Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Coursera
Skills you'll gain: Surveys, Survey Creation, Customer Insights, Data Import/Export, Data Presentation, Market Research, Marketing Analytics, Customer Analysis, Marketing Strategies, Target Audience, Presentations, Data Analysis, Microsoft Excel, Pivot Tables And Charts, Data-Driven Decision-Making, Data Storytelling, Strategic Marketing, Data Capture, Data Collection
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Payment Systems, Debugging
Intermediate · Course · 3 - 6 Months

Skills you'll gain: Workflow Management, Jira (Software), Process Design, Business Workflow Analysis, Process Mapping, Scalability, Compliance Management, Auditing, User Experience, Stakeholder Management
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: AWS Identity and Access Management (IAM), Amazon S3, Relational Databases, Amazon Elastic Compute Cloud, MySQL, Database Management, Serverless Computing, Amazon Web Services, AWS CloudFormation, Cloud Engineering, Identity and Access Management, Scalability, Cloud Computing Architecture, User Accounts, Cloud Storage, Cloud Computing, Cloud Deployment, Data Storage Technologies, Data Storage, Infrastructure as Code (IaC)
Beginner · Course · 1 - 3 Months

University of Toronto
Skills you'll gain: Control Systems, Robotics, Embedded Software, Automation, Software Architecture, Simulations, Safety Assurance, Hardware Architecture, Systems Architecture, Computer Vision, Mathematical Modeling, Safety Standards, Global Positioning Systems
Advanced · Course · 1 - 3 Months

Skills you'll gain: Cloud Computing Architecture, Wireless Networks, Cloud Computing, Internet Of Things, Local Area Networks, Emerging Technologies, Network Architecture, Telecommunications, Amazon Web Services, General Networking, Infrastructure As A Service (IaaS), Hardware Architecture, Network Protocols, Amazon Elastic Compute Cloud
Beginner · Course · 1 - 3 Months

Skills you'll gain: Jira (Software), Issue Tracking, User Story, Dashboard, Workflow Management, Scrum (Software Development), Work Breakdown Structure, Kanban Principles, Sprint Planning, Technical Documentation, Prioritization, Query Languages, Process Management, Collaborative Software, Technical Communication, Stakeholder Communications, Team Oriented
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Competitive Analysis, Market Research, User Story, User Interface (UI), Competitive Intelligence, Usability, Persona Development, Microsoft Copilot, Product Development, Market Analysis, Product Management, Product Lifecycle Management, Design Thinking, Product Roadmaps, User Interface (UI) Design, Market Opportunities, Regulation and Legal Compliance, Data Ethics, Responsible AI, Data Governance
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Inventory Control, Key Performance Indicators (KPIs), Inventory Management System, Performance Metric, Supply Management, Performance Measurement, Health Administration, Operational Performance Management, Health Care Administration, Operational Efficiency, Organizational Structure
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Test Tools, Browser Compatibility, Software Testing, Test Automation, Continuous Integration, Cloud Applications, CI/CD, Regression Testing, Mobile Development Tools, Cloud Platforms, Verification And Validation, Quality Assurance, UI Components, User Interface (UI), Automation, Scalability
Beginner · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Virtual Networking, Kubernetes, Cloud Computing Architecture, Network Architecture, Google Cloud Platform, Network Planning And Design, Network Troubleshooting, Cloud Infrastructure, Scalability, TCP/IP
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Business Transformation, Innovation, Site Reliability Engineering, Digital Transformation, Google Cloud Platform, Google Workspace, Technology Strategies, Cloud Solutions, Data Strategy, Cloud Infrastructure, Safety Culture, Continuous Improvement Process, Organizational Change, Change Management, Cloud Computing, Cloud Applications, Continuous Delivery, Culture Transformation, People Management, Management Training And Development
Beginner · Specialization · 3 - 6 Months