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  1. Categories
  2. Customer Retention

Results for "customer retention"


  • M

    Microsoft

    Advanced Customer Relationship Management

    Skills you'll gain: Proposal Development, Business Writing, Customer Relationship Management (CRM) Software, Customer experience improvement, Customer Insights, Stakeholder Communications, Customer Acquisition Management, Loyalty Programs, Customer Analysis, Personalized Service, Gap Analysis

    Advanced · Course · 1 - 4 Weeks

  • C

    Coursera

    Customer Analytics & Intelligence

    Skills you'll gain: Customer Retention, HubSpot CRM, Brand Awareness, Surveys, Survey Creation, Marketing Analytics, Google Analytics, Customer Analysis, Customer Service, Customer Relationship Management (CRM) Software, Customer Insights, Customer Relationship Management, Marketing Effectiveness, Customer Data Management, A/B Testing, Product Improvement, Target Audience, Data Analysis, Digital Marketing, Performance Measurement

    4.5 stars, 132 reviews, Intermediate, Specialization, 3 - 6 Months

    ★ 4.5 (132) · Intermediate · Specialization · 3 - 6 Months

  • C

    Coursera

    Voice of the Customer (VoC): Enhancing Experiences

    Skills you'll gain: Customer experience improvement, Customer Insights, Customer Service, Customer Analysis, Customer Engagement, Customer Retention, Customer Relationship Building, User Feedback, Product Improvement, Active Listening, Continuous Improvement Process, Cross-Functional Collaboration

    4.8 stars, 181 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.8 (181) · Beginner · Course · 1 - 4 Weeks

  • P

    Packt

    Mastering Customer Success

    Skills you'll gain: Customer Success Management, Crisis Management, Customer Relationship Building, Customer Retention, Customer Relationship Management (CRM) Software, Customer Engagement, Customer Relationship Management, Customer experience improvement, Performance Metric, Business Metrics, Key Performance Indicators (KPIs), Account Management, Stakeholder Engagement, Product Knowledge, Business Management, Smart Goals, Business Strategies, Growth Strategies, Business, Service Level Agreement

    4.6 stars, 7 reviews, Beginner, Course, 1 - 3 Months

    ★ 4.6 (7) · Beginner · Course · 1 - 3 Months

  • S

    STARWEAVER

    Customer Relationship Management

    Skills you'll gain: Loyalty Programs, Customer Relationship Management (CRM) Software, Customer Relationship Building, Customer Analysis, Customer Retention, Customer Success Management, Sales Management, Marketing Strategies, Business Development, Performance Management, Performance Measurement, Data-Driven Decision-Making

    4.6 stars, 292 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.6 (292) · Beginner · Course · 1 - 4 Weeks

  • A

    Automatic Data Processing, Inc. (ADP)

    Employee Engagement & Retention Leadership

    Skills you'll gain: Trustworthiness, Team Management, Teamwork, Team Leadership, Productivity, Team Building, Visionary, Peer Review, Team Collaboration, Collaboration, Employee Engagement, Value Propositions, Drive Engagement, Honesty, People Development, Professional Development, Storytelling, Employee Coaching, Employee Performance Management, Employee Retention

    4.7 stars, 23 reviews, Beginner, Specialization, 1 - 3 Months

    ★ 4.7 (23) · Beginner · Specialization · 1 - 3 Months

    Category: New
    New
  • M

    Microsoft

    Customer Engagement & Relationship

    Skills you'll gain: Customer Engagement, Customer Retention, Customer Relationship Building, Relationship Management, Customer Communications Management, Customer Service, Customer Analysis, Driving engagement, Account Strategy, Emotional Intelligence, Account Management, Customer Complaint Resolution, AI Personalization, Writing, Communication Planning, Communication, Business Metrics, System Implementation

    Beginner · Course · 1 - 3 Months

    Category: New
    New
  • T

    The Expert Academy

    B2B Sales: Deal Closing And Customer Retention

    Skills you'll gain: Closing (Sales), Customer Relationship Management, Selling Techniques, B2B Sales, Sales Presentation, Sales, Customer Relationship Management (CRM) Software, Customer Retention, Account Management, Overcoming Objections, Sales Management, Sales Strategy, Relationship Management, Customer Relationship Building, Customer experience improvement, Negotiation, Price Negotiation, Customer Insights, Growth Strategies, Relationship Building

    Intermediate · Course · 1 - 3 Months

    Category: New
    New
  • C

    Coursera

    Applied Lifecycle Marketing

    Skills you'll gain: Data-Driven Marketing, Customer Retention, Email Automation, Marketing Automation, HubSpot CRM, Marketing Strategies, Customer Analysis, Marketing Analytics, Customer Relationship Management (CRM) Software, Target Audience, Email Marketing, Data-Driven Decision-Making, Customer Insights, B2B Sales, Marketing Effectiveness, Data Cleansing, Customer Relationship Management, Lead Generation, Growth Strategies, E-Commerce

    Intermediate · Specialization · 3 - 6 Months

    Category: New
    New
  • H

    Harvard Business Review

    Succeed with Customers

    Skills you'll gain: Marketing Planning, Customer Engagement, Value Propositions, Customer Analysis, Customer Relationship Building, Marketing Strategies, Target Market, Marketing Strategy and Techniques, Customer Insights, Customer experience improvement, Marketing, Target Audience, Team Building, Marketing Communications, Market Research, Customer Support, Global Marketing, Consumer Behaviour

    Intermediate · Course · 1 - 4 Weeks

  • G

    Google

    Build Customer Loyalty

    Skills you'll gain: Customer Relationship Building, Brand Loyalty, Relationship Management, User Feedback

    5 stars, 36 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 5 (36) · Beginner · Course · 1 - 4 Weeks

  • C

    Chris Croft Training

    Master Pricing: Balance Profit and Customer Retention

    Skills you'll gain: Brand Loyalty, Price Negotiation, Customer Retention, Operating Cost, Consumer Behaviour, Gross Profit, Marketing Psychology, Growth Strategies, Negotiation, Entrepreneurship, Small Business Accounting, Leadership and Management, Finance

    Mixed · Course · 1 - 3 Months

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