Results for "customer complaint resolution"
Status: NewStatus: Free TrialAlex Genadinik
Skills you'll gain: Verbal Communication Skills, Customer Complaint Resolution, De-escalation Techniques, Customer Service, Communication, Customer Retention, Emotional Intelligence, Empathy & Emotional Intelligence, Customer Relationship Building, Service Recovery, Communication Strategies, Customer Support, Customer experience improvement, Conflict Management, Empathy
Status: NewStatus: Free TrialAlex Genadinik
Skills you'll gain: Active Listening, Customer experience improvement, Customer Retention, Empathy, Customer Service, Customer and Client Support, Client Support, Surveys, Non-Verbal Communication, Market Research, Customer Support, Survey Creation, Brand Loyalty, Verbal Communication Skills, Customer Relationship Building, Customer Inquiries, Emotional Intelligence, Communication Strategies, Professional Development, Competitive Analysis
Status: NewStatus: Free TrialArizona State University
Skills you'll gain: Conflict Management, Negotiation, De-escalation Techniques, Trustworthiness, Social Skills, Collaboration, Follow Through, Interpersonal Communications, Leadership, Empathy, Composure, Professionalism, Cooperation, Emotional Intelligence, Behavior Management, Creative Problem-Solving, Communication Strategies, Verbal Communication Skills, Problem Solving, Personal Integrity
Status: NewStatus: Free TrialAlex Genadinik
Skills you'll gain: Customer Service, Customer Complaint Resolution, Customer Relationship Building, Trustworthiness, Service Recovery, Tactfulness, Professionalism, Overcoming Objections, Expectation Management, Rapport Building, Communication Strategies, Active Listening, Empathy, Business Communication, Honesty, Positivity
Status: NewStatus: Free TrialAlex Genadinik
Skills you'll gain: Surveys, Market Research, Survey Creation, User Feedback, Business Research, Customer Insights, User Research, Research Methodologies, Customer Service, Customer experience improvement, Client Support
Status: NewStatus: Free TrialSkills you'll gain: Discussion Facilitation, Conflict Management, Mediation, Diversity Awareness, Responsible AI, Cultural Diversity, Incident Management, Diversity Equity and Inclusion Initiatives, De-escalation Techniques, Behavior Management, Ethical Standards And Conduct, AI literacy, Crisis Intervention, Communication Strategies, Community Development, AI Integrations, Policy Development
What brings you to Coursera today?
Status: Free TrialSkills you'll gain: Customer Relationship Management (CRM) Software, Customer Relationship Management, Customer experience strategy (CX), Customer Success Management, Case Studies, Customer Acquisition Management, Customer Analysis, Brand Loyalty, Customer experience improvement, Customer Retention, Customer Relationship Building, Customer Data Management, Competitive Analysis, Customer Engagement, Organizational Strategy, Marketing Automation, Customer Insights, Operational Analysis, Value Propositions, Market Analysis
Status: NewStatus: Free TrialCoursera
Skills you'll gain: Issue Tracking, Problem Management, AI Enablement, Help Desk Support, End User Training and Support, Project Management Software, Self Service Technologies
Status: NewStatus: Free TrialHarvard Business Review
Skills you'll gain: Marketing Planning, Selling Techniques, Customer experience strategy (CX), Customer Engagement, Value Propositions, Strategic Marketing, Customer Analysis, Customer Relationship Building, Marketing Strategies, Target Market, Marketing Strategy and Techniques, Customer Insights, Customer experience improvement, Communication, Marketing, Target Audience, Team Building, Marketing Communications, Market Research, Customer Support
Status: NewStatus: Free TrialLearnQuest
Skills you'll gain: Sales Presentation, Regional Sales, Selling Techniques, Presentations, Sales Process, Influencing, Persuasive Communication, Intercultural Competence, Storytelling, Language Interpretation, Translation, and Studies, Behavioral Economics, Sales Pipelines, Collaborative Software, Collaboration, Customer Relationship Management (CRM) Software, Stakeholder Management, Strategic Communication, Cross-Functional Collaboration, Customer Engagement, AI literacy
Status: NewStatus: Free TrialArizona State University
Skills you'll gain: Trustworthiness, Conflict Management, De-escalation Techniques, Collaboration, Follow Through, Leadership, Cooperation, Creative Problem-Solving, Personal Integrity, Honesty, Accountability, Emotional Intelligence, Communication Strategies, Communication, Decision Making
Status: NewStatus: Free TrialSkills you'll gain: Balancing (Ledger/Billing), Billing & Invoicing, Accounts Payable, Accounting Software, Ledgers (Accounting), Reconciliation, Billing, Accounts Payable and Receivable, Payment Processing and Collection, Billing Systems, Accounting and Finance Software, Billing Inquiries, Accounting Records, Audit Working Papers, QuickBooks (Accounting Software), Accounts Receivable, Bookkeeping, Invoicing, Financial Accounting, Process Optimization
In summary, here are 10 of our most popular customer complaint resolution courses
- Dealing With Angry Customers In Customer Service:Â Alex Genadinik
- Customer Service, Customer Support, Customer Experience:Â Alex Genadinik
- Professional Skills: Conflict Management and Negotiation:Â Arizona State University
- Delivering Bad News To Customers During Customer Service:Â Alex Genadinik
- Using Surveys To Improve Your Customer Service:Â Alex Genadinik
- Community Moderation and Conflict Resolution:Â Meta
- Customer-Centric CRM Strategy and Management:Â EDUCBA
- Solve Common Issues:Â Coursera
- Succeed with Customers:Â Harvard Business Review
- Mastering Sales Negotiations and Closure:Â LearnQuest
