Skills you'll gain: Knowledge of Apple Software, Mac OS, User Accounts, System Support, Desktop Support, Software Installation, System Configuration, Technical Support and Services, File Systems, General Networking, Knowledge of Apple Hardware, Data Storage, Data Management, Computer Networking, System Implementation, Data Security

Skills you'll gain: Google Sheets, Data-Driven Decision-Making, Data Analysis, Business Operations, Resource Allocation, Spreadsheet Software, Automation, Project Controls, Workflow Management, Data Management, Data Validation

Skills you'll gain: Technical Support, Technical Support and Services, Hardware Troubleshooting, Cloud Computing, Desktop Support, Cloud Services, Cybersecurity, System Support, End User Training and Support, Cloud Storage, Network Troubleshooting, Cloud Security, Computer Hardware, Customer Service, General Networking, Data Storage, Issue Tracking, Operating Systems

Skills you'll gain: Security Testing, System Support, Generative AI, Maintainability, Automation, Technical Support, Artificial Intelligence, Debugging, System Monitoring, Product Support, Software Engineering, Software Documentation, Information Management

Skills you'll gain: Project Management, Professional Development, Leadership, Cultural Diversity, Collaboration, Self-Awareness, Planning, Personal Development, Communication, Adaptability

Skills you'll gain: Active Listening, Empathy, Diversity and Inclusion, Interpersonal Communications, Professional Development, Emotional Intelligence, Cultural Diversity, Communication, Communication Strategies, Self-Awareness, Relationship Building

Skills you'll gain: Apple iOS, Desktop Support, Mac OS, Mobile Security, Mobile Development Tools, System Support, Hardware Troubleshooting, General Networking, System Configuration, Network Administration, Network Troubleshooting, Information Privacy, Test Tools, Cloud Storage, Wireless Networks, Encryption, User Accounts

Skills you'll gain: Professional Networking, Interviewing Skills, Technical Support, Technical Support and Services, Professional Development, Desktop Support, System Support, Help Desk Support, Professionalism, Technical Communication, Verbal Communication Skills, Problem Solving, Communication

Skills you'll gain: Prompt Engineering, Standard Operating Procedure, Generative AI, Customer Support, ChatGPT, Customer Service, Personalized Service, Customer experience improvement, Artificial Intelligence, Customer Insights, Workflow Management, Automation, Business Ethics, Natural Language Processing

Skills you'll gain: Excel Formulas, Google Sheets, Service Level, Spreadsheet Software, Customer Data Management, Customer Support, Data Entry, Data Validation, Process Analysis, Data Analysis, Data Integration, Organizational Skills, Data Management

Skills you'll gain: Microsoft Excel, Excel Formulas, Data Visualization, Spreadsheet Software, Data Analysis Expressions (DAX), Microsoft 365, Productivity Software, Data Import/Export, Data Management, File Management

Skills you'll gain: Customer Service, Customer Relationship Building, Continuous Improvement Process, Process Improvement, Performance Metric, Customer experience improvement, Customer Complaint Resolution, Client Support, Technical Support, Expectation Management, Conflict Management, Communication Strategies