
Skills you'll gain: Microsoft Excel, Data Validation, Customer Data Management, Excel Formulas, Microsoft 365, Customer Relationship Management, Data Entry, Spreadsheet Software, Customer Service, Data Security, Data Management, Invoicing, User Accounts, Editing
Beginner · Guided Project · Less Than 2 Hours

University of Colorado System
Skills you'll gain: Grant Writing, Sample Size Determination, Biostatistics, Statistical Analysis, Data Analysis, Clinical Research, Statistical Methods, Science and Research, Statistical Hypothesis Testing, Data Collection
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Performance marketing, Google Ads, Media Buying, Content Performance Analysis, Advertising, Generative AI, Data Ethics, Campaign Management, Paid media, AI Personalization, Automation, Content Creation, Analytics
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: AI Personalization, Customer Engagement, Data-Driven Decision-Making, Customer Service, Customer experience improvement, Customer Relationship Management (CRM) Software, AI Enablement, Personalized Service, Customer Insights, Customer Retention, Business Analytics, ChatGPT, User Feedback, Analytics, Self Service Technologies, Artificial Intelligence, Generative AI, Predictive Analytics, Consumer Behaviour, Automation
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Remote Access Systems, Network Troubleshooting, Network Administration, Virtual Private Networks (VPN), Hardening, TCP/IP, Cybersecurity, Dynamic Host Configuration Protocol (DHCP), Human Factors (Security), Technical Support and Services, Encryption, Command-Line Interface, Authentications, Wireless Networks
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Service Level Agreement, Service Management, Performance Measurement, Customer Service, Supplier Performance Management, Cloud Services, Expectation Management, Cloud Storage, Key Performance Indicators (KPIs), Contract Negotiation, Performance Reporting, Case Studies, Negotiation, Communication
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Miro AI, Customer Engagement, Responsible AI, AI Product Strategy, No-Code Development, Customer experience improvement, Email Automation, Customer Service, Customer Analysis, Automation, Generative AI, Customer Data Management, Customer Communications Management, Customer Relationship Management (CRM) Software, Customer Support, Workflow Management, Artificial Intelligence, Customer and Client Support, Agentic systems, Ethical Standards And Conduct
Beginner · Course · 1 - 4 Weeks

Board Infinity
Skills you'll gain: API Design, Application Programming Interface (API), Postman API Platform, API Testing, Software Documentation, Software Design Documents, OAuth, CI/CD, .NET Framework, Web Services, Authentications
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Penetration Testing, Malware Protection, Cyber Threat Intelligence, Exploitation techniques, Cybersecurity, Intrusion Detection and Prevention, Vulnerability Assessments, Human Factors (Security), Network Analysis, Command-Line Interface
Mixed · Course · 1 - 4 Weeks

Amazon Web Services
Skills you'll gain: Database Management Systems, Data Migration, Databases, Amazon Web Services, Data Mapping, Database Design, Cloud Platforms, Cloud Applications
Mixed · Course · 1 - 4 Weeks

Edureka
Skills you'll gain: Predictive Modeling, Predictive Analytics, Statistical Methods, Data Analysis, Applied Machine Learning, Business Analytics, Statistical Analysis, Machine Learning, Scikit Learn (Machine Learning Library), Machine Learning Algorithms, Data Preprocessing, Big Data, Python Programming, Data Manipulation, Pandas (Python Package), Logistic Regression, NumPy
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Vulnerability Assessments, Distributed Denial-Of-Service (DDoS) Attacks, Vulnerability Scanning, Vulnerability Management, Cybersecurity, Malware Protection, Penetration Testing, Exploitation techniques, Threat Detection, Threat Management, Brute-force attacks, Network Security, Information Systems Security, Security Awareness, Network Protocols
Intermediate · Course · 1 - 3 Months