Skills you'll gain: Incident Response, Incident Management, Cybersecurity, Human Factors (Security), Security Awareness, Continuous Monitoring, Cyber Security Strategy, Cyber Governance, Computer Security Awareness Training, Culture Transformation, Threat Detection, Organizational Change, Employee Training, Employee Engagement, Communication Strategies

Skills you'll gain: Microsoft Power Automate/Flow, Microsoft Power Platform, Email Automation, Document Management, Microsoft 365, Collaborative Software, Billing & Invoicing, Intranet, Automation

Skills you'll gain: Design Thinking, Innovation, Problem Solving, Entrepreneurship, Brainstorming, Lean Methodologies, Team Oriented, Ideation, Business Research, Complex Problem Solving, Case Studies, Analysis, Customer Insights

Skills you'll gain: Power Apps Component Framework, UI Components, Business Process Automation, No-Code Development, Microsoft Power Platform, Automation, Application Development, Database Application, Microsoft 365, Data Integration

Skills you'll gain: Higher Education, Student-Centred Learning, Education and Training, Course Development, Entrepreneurship, Teaching, Sustainable Development, Curriculum Development, Training Programs, Student Engagement, Creative Problem-Solving, Business Development, Social Impact, Collaboration, Community Development, Innovation, Project Design, Program Evaluation

Skills you'll gain: Sustainable Development, Environmental Issue, Sustainable Business, Social Impact, Climate Change Mitigation, Systems Thinking, Consumer Behaviour, Sustainability Standards, Education and Training, Community Development, Economics, Environmental Policy, Critical Thinking

Skills you'll gain: Overcoming Objections, Active Listening, Customer experience improvement, Customer Complaint Resolution, Customer Retention, Customer Service, Verbal Communication Skills, Interviewing Skills, Assertiveness, Empathy, Conflict Management, Productivity, Emotional Intelligence, Problem Solving

Skills you'll gain: Marketing Analytics, Customer Analysis, Customer Retention, Predictive Analytics, Customer Insights, Data-Driven Decision-Making, Personalized Service, Marketing Strategies, Business Analytics, Customer Acquisition Management, Customer experience improvement, Loyalty Programs, Strategic Marketing, Marketing Strategy and Techniques

Skills you'll gain: Video Editing, Storyboarding, Storytelling, Video Production, Instagram, Content Creation, Cinematography, Media Production, TikTok, Driving engagement, Writing, Planning, Creativity

Skills you'll gain: Customer Service, Customer experience improvement, Customer Retention, Customer Relationship Management (CRM) Software, Facebook, Customer Insights, Goal Setting, Google Sheets, Social Media Campaigns, Marketing, Purchasing, Communication, Business

Skills you'll gain: Accounts Receivable, Account Management, Customer Analysis, Accounting, Accounting Records, Credit Risk, Financial Analysis, Financial Statements, Sales Presentation

Skills you'll gain: Data Modeling, Splunk, Pivot Tables And Charts, Data Management, Database Management, Query Languages, Data Integration, Performance Tuning, Data Science, Data Analysis, Big Data, Business Intelligence, Business Analytics, Geospatial Information and Technology, Statistics