months

    • Status: Free Trial
      Free Trial
      C

      CVS Health

      CVS Health Retail Customer Service

      Skills you'll gain: Active Listening, De-escalation Techniques, Greeting Customers, Customer Service, Empathy, Cross Selling, Retail Sales, Call Center Experience, Transaction Processing, Verbal Communication Skills, Upselling, Retail Store Operations, Customer Complaint Resolution, Product Knowledge, Oral Comprehension, Cash Register Operation, Problem Solving, Conflict Management, Communication, Time Management

      4.7
      Rating, 4.7 out of 5 stars
      Ā·
      353 reviews

      Beginner Ā· Professional Certificate Ā· 3 - 6 Months

    1…111213…252

    In summary, here are 10 of our most popular customer value mapping courses

    • The IntelĀ® AI Value:Ā Intel
    • GenAI for Customer Insights:Ā Coursera Instructor Network
    • Capstone Value Creation through Innovation:Ā EIT Digital
    • Value-Based Care: Population Health:Ā University of Houston
    • Samsung Customer Care Essentials:Ā Samsung
    • Value and Individual Decision Making:Ā Yunus Social Business Fund Bengaluru
    • Value-Based Care: Capstone Project:Ā University of Houston
    • Value and Business Decision Making:Ā Yunus Social Business Fund Bengaluru
    • Maximizing the Generative AI Value:Ā Coursera Instructor Network
    • Generative AI for Customer Support:Ā IBM

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