Skills you'll gain: Active Listening, Conflict Management, Social Skills, Interpersonal Communications, Mediation, Verbal Communication Skills, Communication, Cooperation, Collaboration, Planning

Skills you'll gain: Google Workspace, Gmail, Technical Support, Email Security, Help Desk Support, Technical Communication, Systems Administration, Debugging, Data Access, Cloud Storage, Event Monitoring, File Management

Skills you'll gain: Gmail, Google Workspace, Issue Tracking, Help Desk Support, System Support, Desktop Support, Technical Support, Email Security, Data Access, Event Monitoring

Skills you'll gain: Emergency Response, Professionalism, Diversity Equity and Inclusion Initiatives, De-escalation Techniques, Communication Strategies

Skills you'll gain: Crisis Management, Corporate Communications, Risk Management, Strategic Communication, Business Risk Management, Contingency Planning, Risk Analysis, Forecasting, Communication Strategies, Case Management, Leadership Studies

Skills you'll gain: User Feedback, Employee Surveys, Customer Insights, Customer experience improvement, Microsoft 365, Market Research, User Research, Target Audience, Key Performance Indicators (KPIs), Data Analysis Software, Marketing

Skills you'll gain: Employee Surveys, Analysis, User Feedback, Events and Conferences, Program Evaluation, Event Marketing, User Accounts