Customer Success courses can help you learn client relationship management, customer onboarding strategies, and effective communication techniques. You can build skills in analyzing customer feedback, creating success plans, and measuring customer satisfaction metrics. Many courses introduce tools like CRM software, customer journey mapping tools, and analytics platforms, showing how these resources support proactive engagement and retention strategies.

Skills you'll gain: Stakeholder Communications, Stakeholder Management, Business Analysis, Requirements Management, Stakeholder Engagement, Business Requirements, Change Requests, Solution Delivery, Systems Analysis, Business Process, Process Analysis, Business Strategies, Project Management, Communication Planning, Training and Development, Stakeholder Analysis, Strategic Planning, Problem Solving, Enterprise Architecture, Root Cause Analysis
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Model Evaluation, Supervised Learning, Unsupervised Learning, Data Preprocessing, Time Series Analysis and Forecasting, Applied Machine Learning, Machine Learning Algorithms, Feature Engineering, Dimensionality Reduction, Machine Learning, Predictive Modeling, Predictive Analytics, Scikit Learn (Machine Learning Library), Classification Algorithms, Forecasting, Decision Tree Learning, Anomaly Detection, Data Manipulation, Regression Analysis, Statistical Modeling
Intermediate · Course · 1 - 4 Weeks
University of Illinois Urbana-Champaign
Skills you'll gain: MarTech, Marketing, Product Promotion, Marketing Strategies, Marketing Channel, Digital Marketing, Digital Transformation, Consumer Behaviour, New Product Development, Customer Engagement, E-Commerce, Price Negotiation, Innovation, Empowerment
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Agentic Workflows, AI Workflows, Generative AI Agents, AI Orchestration, LLM Application, OpenAI, Agentic systems, AI Enablement, ChatGPT, Model Deployment, Generative AI, Artificial Intelligence, Decision Support Systems, Data Integration
Intermediate · Course · 1 - 3 Months

Johns Hopkins University
Skills you'll gain: AI Enablement, Model Evaluation, Performance Metric, Artificial Intelligence and Machine Learning (AI/ML), Strategic Leadership, Responsible AI, Machine Learning Algorithms, Data Quality, Model Deployment, Machine Learning, Algorithms, Classification Algorithms, Artificial Neural Networks, Decision Tree Learning, Random Forest Algorithm, Resource Utilization, System Requirements, Data Management
Intermediate · Course · 1 - 3 Months

Dubai College of Tourism
Skills you'll gain: Revenue Management, Hotel Operations, Market Intelligence, Competitive Analysis, Market Analysis, Key Performance Indicators (KPIs), Market Data, Benchmarking, Hospitality, Performance Analysis, Technology Strategies, Business Technologies, Data Analysis, Data-Driven Decision-Making, Strategic Thinking, Data Visualization
Intermediate · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Diversity and Inclusion, Innovation, Organizational Leadership, Industrial and Organizational Psychology, Business Leadership, Organizational Change, Creativity, Cultural Diversity, Human Capital, Leadership, Drive Engagement, Team Performance Management, Change Management, Business, Business Strategy, Decision Making, Neurology
Build toward a degree
Beginner · Course · 1 - 3 Months

Skills you'll gain: Oracle Cloud, Oracle Cloud Applications, Cloud Solutions, Supply Chain Management, Cloud Computing, Cloud Infrastructure, Enterprise Resource Planning, Cloud Platforms, Cloud Applications, Customer experience strategy (CX), Human Resources Software, Software As A Service, Virtual Machines, Cloud Security, Virtual Networking
Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Social Media, Social Media Strategy, Social Media Marketing, Social Media Campaigns, Social Media Content, Marketing Communications, Target Audience, Media Strategy, Digital Media Strategy, Brand Strategy, Brand Management, Strategic Communication, Marketing Planning, Paid media, Content Strategy, Customer Insights, Shared Media, Content Performance Analysis, Persuasive Communication, Content Creation
Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: Interactive Data Visualization, Business Intelligence, Data Presentation, Infographics, Data Visualization, Dashboard, Generative AI, Data Ethics, Responsible AI, Artificial Intelligence, Artificial Intelligence and Machine Learning (AI/ML), SQL, Data Analysis, Presentations, Natural Language Processing
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Communication Planning, Project Documentation, Document Management, Stakeholder Communications, Communication Strategies, Communication
Beginner · Course · 1 - 4 Weeks

Duke University
Skills you'll gain: Telehealth, Patient Education And Counseling, Medical Telemetry, Teamwork, Patient Communication, Collaboration, Health Technology, Vital Signs, Health Assessment, Clinical Assessment, Patient Preparation, Health Informatics, Patient Treatment, Health Care, Health Systems, Telecommunications, Patient Evaluation, Care Management, Health Care Procedure and Regulation, Communication
Beginner · Specialization · 1 - 4 Weeks