
Knowledge Accelerators
Skills you'll gain: Customer Service, Problem Solving, Customer Support, Greeting Customers, Help Desk Support, Customer and Client Support, Critical Thinking and Problem Solving, Technical Support and Services, Customer Relationship Management, Interpersonal Communications, Communication, Customer Complaint Resolution, Empathy, Customer Engagement, Customer experience improvement, Process Management
Beginner · Course · 1 - 3 Months

Skills you'll gain: Package and Software Management, Linux Administration, Command-Line Interface, Unix Commands, Linux, Operating System Administration, Linux Commands, Systems Administration, User Accounts, Shell Script, Remote Access Systems, Network Security, Network Administration, General Networking, File Management, System Configuration, Software Installation, File Systems, Data Storage Technologies, Virtual Machines
Mixed · Course · 1 - 3 Months

Skills you'll gain: Prompt Engineering, Generative AI Agents, Responsible AI, Generative AI, Data Ethics, No-Code Development, ChatGPT, Workflow Management, Email Automation, Process Design, Business Process Automation, Customer Analysis, Prompt Patterns, Customer Data Management, Customer and Client Support, Customer Relationship Management (CRM) Software, Emotional Intelligence, Customer Success Management, OpenAI, Salesforce
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: ASP.NET, Application Deployment, Microsoft Azure, Multi-Tenant Cloud Environments, Cloud Applications, Full-Stack Web Development, User Interface (UI) Design, PostgreSQL, Web Applications, Database Development, Data Migration, Development Environment, Authentications
Intermediate · Course · 1 - 3 Months
École Polytechnique Fédérale de Lausanne
Skills you'll gain: Scala Programming, Programming Principles, Object Oriented Programming (OOP), Functional Design, Software Design Patterns, Computer Programming, Data Structures, Integrated Development Environments, Javascript, Algorithms, Computational Thinking
Intermediate · Course · 1 - 3 Months

Universidad de Chile
Skills you'll gain: Brand Management, Consumer Behaviour, Strategic Marketing, Marketing, Marketing Strategies, Marketing Strategy and Techniques, Customer experience strategy (CX), Customer Relationship Management, Customer Insights, Value Propositions, Market Dynamics
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Maintainability
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Version Control, GitHub, User Accounts, Role-Based Access Control (RBAC), Git (Version Control System), .NET Framework, Identity and Access Management, Database Management, Object-Relational Mapping, Authorization (Computing), Microsoft Windows, Database Application, Microsoft Development Tools, Application Design, Application Development, C# (Programming Language), Software Design, Authentications, User Interface (UI)
Intermediate · Course · 1 - 4 Weeks

Duke University
Skills you'll gain: MLOps (Machine Learning Operations), Pandas (Python Package), AWS SageMaker, NumPy, Microsoft Azure, Application Deployment, Responsible AI, Data Manipulation, Exploratory Data Analysis, Containerization, Data Pipelines, CI/CD, DevOps, Cloud Computing, Python Programming, Machine Learning, GitHub, Big Data, Data Management, Data Analysis
Advanced · Specialization · 3 - 6 Months

Skills you'll gain: Anomaly Detection, Deep Learning, Telecommunications, Artificial Intelligence and Machine Learning (AI/ML), Tensorflow, Network Planning And Design, Network Performance Management, Real Time Data, Emerging Technologies, Artificial Intelligence, Generative AI Agents, Generative AI, Wireless Networks, Network Architecture, Computer Networking, Responsible AI, Digital Communications, Network Protocols, System Design and Implementation, Communication
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Technical Sales, Sales, Sales Pipelines, Sales Strategy, Sales Process, AI Personalization, Customer Relationship Management (CRM) Software, Meeting Facilitation, Marketing Automation, Discussion Facilitation, Customer Analysis, Virtual Teams, Stakeholder Analysis, Influencing, Consultative Approaches, Account Strategy, Customer Relationship Management, Performance Analysis, Continuous Improvement Process, Customer Success Management
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Email Marketing, Paid media, Target Audience, Data Storytelling, Social Media Marketing, Social Media Strategy, Content Creation, Search Engine Optimization, Marketing Budgets, Order Fulfillment, Media Planning, Search Engine Marketing, Google Ads, Social Media Management, Customer Retention, Customer Relationship Management, E-Commerce, Customer Engagement, Marketing, Campaign Management
Beginner · Professional Certificate · 3 - 6 Months