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Results for "customer complaint resolution"


  • Status: New
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    Creo Incubator

    Leadership 101:Communication,Conflict resolution&Negotiation

    Skills you'll gain: Conflict Management, Active Listening, Creative Problem-Solving, Negotiation, Interpersonal Communications, Leadership, Communication Strategies, Stakeholder Management, Communication, Business Communication, Stakeholder Analysis, Team Leadership, Strategic Communication, Cultural Sensitivity, Stakeholder Communications, Collaboration, Business Leadership, Organizational Leadership, Leadership Development, Cross-Functional Team Leadership

    Beginner · Specialization · 1 - 3 Months

  • Status: New
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    Alex Genadinik

    Customer Service, Customer Support, Customer Experience

    Skills you'll gain: Active Listening, Customer experience improvement, Customer Retention, Empathy, Customer Service, Customer and Client Support, Surveys, Non-Verbal Communication, Market Research, Customer Support, Survey Creation, Customer experience strategy (CX), Brand Loyalty, Verbal Communication Skills, Customer Relationship Building, Customer Inquiries, Emotional Intelligence, Communication Strategies, Professional Development, Competitive Analysis

    Beginner · Specialization · 3 - 6 Months

  • Status: Free Trial
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    CVS Health

    CVS Health Call Center Customer Service

    Skills you'll gain: Active Listening, Call Center Experience, De-escalation Techniques, Greeting Customers, Growth Mindedness, Customer Service, Empathy, Interviewing Skills, Cross Selling, Data Entry, Customer Relationship Building, Upselling, Teamwork, Customer Complaint Resolution, Conflict Management, Retail Store Operations, Transaction Processing, Cash Register Operation, Communication, Time Management

    4.6
    Rating, 4.6 out of 5 stars
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    537 reviews

    Beginner · Professional Certificate · 3 - 6 Months

  • Status: New
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    EDUCBA

    Customer-Centric CRM Strategy and Management

    Skills you'll gain: Customer Relationship Management (CRM) Software, Customer Relationship Management, Customer experience strategy (CX), Customer Success Management, Customer Acquisition Management, Customer Analysis, Customer Data Management, Brand Loyalty, Customer Retention, Customer Engagement, Organizational Strategy, Marketing Automation, Case Studies, Value Propositions, Market Analysis, Portfolio Management, Analysis, Business Strategy, Competitive Analysis, Spatial Data Analysis

    4.6
    Rating, 4.6 out of 5 stars
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    46 reviews

    Beginner · Specialization · 1 - 3 Months

  • Status: New
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    Meta

    Community Moderation and Conflict Resolution

    Beginner · Course · 1 - 4 Weeks

  • Status: New
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    Arizona State University

    Professional Skills: Conflict Management and Negotiation

    Skills you'll gain: Conflict Management, Negotiation, De-escalation Techniques, Trustworthiness, Social Skills, Mediation, Collaboration, Follow Through, Interpersonal Communications, Leadership, Empathy, Composure, Professionalism, Emotional Intelligence, Creative Problem-Solving, Communication Strategies, Relationship Building, Verbal Communication Skills, Problem Solving, Personal Integrity

    Beginner · Specialization · 3 - 6 Months

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  • Status: Free Trial
    Free Trial
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    CVS Health

    Introduction to Customer Service

    Skills you'll gain: Active Listening, De-escalation Techniques, Customer Service, Empathy, Transaction Processing, Cash Register Operation, Customer Complaint Resolution, Retail Store Operations, Problem Solving, Time Management, Conflict Management, Root Cause Analysis, Non-Verbal Communication, Communication

    4.6
    Rating, 4.6 out of 5 stars
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    353 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
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    AI Business School

    AI for Customer care

    Skills you'll gain: Agentic Workflows, Prompt Engineering, AI Workflows, Generative AI Agents, Generative AI, Productivity, AI Personalization, Workflow Management, No-Code Development, Responsible AI, Risk Management, AI Orchestration, Large Language Modeling, AI Enablement, Self Service Technologies, ChatGPT, Training Programs, LLM Application, Artificial Intelligence, Innovation

    Beginner · Specialization · 1 - 3 Months

  • Status: New
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    Creo Incubator

    Conflict resolution for Leaders

    Skills you'll gain: Conflict Management, Creative Problem-Solving, Negotiation, Emotional Intelligence, Interpersonal Communications, Leadership, Influencing, Communication, Collaboration, Active Listening

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
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    ESSEC Business School

    Mediation and Conflict Resolution

    Skills you'll gain: Mediation, Conflict Management, Negotiation, Diplomacy, Labor Relations, Case Studies, Interactive Learning, Communication, Active Listening, International Relations

    4.7
    Rating, 4.7 out of 5 stars
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    836 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: New
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    Alex Genadinik

    Dealing With Angry Customers In Customer Service

    Skills you'll gain: Verbal Communication Skills, Customer Complaint Resolution, De-escalation Techniques, Customer Service, Communication, Customer Retention, Emotional Intelligence, Customer Relationship Building, Conflict Management, Empathy, Professionalism

    Mixed · Course · 1 - 4 Weeks

  • Status: New
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    Creo Incubator

    Soft skills for clinicians: Conflict resolution

    Skills you'll gain: Constructive Feedback, Emotional Intelligence, Conflict Management, Empathy & Emotional Intelligence, Stress Management, Resilience, Professionalism, Clinical Leadership, Empathy, Teamwork, Problem Solving, Self-Awareness, Collaboration, Interpersonal Communications, Active Listening, Communication

    Beginner · Course · 1 - 4 Weeks

1234…234

In summary, here are 10 of our most popular customer complaint resolution courses

  • Leadership 101:Communication,Conflict resolution&Negotiation: Creo Incubator
  • Customer Service, Customer Support, Customer Experience: Alex Genadinik
  • CVS Health Call Center Customer Service: CVS Health
  • Customer-Centric CRM Strategy and Management: EDUCBA
  • Community Moderation and Conflict Resolution: Meta
  • Professional Skills: Conflict Management and Negotiation: Arizona State University
  • Introduction to Customer Service: CVS Health
  • AI for Customer care: AI Business School
  • Conflict resolution for Leaders: Creo Incubator
  • Mediation and Conflict Resolution: ESSEC Business School

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