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  • Customer Complaint Resolution

Results for "customer complaint resolution"


  • Status: New
    New
    Status: Free Trial
    Free Trial
    H

    Harvard Business Review

    Navigate Conflict and Deliver Feedback

    Skills you'll gain: Conflict Management, Constructive Feedback, Team Leadership, Team Building, Negotiation, Coaching, Trustworthiness, Performance Management, Relationship Building, Collaboration, Empathy, Active Listening, Communication

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    A

    AAPC

    The Billing and Collection Process

    Skills you'll gain: Denial Management, Medical Billing, Billing, Revenue Cycle Management, Accounts Receivable, Payment Processing and Collection, Health Insurance Portability And Accountability Act (HIPAA) Compliance, Regulatory Compliance

    4.5
    Rating, 4.5 out of 5 stars
    ·
    8 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of California, Irvine

    Cómo resolver problemas y tomar decisiones con eficacia

    Skills you'll gain: Critical Thinking, Problem Solving, Decision Making, Analytical Skills, Complex Problem Solving, Case Studies, Creative Problem-Solving, Root Cause Analysis, Business Risk Management, Dealing With Ambiguity

    4.7
    Rating, 4.7 out of 5 stars
    ·
    3.6K reviews

    Mixed · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    C

    Coursera

    Root Cause Analysis: Principles and Benefits

    Skills you'll gain: Root Cause Analysis, Operational Efficiency, Corrective and Preventive Action (CAPA), Continuous Improvement Process, Product Quality (QA/QC), Process Improvement, Operational Excellence, Proactivity, Complex Problem Solving

    4.5
    Rating, 4.5 out of 5 stars
    ·
    91 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    Universidad de Palermo

    Negociación y Resolución de Conflictos

    Skills you'll gain: Negotiation, Conflict Management, Relationship Building, Interpersonal Communications, Communication, Emotional Intelligence, Active Listening, Self-Awareness, Creative Problem-Solving

    4.7
    Rating, 4.7 out of 5 stars
    ·
    120 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    P

    Packt

    Cybersecurity Incident Response and Communication

    Skills you'll gain: Incident Response, Computer Security Incident Management, Incident Management, Cyber Threat Intelligence, Security Information and Event Management (SIEM), Threat Detection, Vulnerability Assessments, Cyber Threat Hunting, Event Monitoring, Technical Communication, Cyber Security Policies, Vulnerability Management, Continuous Monitoring, Threat Management, Security Controls, Communication Strategies, Root Cause Analysis

    4.5
    Rating, 4.5 out of 5 stars
    ·
    6 reviews

    Intermediate · Course · 1 - 4 Weeks

  • P

    Packt

    Process Improvement and Problem Solving

    Skills you'll gain: Process Optimization, Process Improvement, Brainstorming, Continuous Improvement Process, Business Process Improvement, Root Cause Analysis, Creative Problem-Solving, Innovation, Operational Efficiency, Knowledge Transfer, Collaboration, Technology Strategies, Data Management

    4.6
    Rating, 4.6 out of 5 stars
    ·
    21 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    E

    Erasmus University Rotterdam

    Reputation Crisis? Facebook meets Cambridge Analytica

    Skills you'll gain: Corporate Communications, Crisis Management, Business Ethics, Case Studies, Facebook, Stakeholder Management, Business Management, Social Sciences, Policy Analysis, Data Ethics, Leadership, Information Privacy

    4.5
    Rating, 4.5 out of 5 stars
    ·
    14 reviews

    Intermediate · Course · 1 - 3 Months

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In summary, here are 8 of our most popular customer complaint resolution courses

  • Navigate Conflict and Deliver Feedback: Harvard Business Review
  • The Billing and Collection Process: AAPC
  • Cómo resolver problemas y tomar decisiones con eficacia: University of California, Irvine
  • Root Cause Analysis: Principles and Benefits: Coursera
  • Negociación y Resolución de Conflictos: Universidad de Palermo
  • Cybersecurity Incident Response and Communication: Packt
  • Process Improvement and Problem Solving: Packt
  • Reputation Crisis? Facebook meets Cambridge Analytica: Erasmus University Rotterdam

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