
Coursera
Skills you'll gain: Customer Retention, Loyalty Programs, Customer Relationship Management, Brand Loyalty, Customer Relationship Management (CRM) Software, Customer experience improvement, Customer Service, Customer Advocacy, Consumer Behaviour, User Feedback, Marketing Strategies, Service Improvement
★ 4.6 (91) · Beginner · Course · 1 - 4 Weeks

University of Maryland, College Park
★ 4.7 (21) · Beginner · Course

John Wiley & Sons
Skills you'll gain: Customer Success Management, Customer Retention, Customer Relationship Building, Customer Engagement, Customer Relationship Management, Software As A Service, Customer Data Management, Customer Support, Customer Service, Customer Analysis, Account Management, B2B Sales, Client Support, Business Metrics, Organizational Structure, Performance Measurement, Scalability, Drive Engagement
Intermediate · Course · 3 - 6 Months

Coursera
Skills you'll gain: Dashboard, Conversion Funnel Analysis, Dashboard Creation, Data Storytelling, Marketing Budgets, Looker (Software), Customer Retention, SQL, Data Visualization, Marketing Analytics, Customer Insights, Tableau Software, Statistical Analysis, Predictive Analytics, Business Intelligence, Data Analysis, Time Series Analysis and Forecasting, Data-Driven Decision-Making, R Programming, Python Programming
Intermediate · Specialization · 3 - 6 Months

Alex Genadinik
Skills you'll gain: Customer experience improvement, Customer Retention, Customer experience strategy (CX)
Mixed · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Customer Retention, Customer Relationship Management (CRM) Software, Customer Engagement, Customer Relationship Management, Customer Relationship Building, Customer Analysis, HubSpot CRM, Marketing Automation, Email Marketing, Email Automation
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Persona Development, Customer Analysis, Customer Insights, Marketing Analytics, Customer Retention, Data-Driven Marketing, Target Audience, Market Research, Marketing Effectiveness, Pivot Tables And Charts, Marketing Strategies, Strategic Marketing, Data-Driven Decision-Making, Data Analysis, Return On Investment
Beginner · Course · 1 - 4 Weeks
Skills you'll gain: Loyalty Programs, Relationship Management, E-Commerce, Customer Relationship Management, Customer Relationship Building, Web Analytics, Digital Marketing, Product Improvement, Digital Analysis, Performance Analysis
★ 4.8 (6.1K) · Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Prospecting and Qualification, Customer Retention, Sales Process, B2B Sales, Conversion Funnel Analysis, Marketing Strategies, Customer Acquisition Management, Email Marketing, Customer Engagement, Growth Strategies, Business Marketing, Business-To-Consumer, Customer Analysis, HubSpot CRM, Personalized Campaigns, Return On Investment, E-Commerce
Beginner · Course · 3 - 6 Months
Skills you'll gain: Email Marketing, Social Media Marketing, Point of Sale, Customer Relationship Building, Brand Loyalty, Driving engagement, Customer Retention, Order Delivery, Social Media Analytics, Drive Engagement, Social Media Content, Customer Relationship Management, Customer Engagement, Relationship Management, Customer Analysis, Customer Advocacy, Content Scheduling, Logistics Management, E-Commerce, Digital Marketing
★ 4.9 (78) · Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Customer Relationship Management (CRM) Software, Customer Relationship Management, Customer experience strategy (CX), Customer Success Management, Case Studies, Customer Acquisition Management, Customer Analysis, Customer experience improvement, Customer Retention, Customer Relationship Building, Organizational Strategy, Marketing Automation, Business Strategies, Customer Service, Operational Analysis, Marketing Strategies, Portfolio Management, Analysis, Relationship Management, Business Strategy
★ 4.6 (65) · Beginner · Specialization · 1 - 3 Months
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