Skills you'll gain: Service Recovery, De-escalation Techniques, Greeting Customers, Customer Complaint Resolution, Customer Service, Conflict Management, Client Services, Hospitality, Friendliness, Professionalism, Teamwork, Composure, Coordination, Customer experience improvement, Personalized Service, Customer Relationship Building, Verbal Communication Skills, Communication, Empathy, Active Listening

Skills you'll gain: Database Design, Database Theory, MongoDB, Database Development, Database Management Systems, Databases, Data Modeling, Database Architecture and Administration, NoSQL, Relational Databases, Unified Modeling Language, SQL, Data Integrity, Performance Tuning, Diagram Design, Software Architecture, Conceptual Design

Skills you'll gain: Management Training And Development, Employee Engagement, Workforce Management, Social Impact, Occupational Safety And Health, Industrial and Organizational Psychology, Business Research, Research Methodologies, Employee Retention, Research Design, Training Programs, Communication, Case Studies, Program Evaluation

Skills you'll gain: Test Planning, Test Driven Development (TDD), Release Management, Software Testing, Behavior-Driven Development, Business Continuity Planning, Risk Management, System Testing, Application Deployment, Software Quality Assurance, Software Development Life Cycle, CI/CD, Data Validation, Systems Analysis, Systems Thinking, Data Modeling, Product Lifecycle Management, Business Process Automation, Digital Transformation, Process Flow Diagrams

Skills you'll gain: Peripheral Devices, File Systems, Mac OS, User Accounts, Virtual Private Networks (VPN), File Management, TCP/IP, User Provisioning, Data Security, System Configuration, Apple software proficiency, Network Protocols, Operating System Administration, Network Administration, Network Support, Software Installation, Data Management, Unix Commands, Unix, Application Performance Management

Skills you'll gain: ChatGPT, Responsible AI, Generative AI, Data Ethics, Algorithms, Artificial Intelligence, Predictive Analytics, Record Keeping, Diversity Awareness, Health Equity, Model Evaluation, Case Studies

Skills you'll gain: Customer Insights, ChatGPT, Generative AI, Prompt Engineering, Customer experience improvement, AI Enablement, Personalized Service, AI Workflows, Customer Service, Workflow Management, Self Service Technologies, Operational Efficiency, Automation, Analysis

Skills you'll gain: Payroll, HR Tech, Compensation Strategy, Human Resources Software, Compensation and Benefits, Benefits Administration, Human Resources Information System (HRIS), Payroll Systems, Compensation Analysis, Compensation Management, Payroll Processing, Human Resources, Operational Efficiency, Responsible AI, AI Enablement, Data Ethics, Workforce Management, AI Personalization, Benefits Enrollment Processes, Employee Engagement

Skills you'll gain: Customer Service, Advertising, Market Research, Value Propositions, Brand Management, Customer Relationship Management, Target Market, Marketing Communications, Logistics, Customer Insights, Supply Chain Management, Sales Management, B2B Sales, Marketing Strategies, Selling Techniques, Competitive Analysis, Communication

Skills you'll gain: Package and Software Management, Command-Line Interface, Ubuntu, Linux, Linux Administration, Linux Commands, Red Hat Enterprise Linux, Unix Commands, File Systems, Software Installation, Operating System Administration, File Management, Virtual Environment, Open Source Technology

Skills you'll gain: Linux, Linux Administration, Operating System Administration, File Systems, User Accounts, Data Storage, Systems Administration, File Management, Performance Tuning, Data Storage Technologies, System Configuration, Security Controls

Skills you'll gain: Open Source Technology, Package and Software Management, Linux, Ubuntu, Operating System Administration, Linux Administration, Linux Commands, Operating Systems, Unix, Command-Line Interface, Unix Commands, Network Administration, Red Hat Enterprise Linux, Bash (Scripting Language), Shell Script, Web Servers, System Configuration, General Networking, Firewall, Virtual Machines