Negotiation, Mediation and Conflict Resolution Specialization

Become a Successful Negotiator & Conflict Manager. Master strategies, acquire tools, and get professionals' golden rules for negotiations & mediations

About This Specialization

This specialization is intended for managers - from business, public administration, international organizations or NGOs - who want to go beyond intuition and acquire proven tools to help them achieve greater success in negotiation. You will learn the negotiation fundamental skills and tools thanks to the first Course. With the second course you we will enable you to develop better cross-cultural anticipation and flexibility when you face a negotiation - both key skills in an international environment. With the third course you will be able to choose and lead a mediation process. You’ll gain a deeper understanding of workplace and international conflict resolution. At the end of this specialization a capstone project will be the opportunity to apply your new knowledge and skills with practical cases.

Created by:

4 courses

Follow the suggested order or choose your own.

Projects

Designed to help you practice and apply the skills you learn.

Certificates

Highlight your new skills on your resume or LinkedIn.

Projects Overview

Learners will be invited to sharpen their analytical skills thanks to concrete case studies.

They will also get the opportunity to practice their know-how through real, on-line, negotiations with their peers.

At the end of the Specialization, the Capstone project will help learners put everything together: how to analyze situation negotiations, how to run a business negotiation in a tense environment - and, if need be, how to settle such a conflict as a mediator.

Courses

Beginner Specialization.: No prior experience required.

COURSE 1
Negotiation Fundamentals
Commitment
4 weeks of study, about 1 hour/ week exept for week 3, about 3-4 hours.
Subtitles
English
About the Course
This course gives you access to negotiation practical tools and best practices gathered by Professor Aurélien Colson & his team from assignments in more than seventy countries and in a wide set of sectors, be they services, industry, high tech, o
You can choose to take this course only. Learn more.
COURSE 2
International and Cross-Cultural Negotiation
Commitment
4 weeks of study, about 1 hour/ week exept for week 4, about 3 hours.
Subtitles
English
About the Course
All of us are aware that cultural differences are significant and that they affect how we interact with others in business and in leisure activities. But what is culture exactly, and how does it impact on negotiation, in particular? This course w
You can choose to take this course only. Learn more.
COURSE 3
Mediation and Conflict Resolution
Commitment
1-2 hours/week
Subtitles
English, German
About the Course
Mediation is a crucial means to reaching peaceful and agreed solutions in today’s world – on an international, political, industrial, peace-keeping or social level. With the course you will be able to choose and lead a mediation process. You will gain
You can choose to take this course only. Learn more.
COURSE 4
Negotiation, Mediation, and Conflict Resolution - Capstone Project
Subtitles
English, German
About the Course
This course has been designed to help you apply knowledge, skills, and know-how you have developed in negotiation and in mediation, both as a result of your own practice and the follow up of the previous Courses of the ESSEC “Negotiation, Mediation, and
You can choose to take this course only. Learn more.

Creators

The Institute for Research and Education on Negotiation (“IRENE”, meaning peace in Greek), has been created by ESSEC in 1996 in order to gather researchers and practitioners interested in negotiation, mediation, stakeholders dialogue, and conflict resolution (academics, senior civil servants, elected representatives, managers and employees of businesses, trade unionists, social mediators).
For over a century, ESSEC has been developing a state-of-the-art educational program that gives the individual pride of place in its learning model, promoting the values of freedom, openness, innovation and responsibility. Preparing future managers to reconcile personal interests with collective responsibility, giving consideration to the common good in their decision-making, and weighing economic challenges against the social costs are some of the objectives ESSEC has set for itself. Its ultimate goal? To create a global world that has meaning for us all.