Skills you'll gain: User Experience Design, Design Thinking, Figma (Design Software), User Interface (UI) Design, User Flows, Prototyping, Web Design, User Accounts

Skills you'll gain: Cloud Security, Amazon Web Services, Encryption, AWS Identity and Access Management (IAM), Amazon S3, Data Security, Cryptography, Personally Identifiable Information

Skills you'll gain: Overcoming Objections, Active Listening, Customer experience improvement, Customer Complaint Resolution, Customer Retention, Customer Service, Verbal Communication Skills, Interviewing Skills, Assertiveness, Empathy, Conflict Management, Productivity, Emotional Intelligence, Problem Solving

Skills you'll gain: Data Ethics, Dashboard, Power BI, Business Intelligence, Interactive Data Visualization, Data Presentation, Data Visualization, Data Storytelling, Data Visualization Software, Data-Driven Decision-Making, Business Reporting, Data Analysis Expressions (DAX), Data Security, Key Performance Indicators (KPIs), Data Analysis, Performance Analysis

Skills you'll gain: Splunk, Data Modeling, Data Store, Dashboard, Pivot Tables And Charts, Interactive Data Visualization, Database Management, Data Mapping, Performance Tuning, Incident Management, Data Manipulation, Query Languages, Data Integration, Information Management, Event Monitoring, Geospatial Mapping, Big Data, Business Intelligence, Data Analysis, Business Analytics

Skills you'll gain: Customer Complaint Resolution, Non-Verbal Communication, Oral Expression, Verbal Communication Skills, Customer experience improvement, Customer Service, Customer Inquiries, Greeting Customers, Insurance and Warranty Claims Processing, Service Improvement, Interpersonal Communications, Company, Product, and Service Knowledge, Communication

Skills you'll gain: Customer Relationship Management, Customer Relationship Management (CRM) Software, Sales Process, Salesforce, Sales Pipelines, Sales, B2B Sales, Sales Support, Customer Data Management, Databases, Data Management, Data Cleansing, Business-To-Consumer

Skills you'll gain: Manufacturing Processes, Product Testing, Regulatory Compliance, Personal Care, Product Development, Laboratory Testing, Workforce Development, Packaging and Labeling, New Product Development, Quality Control, Entrepreneurship, Consumer Behaviour, Chemistry, Business

Skills you'll gain: Semiconductors, Laboratory Equipment, Failure Analysis, Laboratory Testing, Electronics, Quantitative Research

Skills you'll gain: Target Audience, Facebook, Customer Analysis, Social Media Marketing, Business Marketing, Social Media, Content Creation, Business Planning, Customer Engagement, Drive Engagement, Digital Marketing

Skills you'll gain: Marketing Effectiveness, Marketing Planning, Value Propositions, Marketing, Brand Awareness, Marketing Psychology, Product Planning, Marketing Strategies, Product Knowledge, Market Dynamics, Consumer Behaviour, Company, Product, and Service Knowledge, Customer experience strategy (CX)

Skills you'll gain: Generative AI Agents, Agentic systems, Development Environment, Artificial Intelligence, Prompt Engineering, Application Frameworks, Automation, Human Machine Interfaces, Application Development, Software Development Tools, Python Programming, System Configuration