Results for "customer complaint resolution"
Status: NewStatus: Free TrialAlex Genadinik
Skills you'll gain: Verbal Communication Skills, Customer Complaint Resolution, De-escalation Techniques, Customer Service, Communication, Customer Retention, Emotional Intelligence, Customer Relationship Building, Conflict Management, Empathy, Professionalism
Status: NewStatus: Free TrialAlex Genadinik
Skills you'll gain: Active Listening, Customer experience improvement, Customer Retention, Empathy, Customer Service, Customer and Client Support, Surveys, Non-Verbal Communication, Market Research, Customer Support, Survey Creation, Customer experience strategy (CX), Brand Loyalty, Verbal Communication Skills, Customer Relationship Building, Customer Inquiries, Emotional Intelligence, Communication Strategies, Professional Development, Competitive Analysis
Status: NewStatus: Free TrialSkills you'll gain: Customer Relationship Management (CRM) Software, Customer Relationship Management, Customer experience strategy (CX), Customer Success Management, Customer Acquisition Management, Customer Analysis, Customer Data Management, Brand Loyalty, Customer Retention, Customer Engagement, Organizational Strategy, Marketing Automation, Case Studies, Value Propositions, Market Analysis, Portfolio Management, Analysis, Business Strategy, Competitive Analysis, Spatial Data Analysis
Status: NewStatus: Free TrialSkills you'll gain: Conflict Management, Active Listening, Creative Problem-Solving, Negotiation, Interpersonal Communications, Leadership, Communication Strategies, Stakeholder Management, Communication, Business Communication, Stakeholder Analysis, Team Leadership, Strategic Communication, Cultural Sensitivity, Stakeholder Communications, Collaboration, Business Leadership, Organizational Leadership, Leadership Development, Cross-Functional Team Leadership
Status: NewStatus: Free TrialArizona State University
Skills you'll gain: Conflict Management, Negotiation, De-escalation Techniques, Trustworthiness, Social Skills, Mediation, Collaboration, Follow Through, Interpersonal Communications, Leadership, Empathy, Composure, Professionalism, Emotional Intelligence, Creative Problem-Solving, Communication Strategies, Relationship Building, Verbal Communication Skills, Problem Solving, Personal Integrity
Status: NewStatus: Free Trial
What brings you to Coursera today?
Status: NewStatus: Free TrialAlex Genadinik
Skills you'll gain: Surveys, Market Research, Survey Creation, User Feedback, Business Research, Customer Insights, User Research, Research Methodologies, Customer Service, Customer experience improvement, Focus Group, Client Support
Status: NewStatus: Free TrialAlex Genadinik
Skills you'll gain: Customer Service, Customer Complaint Resolution, Customer Relationship Building, Trustworthiness, Tactfulness, Professionalism, Expectation Management, Verbal Communication Skills, Communication Strategies, Empathy, Business Communication, Honesty, Creative Problem-Solving
Status: NewStatus: Free TrialCreo Incubator
Skills you'll gain: Constructive Feedback, Emotional Intelligence, Conflict Management, Empathy & Emotional Intelligence, Stress Management, Resilience, Professionalism, Clinical Leadership, Empathy, Teamwork, Problem Solving, Self-Awareness, Collaboration, Interpersonal Communications, Active Listening, Communication
Status: NewStatus: Free TrialLearnQuest
Skills you'll gain: Selling Techniques, Sales Presentation, Influencing, Persuasive Communication, Intercultural Competence, Virtual Teams, Storytelling, Behavioral Economics, Business Research, Value Propositions, Active Listening, Market Research, Empathy & Emotional Intelligence, Sales Pipelines, Marketing Psychology, Collaboration, Customer Relationship Management (CRM) Software, Stakeholder Management, Strategic Communication, Cross-Functional Collaboration
Status: NewStatus: Free TrialSkills you'll gain: Billing & Invoicing, Accounts Payable, Accounting Software, Ledgers (Accounting), Reconciliation, Billing, Accounts Payable and Receivable, Payment Processing and Collection, Billing Systems, QuickBooks (Accounting Software), Accounts Receivable, Bookkeeping, Invoicing, General Ledger, Auditing, Record Keeping, Automation, Transaction Processing, Financial Accounting, Process Optimization
Status: PreviewStarweaver
Skills you'll gain: Loyalty Programs, Customer Relationship Management (CRM) Software, Customer Retention, Customer Success Management, Sales Management, Marketing Automation, Marketing Strategies, Business Development, Performance Management, Performance Measurement, Data-Driven Decision-Making
In summary, here are 10 of our most popular customer complaint resolution courses
- Dealing With Angry Customers In Customer Service: Alex Genadinik
- Customer Service, Customer Support, Customer Experience: Alex Genadinik
- Customer-Centric CRM Strategy and Management: EDUCBA
- Leadership 101:Communication,Conflict resolution&Negotiation: Creo Incubator
- Professional Skills: Conflict Management and Negotiation: Arizona State University
- Community Moderation and Conflict Resolution: Meta
- Using Surveys To Improve Your Customer Service: Alex Genadinik
- Delivering Bad News To Customers During Customer Service: Alex Genadinik
- Soft skills for clinicians: Conflict resolution: Creo Incubator
- Mastering Sales Negotiations and Closure: LearnQuest
