
Skills you'll gain: Hardware Troubleshooting, Customer Service, Network Troubleshooting, Customer Relationship Building, Computer Security Incident Management, Incident Response, Professional Development, Continuous Improvement Process, Cybersecurity, Process Improvement, Performance Metric, Desktop Support, Operating Systems, Computer Hardware, Cyber Attacks, Customer experience improvement, Technical Support, Customer Complaint Resolution, Cyber Security Policies, Lifelong Learning
Beginner · Professional Certificate · 3 - 6 Months

Royal Holloway, University of London
Skills you'll gain: Computer Security Incident Management, Cyber Governance, Incident Management, Incident Response, Security Management, Cyber Security Strategy, Cyber Security Policies, Human Factors (Security), Security Awareness, Cybersecurity, ISO/IEC 27001, Cyber Risk, Security Strategy, Risk Management Framework, Human Factors
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Selenium (Software), Test Automation, Debugging, Scripting, Automation, Web Scraping, Software Testing, Web Development Tools, Test Case, Browser Compatibility, Test Data
Beginner · Course · 1 - 4 Weeks

University of California, Santa Cruz
Skills you'll gain: C and C++, C++ (Programming Language), Object Oriented Programming (OOP), C (Programming Language), Algorithms, Programming Principles, Data Structures, Software Design Patterns, Secure Coding, Scaled Agile Framework
Intermediate · Course · 1 - 3 Months

University of Michigan
Skills you'll gain: Machine Learning Methods, Machine Learning Software, Machine Learning, Machine Learning Algorithms, Artificial Intelligence and Machine Learning (AI/ML), Image Analysis, Deep Learning, Computer Vision, Artificial Intelligence, Generative AI, Statistical Machine Learning, Reinforcement Learning, Artificial Neural Networks, Automation, Algorithms
Intermediate · Course · 1 - 4 Weeks

UiPath
Skills you'll gain: User Interface (UI), UI Components, Test Automation, Human Computer Interaction, Automation, User Interface (UI) Design, Robotic Process Automation, Excel Macros, Business Process Automation, Desktop Support
Beginner · Course · 1 - 3 Months

Skills you'll gain: IT Service Management, Information Technology Infrastructure Library, Change Control, IT Management, Information Technology Architecture, Service Management, Security Management, Enterprise Architecture, Risk Management Framework, IT Infrastructure, IT Security Architecture, Capacity Management, Problem Management, Release Management, Incident Management
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Generative AI Agents, Business Process Automation, Make.com, Automation, Microsoft Power Automate/Flow, Generative AI, LangChain, LLM Application, Tool Calling, No-Code Development, Prompt Engineering, Slack (Software), Cloud Computing, Workflow Management, Artificial Intelligence and Machine Learning (AI/ML), Scalability, Responsible AI, Artificial Intelligence, Application Programming Interface (API), Google Sheets
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Requirements Analysis, Generative AI, Prompt Engineering, User Requirements Documents, Software Design Documents, Process Optimization, Requirements Elicitation, Workflow Management, User Story, Operational Efficiency, Prioritization, LLM Application, Strategic Prioritization, Customer Insights, Language Interpretation, Translation, and Studies
Beginner · Course · 1 - 4 Weeks
Duke University
Skills you'll gain: Responsible AI, Large Language Modeling, Data Ethics, Decision Tree Learning, Regression Analysis, Generative AI, Artificial Intelligence, Predictive Modeling, Statistical Modeling, Python Programming, Artificial Intelligence and Machine Learning (AI/ML), Machine Learning, Applied Machine Learning, Image Analysis, Machine Learning Methods, Deep Learning, Visualization (Computer Graphics), Plot (Graphics), Artificial Neural Networks, Algorithms
Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: C# (Programming Language), Software Architecture, .NET Framework, Object Oriented Design, Distributed Computing, Scalability, Object Oriented Programming (OOP), Software Design, Microservices, Debugging, MongoDB, Data Access, Model View Controller, Performance Tuning, Computer Programming, Maintainability, NoSQL
Intermediate · Course · 1 - 4 Weeks

Rice University
Skills you'll gain: Economics, Supply And Demand, Market Dynamics, Tax, Market Analysis, International Relations, Operating Cost, Policy Analysis, Consumer Behaviour, Decision Making
Beginner · Course · 1 - 3 Months