Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Coursera
Skills you'll gain: Sales Territory Management, Enterprise Sales, Cold Calling, Lead Generation, Selling Techniques, Sales Training, B2B Sales, Sales Management, Sales, AI Personalization, Responsible AI, Sales Prospecting, Sales Enablement, Consultative Selling, Generative AI Agents, Sales Pipelines, Customer Relationship Management, Business Process, Business Strategy, Customer Engagement
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Cloud Computing Architecture, Google Cloud Platform, Cloud Security, Cloud Computing, Digital Transformation, Application Programming Interface (API), Model Deployment, Public Cloud, Data Pipelines, Cloud Infrastructure, Artificial Intelligence and Machine Learning (AI/ML), Data Management, Virtualization and Virtual Machines, Microservices, Containerization, Machine Learning
Beginner · Course · 1 - 3 Months

Skills you'll gain: Data Architecture, Microsoft Azure, Data Lakes, Enterprise Architecture, Data Warehousing, Data Integration, Virtualization, Cloud Storage, Data Transformation, Data Governance, Real Time Data, Scalability
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Data Visualization, Data Presentation, Responsible AI, Data Storytelling, Prompt Engineering, Data Analysis, AI Enablement, Oral Expression
Beginner · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Data Infrastructure, Model Deployment, Data Processing, Data Pipelines, Distributed Computing
Intermediate · Course · 1 - 3 Months
University of Michigan
Skills you'll gain: Mathematical Modeling, Systems Thinking, Strategic Decision-Making, Innovation, Social Sciences, Strategic Thinking, Decision Making, Complex Problem Solving, Critical Thinking, Network Analysis, Economics, Probability, Market Dynamics
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Data Ethics, Responsible AI, AI Security, Business Ethics, Artificial Intelligence, Information Privacy, Ethical Standards And Conduct, Regulatory Requirements, Emerging Technologies, Strategic Leadership, Accountability, Diversity and Inclusion, Stakeholder Engagement
Beginner · Course · 1 - 4 Weeks

AI CERTs
Skills you'll gain: Prompt Engineering, Prompt Engineering Tools, Prompt Patterns, Responsible AI, OpenAI, LLM Application, Generative AI, LangChain, Generative AI Agents, ChatGPT, Vibe coding, Natural Language Processing, Artificial Intelligence, AI Personalization, Debugging, Ideation, Productivity, Code Review, Computer Programming Tools, Ethical Standards And Conduct
Beginner · Course · 1 - 3 Months

Skills you'll gain: Infrastructure as Code (IaC), Terraform, Cloud-Native Computing, Serverless Computing, Kubernetes, DevOps, Cloud Deployment, CI/CD, Scalability, Microservices, Application Deployment, Prometheus (Software), System Monitoring, Distributed Computing, Docker (Software), Grafana, GitHub
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Extract, Transform, Load, Star Schema, Microsoft Power Platform, Data Analysis Expressions (DAX), Data Storytelling, Microsoft Power Automate/Flow, Dashboard, Microsoft Excel, Excel Formulas, Power BI, Data-Driven Decision-Making, Microsoft Copilot, Data Presentation, No-Code Development, Data Transformation, Data Literacy, Data Modeling, Data Visualization, Data Analysis, Business Intelligence
Beginner · Specialization · 3 - 6 Months

Packt
Skills you'll gain: Test Driven Development (TDD), C and C++, C++ (Programming Language), Debugging, C (Programming Language), Object Oriented Programming (OOP), System Programming, Functional Design, Secure Coding, Software Architecture, Performance Tuning, Network Troubleshooting
Beginner · Course · 1 - 3 Months

Skills you'll gain: Load Balancing, Cloud Infrastructure, Google Cloud Platform, Managed Services, Cloud Computing, Cloud Services, Infrastructure as Code (IaC), Cloud Deployment, Virtual Machines, IT Automation, Scalability, Application Programming Interface (API), General Networking, Network Security
Intermediate · Course · 1 - 3 Months