• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Customer Service Skills

Results for "customer service skills"


  • Status: New
    New
    Status: Free Trial
    Free Trial
    C

    Coursera

    Document and Evaluate LLM Prompting Success

    Skills you'll gain: Prompt Engineering, Prompt Patterns, MLOps (Machine Learning Operations), Technical Documentation, Performance Tuning, Large Language Modeling, Technical Writing, Configuration Management, Performance Testing, Data Maintenance, Benchmarking, Requirements Analysis

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    C

    Coursera

    Brand Logos for Digital Impact

    Skills you'll gain: Branding, Marketing Design, Style Guides, Digital Marketing, Operational Excellence, Marketing Materials, Graphic Design

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    C

    Coursera

    Stream & Optimize Real-Time Data Flows

    Skills you'll gain: Apache Kafka, Multi-Tenant Cloud Environments, Data Pipelines, Real Time Data, Operational Data Store, Payment Card Industry (PCI) Data Security Standards, Data Governance, Scalability, Performance Tuning, Capacity Management, Compliance Management, Data Architecture, Application Performance Management, Governance, Apache, Cloud Storage, System Monitoring, Computer Architecture

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    E

    EDUCBA

    Analyze & Design Electrical Load Plans with AutoCAD

    Skills you'll gain: Electrical Equipment, Electrical Systems, Architectural Drawing, Electrical Wiring, Electrical Power, AutoCAD, Blueprint Reading, Basic Electrical Systems, Engineering Calculations, Estimation

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    C

    Coursera

    Deep Learning Engineering

    Skills you'll gain: Model Deployment, PyTorch (Machine Learning Library), Vision Transformer (ViT), Model Evaluation, Transfer Learning, MLOps (Machine Learning Operations), Natural Language Processing, Debugging, Containerization, Kubernetes, Docker (Software), Distributed Computing, Performance Tuning, Tensorflow, Deep Learning, Cloud Computing, Data Pipelines, Computer Vision, Artificial Neural Networks, Performance Analysis

    Advanced · Specialization · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    C

    Coursera

    Optimize Ads with Google Ads & Quality Scores

    Skills you'll gain: Google Ads, Advertising Campaigns, Pay Per Click Advertising, Campaign Management, Bidding, Online Advertising, Keyword Research, Copywriting, Performance marketing, Search Engine Marketing, Digital Advertising, Performance Analysis, Quality Assessment, Quality Improvement

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Michigan

    Good with Words: Speaking and Presenting

    Skills you'll gain: Tactfulness, Public Speaking, Storytelling, Verbal Communication Skills, Persuasive Communication, Non-Verbal Communication, Communication, Cognitive flexibility, Presentations, Ingenuity, Interpersonal Communications, Communication Strategies, Empathy, Social Skills, Composure, Professionalism, Active Listening, Optimism, Driving engagement, Creativity

    4.6
    Rating, 4.6 out of 5 stars
    ·
    363 reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: New
    New
    P

    Packt

    4 AI Agentic Design Patterns – Workflows with Ollama

    Skills you'll gain: AI Workflows, Agentic Workflows, Prompt Patterns, Tool Calling, OpenAI API, Artificial Intelligence, Software Design Patterns, Prompt Engineering, Development Environment, Python Programming

    Intermediate · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    E

    EDUCBA

    Analyze & Evaluate Related Party Transactions (IAS 24)

    Skills you'll gain: International Financial Reporting Standards, Financial Reporting, Intercompany Accounting, Regulation and Legal Compliance, Auditing, Financial Statement Analysis, Governance, Compliance Management, Specialized Accounting, Analysis, Financial Analysis, Stakeholder Analysis

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    L

    Logical Operations

    CCNA: Wireless Networking and IP Services

    Skills you'll gain: Dynamic Host Configuration Protocol (DHCP), TCP/IP, Wireless Networks, Network Administration, Local Area Networks, Network Infrastructure, General Networking, Network Protocols, Network Architecture, System Configuration, Computer Networking

    Mixed · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    R

    Rice University

    Engineering Project Management: Initiating and Planning

    Skills you'll gain: Communication Planning, Stakeholder Management, Organizational Structure, Project Documentation, Project Management, Project Management Life Cycle, Stakeholder Analysis, Project Scoping, Planning, Project Planning, Requirements Management, Financial Analysis, Business Analysis, Case Studies, Peer Review

    4.7
    Rating, 4.7 out of 5 stars
    ·
    3.5K reviews

    Beginner · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    C

    Coursera

    Interpret Analytics: Boost Engagement & Optimize Content

    Skills you'll gain: Content Performance Analysis, Web Analytics, Multimedia, Web Content, Drive Engagement, Content Marketing, Content Strategy, Content Development and Management, Analytics, Customer experience improvement, Search Engine Optimization, Performance Analysis, Data Analysis, Information Architecture, Process Improvement and Optimization, Data-Driven Decision-Making

    Beginner · Course · 1 - 4 Weeks

Searches related to customer service skills

customer service essentials: 20 skills for happy clients
communication skills for customer service
1…157158159…834

In summary, here are 10 of our most popular customer service skills courses

  • Document and Evaluate LLM Prompting Success: Coursera
  • Brand Logos for Digital Impact: Coursera
  • Stream & Optimize Real-Time Data Flows: Coursera
  • Analyze & Design Electrical Load Plans with AutoCAD: EDUCBA
  • Deep Learning Engineering: Coursera
  • Optimize Ads with Google Ads & Quality Scores: Coursera
  • Good with Words: Speaking and Presenting: University of Michigan
  • 4 AI Agentic Design Patterns – Workflows with Ollama: Packt
  • Analyze & Evaluate Related Party Transactions (IAS 24): EDUCBA
  • CCNA: Wireless Networking and IP Services: Logical Operations

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • English Speaking
  • Generative AI (GenAI)
  • Microsoft Excel
  • Microsoft Power BI
  • Project Management
  • Python

Certificates & Programs

  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM Data Analyst Certificate
  • IBM Data Science Certificate
  • Machine Learning Certificate
  • Microsoft Power BI Data Analyst Certificate
  • UI / UX Design Certificate

Industries & Careers

  • Business
  • Computer Science
  • Data Science
  • Education & Teaching
  • Engineering
  • Finance
  • Healthcare
  • Human Resources (HR)
  • Information Technology (IT)
  • Marketing

Career Resources

  • Career Aptitude Test
  • Examples of Strengths and Weaknesses for Job Interviews
  • High-Income Skills to Learn
  • How Does Cryptocurrency Work?
  • How to Highlight Duplicates in Google Sheets
  • How to Learn Artificial Intelligence
  • Popular Cybersecurity Certifications
  • Preparing for the PMP Certification
  • Signs You Will Get the Job After an Interview
  • What Is Artificial Intelligence?

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Share your Coursera learning story

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok