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Service Design Courses

Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.


Popular Service Design Courses and Certifications


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    Coursera

    Analyze and Act on Audience Insights

    Skills you'll gain: Surveys, Survey Creation, Customer Insights, Data Import/Export, Data Presentation, Market Research, Marketing Analytics, Customer Analysis, Marketing Strategies, Target Audience, Presentations, Data Analysis, Microsoft Excel, Pivot Tables And Charts, Data-Driven Decision-Making, Data Storytelling, Strategic Marketing, Data Capture, Data Collection

    Beginner · Course · 1 - 4 Weeks

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    Packt

    The Complete Guide to ASP.NET Core MVC (.NET 6)

    Skills you'll gain: Payment Systems, Debugging

    Intermediate · Course · 3 - 6 Months

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    Coursera

    Evaluate and Deploy Jira Workflow Schemes

    Skills you'll gain: Workflow Management, Jira (Software), Process Design, Business Workflow Analysis, Process Mapping, Scalability, Compliance Management, Auditing, User Experience, Stakeholder Management

    Beginner · Course · 1 - 4 Weeks

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    EDUCBA

    Master AWS Architect Skills: Build, Secure & Scale Systems

    Skills you'll gain: AWS Identity and Access Management (IAM), Amazon S3, Relational Databases, Amazon Elastic Compute Cloud, MySQL, Database Management, Serverless Computing, Amazon Web Services, AWS CloudFormation, Cloud Engineering, Identity and Access Management, Scalability, Cloud Computing Architecture, User Accounts, Cloud Storage, Cloud Computing, Cloud Deployment, Data Storage Technologies, Data Storage, Infrastructure as Code (IaC)

    Beginner · Course · 1 - 3 Months

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    University of Toronto

    Introduction to Self-Driving Cars

    Skills you'll gain: Control Systems, Robotics, Embedded Software, Automation, Software Architecture, Simulations, Safety Assurance, Hardware Architecture, Systems Architecture, Computer Vision, Mathematical Modeling, Safety Standards, Global Positioning Systems

    4.7
    Rating, 4.7 out of 5 stars
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    2.9K reviews

    Advanced · Course · 1 - 3 Months

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    Yonsei University

    IoT (Internet of Things) Wireless & Cloud Computing Emerging Technologies

    Skills you'll gain: Cloud Computing Architecture, Wireless Networks, Cloud Computing, Internet Of Things, Local Area Networks, Emerging Technologies, Network Architecture, Telecommunications, Amazon Web Services, General Networking, Infrastructure As A Service (IaaS), Hardware Architecture, Network Protocols, Amazon Elastic Compute Cloud

    4.7
    Rating, 4.7 out of 5 stars
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    1.3K reviews

    Beginner · Course · 1 - 3 Months

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    Coursera

    Jira: Create, Track, and Workflow Issues

    Skills you'll gain: Jira (Software), Issue Tracking, User Story, Dashboard, Workflow Management, Scrum (Software Development), Work Breakdown Structure, Kanban Principles, Sprint Planning, Technical Documentation, Prioritization, Query Languages, Process Management, Collaborative Software, Technical Communication, Stakeholder Communications, Team Oriented

    Beginner · Course · 1 - 4 Weeks

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    Microsoft

    Crafting User-First Product Experiences in the AI Era

    Skills you'll gain: Competitive Analysis, Market Research, User Story, User Interface (UI), Competitive Intelligence, Usability, Persona Development, Microsoft Copilot, Product Development, Market Analysis, Product Management, Product Lifecycle Management, Design Thinking, Product Roadmaps, User Interface (UI) Design, Market Opportunities, Regulation and Legal Compliance, Data Ethics, Responsible AI, Data Governance

    4.6
    Rating, 4.6 out of 5 stars
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    328 reviews

    Beginner · Specialization · 3 - 6 Months

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    Coursera

    Clinic Operations: KPIs and Inventory

    Skills you'll gain: Inventory Control, Key Performance Indicators (KPIs), Inventory Management System, Performance Metric, Supply Management, Performance Measurement, Health Administration, Operational Performance Management, Health Care Administration, Operational Efficiency, Organizational Structure

    Beginner · Course · 1 - 4 Weeks

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    Coursera

    Cloud-Based Testing Platforms Getting Started

    Skills you'll gain: Test Tools, Browser Compatibility, Software Testing, Test Automation, Continuous Integration, Cloud Applications, CI/CD, Regression Testing, Mobile Development Tools, Cloud Platforms, Verification And Validation, Quality Assurance, UI Components, User Interface (UI), Automation, Scalability

    Beginner · Course · 1 - 4 Weeks

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    Google Cloud

    Introduction to GKE Networking

    Skills you'll gain: Virtual Networking, Kubernetes, Cloud Computing Architecture, Network Architecture, Google Cloud Platform, Network Planning And Design, Network Troubleshooting, Cloud Infrastructure, Scalability, TCP/IP

    Intermediate · Course · 1 - 4 Weeks

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    Google Cloud

    Organizational Change and Culture for Adopting Google Cloud

    Skills you'll gain: Business Transformation, Innovation, Site Reliability Engineering, Digital Transformation, Google Cloud Platform, Google Workspace, Technology Strategies, Cloud Solutions, Data Strategy, Cloud Infrastructure, Safety Culture, Continuous Improvement Process, Organizational Change, Change Management, Cloud Computing, Cloud Applications, Continuous Delivery, Culture Transformation, People Management, Management Training And Development

    4.7
    Rating, 4.7 out of 5 stars
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    3.8K reviews

    Beginner · Specialization · 3 - 6 Months

Searches related to service design

tibco bw: design & validate web services
effective service innovation by design in hotel management
innovation publique et pensée design, l'innovation sociale au service des territoires
服務模式的體驗、設計與創新:從痛點到賣點 (experience, design, and innovation of service models: from pain points to selling points)
1…114115116…736

In summary, here are 10 of our most popular service design courses

  • Analyze and Act on Audience Insights: Coursera
  • The Complete Guide to ASP.NET Core MVC (.NET 6): Packt
  • Evaluate and Deploy Jira Workflow Schemes: Coursera
  • Master AWS Architect Skills: Build, Secure & Scale Systems: EDUCBA
  • Introduction to Self-Driving Cars: University of Toronto
  • IoT (Internet of Things) Wireless & Cloud Computing Emerging Technologies: Yonsei University
  • Jira: Create, Track, and Workflow Issues: Coursera
  • Crafting User-First Product Experiences in the AI Era: Microsoft
  • Clinic Operations: KPIs and Inventory: Coursera
  • Cloud-Based Testing Platforms Getting Started: Coursera

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