
Alex Genadinik
Skills you'll gain: Verbal Communication Skills, Customer Complaint Resolution, De-escalation Techniques, Customer Service, Communication, Customer Retention, Emotional Intelligence, Customer Relationship Building, Conflict Management, Empathy, Professionalism
Mixed · Course · 1 - 4 Weeks

Creo Incubator
Skills you'll gain: Conflict Management, Active Listening, Creative Problem-Solving, Negotiation, Interpersonal Communications, Leadership, Communication Strategies, Stakeholder Management, Communication, Business Communication, Stakeholder Analysis, Team Leadership, Strategic Communication, Cultural Sensitivity, Stakeholder Communications, Collaboration, Business Leadership, Organizational Leadership, Leadership Development, Cross-Functional Team Leadership
Beginner · Specialization · 1 - 3 Months

Beginner · Course · 1 - 4 Weeks

Arizona State University
Skills you'll gain: Conflict Management, Negotiation, De-escalation Techniques, Trustworthiness, Social Skills, Mediation, Collaboration, Follow Through, Interpersonal Communications, Leadership, Empathy, Composure, Professionalism, Emotional Intelligence, Creative Problem-Solving, Communication Strategies, Relationship Building, Verbal Communication Skills, Problem Solving, Personal Integrity
Beginner · Specialization · 3 - 6 Months

Alex Genadinik
Skills you'll gain: Active Listening, Customer experience improvement, Customer Retention, Empathy, Customer Service, Customer and Client Support, Surveys, Non-Verbal Communication, Market Research, Customer Support, Survey Creation, Customer experience strategy (CX), Brand Loyalty, Verbal Communication Skills, Customer Relationship Building, Customer Inquiries, Emotional Intelligence, Communication Strategies, Professional Development, Competitive Analysis
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Prompt Engineering, Miro AI, Generative AI Agents, Responsible AI, AI Product Strategy, Generative AI, No-Code Development, ChatGPT, Workflow Management, Email Automation, Customer Analysis, Prompt Patterns, Customer Data Management, Personalized Service, AI Enablement, Customer and Client Support, AI Workflows, Customer Relationship Management (CRM) Software, Emotional Intelligence, Customer Success Management
Beginner · Specialization · 1 - 3 Months

Creo Incubator
Skills you'll gain: Constructive Feedback, Emotional Intelligence, Conflict Management, Empathy & Emotional Intelligence, Stress Management, Resilience, Professionalism, Clinical Leadership, Empathy, Teamwork, Problem Solving, Self-Awareness, Collaboration, Interpersonal Communications, Active Listening, Communication
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Customer Relationship Management (CRM) Software, Customer Relationship Management, Customer experience strategy (CX), Customer Success Management, Customer Acquisition Management, Customer Analysis, Customer Data Management, Brand Loyalty, Customer Retention, Customer Engagement, Organizational Strategy, Marketing Automation, Case Studies, Value Propositions, Market Analysis, Portfolio Management, Analysis, Business Strategy, Competitive Analysis, Spatial Data Analysis
Beginner · Specialization · 1 - 3 Months

Alex Genadinik
Skills you'll gain: Customer Service, Customer Complaint Resolution, Customer Relationship Building, Trustworthiness, Tactfulness, Professionalism, Expectation Management, Verbal Communication Skills, Communication Strategies, Empathy, Business Communication, Honesty, Creative Problem-Solving
Mixed · Course · 1 - 4 Weeks

CVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Customer Service, Empathy, Transaction Processing, Cash Register Operation, Customer Complaint Resolution, Retail Store Operations, Problem Solving, Time Management, Conflict Management, Root Cause Analysis, Non-Verbal Communication, Communication
Beginner · Course · 1 - 4 Weeks

ESSEC Business School
Skills you'll gain: Mediation, Conflict Management, Negotiation, Diplomacy, Labor Relations, Case Studies, Interactive Learning, Communication, Active Listening, International Relations
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Billing & Invoicing, Accounts Payable, Accounting Software, Ledgers (Accounting), Reconciliation, Billing, Accounts Payable and Receivable, Payment Processing and Collection, Billing Systems, QuickBooks (Accounting Software), Accounts Receivable, Bookkeeping, Invoicing, General Ledger, Auditing, Record Keeping, Automation, Transaction Processing, Financial Accounting, Process Optimization
Beginner · Course · 1 - 3 Months