About this Specialization

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This specialization is intended for managers - from business, public administration, international organizations or NGOs - who want to go beyond intuition and acquire proven tools to help them achieve greater success in negotiation. You will learn the negotiation fundamental skills and tools thanks to the first Course. With the second course you we will enable you to develop better cross-cultural anticipation and flexibility when you face a negotiation - both key skills in an international environment. With the third course you will be able to choose and lead a mediation process. You’ll gain a deeper understanding of workplace and international conflict resolution. At the end of this specialization a capstone project will be the opportunity to apply your new knowledge and skills with practical cases.
Learner Career Outcomes
80%
Started a new career after completing this specialization.
25%
Got a pay increase or promotion.

Shareable Certificate

Earn a Certificate upon completion

100% online courses

Start instantly and learn at your own schedule.

Flexible Schedule

Set and maintain flexible deadlines.

Beginner Level

Approx. 5 months to complete

Suggested 2 hours/week

English

Subtitles: English, Arabic, German
Learner Career Outcomes
80%
Started a new career after completing this specialization.
25%
Got a pay increase or promotion.

Shareable Certificate

Earn a Certificate upon completion

100% online courses

Start instantly and learn at your own schedule.

Flexible Schedule

Set and maintain flexible deadlines.

Beginner Level

Approx. 5 months to complete

Suggested 2 hours/week

English

Subtitles: English, Arabic, German

There are 4 Courses in this Specialization

Course1

Course 1

Negotiation Fundamentals

4.7
stars
498 ratings
143 reviews
Course2

Course 2

International and Cross-Cultural Negotiation

4.7
stars
201 ratings
51 reviews
Course3

Course 3

Mediation and Conflict Resolution

4.7
stars
122 ratings
25 reviews
Course4

Course 4

Negotiation, Mediation, and Conflict Resolution - Capstone Project

4.9
stars
41 ratings
10 reviews

Offered by

ESSEC Business School logo

ESSEC Business School

Frequently Asked Questions

  • If you subscribed, you get a 7-day free trial during which you can cancel at no penalty. After that, we don’t give refunds, but you can cancel your subscription at any time. See our full refund policy.

  • Yes! To get started, click the course card that interests you and enroll. You can enroll and complete the course to earn a shareable certificate, or you can audit it to view the course materials for free. When you subscribe to a course that is part of a Specialization, you’re automatically subscribed to the full Specialization. Visit your learner dashboard to track your progress.

  • Yes, Coursera provides financial aid to learners who cannot afford the fee. Apply for it by clicking on the Financial Aid link beneath the "Enroll" button on the left. You'll be prompted to complete an application and will be notified if you are approved. You'll need to complete this step for each course in the Specialization, including the Capstone Project. Learn more.

  • When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. If you only want to read and view the course content, you can audit the course for free. If you cannot afford the fee, you can apply for financial aid.

  • This course is completely online, so there’s no need to show up to a classroom in person. You can access your lectures, readings and assignments anytime and anywhere via the web or your mobile device.

  • Time to completion can vary based on your schedule, but most learners are able to complete the Specialization in about 4-6 months.

  • No previous knowledge or experience in negotiation and mediation is required. This Specialization is designed for anyone interested in mastering strategies, acquiring tools, and getting professionals' golden rules for negotiations & mediations.

  • We recommend taking the courses in the order presented, as each subsequent course will build on material from previous courses.

  • Coursera courses and certificates don't carry university credit.

  • You will be able to analyze situation negotiations and to run a negotiation in international environment . You will know how to settle a conflict as a mediator.

More questions? Visit the Learner Help Center.