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  1. Categories
  2. Customer Retention

Results for "customer retention"


  • C

    Coursera

    Improving Customer Retention

    Skills you'll gain: Customer Retention, Loyalty Programs, Customer Relationship Management, Brand Loyalty, Customer Relationship Management (CRM) Software, Customer experience improvement, Customer Service, Customer Advocacy, Consumer Behaviour, User Feedback, Marketing Strategies, Service Improvement

    4.6 stars, 91 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.6 (91) · Beginner · Course · 1 - 4 Weeks

  • U

    University of Maryland, College Park

    Customer Value, Acquisition, and Retention

    4.7 stars, 21 reviews, Beginner, Course

    ★ 4.7 (21) · Beginner · Course

  • J

    John Wiley & Sons

    Customer Success: Reducing Churn & Growing Revenue

    Skills you'll gain: Customer Success Management, Customer Retention, Customer Relationship Building, Customer Engagement, Customer Relationship Management, Software As A Service, Customer Data Management, Customer Support, Customer Service, Customer Analysis, Account Management, B2B Sales, Client Support, Business Metrics, Organizational Structure, Performance Measurement, Scalability, Drive Engagement

    Intermediate · Course · 3 - 6 Months

    Category: New
    New
  • C

    Coursera

    User Retention Analytics

    Skills you'll gain: Dashboard, Conversion Funnel Analysis, Dashboard Creation, Data Storytelling, Marketing Budgets, Looker (Software), Customer Retention, SQL, Data Visualization, Marketing Analytics, Customer Insights, Tableau Software, Statistical Analysis, Predictive Analytics, Business Intelligence, Data Analysis, Time Series Analysis and Forecasting, Data-Driven Decision-Making, R Programming, Python Programming

    Intermediate · Specialization · 3 - 6 Months

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  • A

    Alex Genadinik

    Customer Experience: How To Delight Customers

    Skills you'll gain: Customer experience improvement, Customer Retention, Customer experience strategy (CX)

    Mixed · Course · 1 - 4 Weeks

  • What brings you to Coursera today?

  • C

    Coursera

    Segment and Retain Customers

    Skills you'll gain: Customer Retention, Customer Relationship Management (CRM) Software, Customer Engagement, Customer Relationship Management, Customer Relationship Building, Customer Analysis, HubSpot CRM, Marketing Automation, Email Marketing, Email Automation

    Intermediate · Course · 1 - 4 Weeks

  • C

    Coursera

    Customer Segmentation and Analytics

    Skills you'll gain: Persona Development, Customer Analysis, Customer Insights, Marketing Analytics, Customer Retention, Data-Driven Marketing, Target Audience, Market Research, Marketing Effectiveness, Pivot Tables And Charts, Marketing Strategies, Strategic Marketing, Data-Driven Decision-Making, Data Analysis, Return On Investment

    Beginner · Course · 1 - 4 Weeks

  • G

    Google

    Satisfaction Guaranteed: Develop Customer Loyalty Online

    Skills you'll gain: Loyalty Programs, Relationship Management, E-Commerce, Customer Relationship Management, Customer Relationship Building, Web Analytics, Digital Marketing, Product Improvement, Digital Analysis, Performance Analysis

    4.8 stars, 6.1K reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.8 (6.1K) · Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    Strategic Growth & Engagement

    Skills you'll gain: Prospecting and Qualification, Customer Retention, Sales Process, B2B Sales, Conversion Funnel Analysis, Marketing Strategies, Customer Acquisition Management, Email Marketing, Customer Engagement, Growth Strategies, Business Marketing, Business-To-Consumer, Customer Analysis, HubSpot CRM, Personalized Campaigns, Return On Investment, E-Commerce

    Beginner · Course · 3 - 6 Months

    Category: New
    New
  • G

    Google

    Google Digital Customer Engagement

    Skills you'll gain: Email Marketing, Social Media Marketing, Point of Sale, Customer Relationship Building, Brand Loyalty, Driving engagement, Customer Retention, Order Delivery, Social Media Analytics, Drive Engagement, Social Media Content, Customer Relationship Management, Customer Engagement, Relationship Management, Customer Analysis, Customer Advocacy, Content Scheduling, Logistics Management, E-Commerce, Digital Marketing

    4.9 stars, 78 reviews, Beginner, Specialization, 3 - 6 Months

    ★ 4.9 (78) · Beginner · Specialization · 3 - 6 Months

  • E

    EDUCBA

    Customer-Centric CRM Strategy and Management

    Skills you'll gain: Customer Relationship Management (CRM) Software, Customer Relationship Management, Customer experience strategy (CX), Customer Success Management, Case Studies, Customer Acquisition Management, Customer Analysis, Customer experience improvement, Customer Retention, Customer Relationship Building, Organizational Strategy, Marketing Automation, Business Strategies, Customer Service, Operational Analysis, Marketing Strategies, Portfolio Management, Analysis, Relationship Management, Business Strategy

    4.6 stars, 65 reviews, Beginner, Specialization, 1 - 3 Months

    ★ 4.6 (65) · Beginner · Specialization · 1 - 3 Months

1234…262

Best Customer Retention courses from Coursera

Top-rated Customer Retention courses offered by Coursera on Coursera.

  1. 1
    Improving Customer Retention
    CourseraBeginner1 - 4 Weeks4.6(91)Coursera
  2. 2
    User Retention Analytics
    CourseraIntermediate3 - 6 Months2.0(2)Coursera
  3. 3
    Segment and Retain Customers
    CourseraIntermediate1 - 4 WeeksCoursera

Best Customer Retention certificate programs

Earn a certificate in Customer Retention from top universities and companies.

  1. 1
    Google Digital Customer Engagement
    GoogleBeginner3 - 6 Months4.9(78)Specialization
  2. 2
    Customer-Centric CRM Strategy and Management
    EDUCBABeginner1 - 3 Months4.6(65)Specialization

Best Customer Retention courses for beginners

Top-rated beginner-friendly Customer Retention courses with no prerequisites.

  1. 1
    Customer Value, Acquisition, and Retention
    University of Maryland, College ParkBeginnerNo prerequisites
  2. 2
    Customer Segmentation and Analytics
    CourseraBeginner1 - 4 WeeksNo prerequisites
  3. 3
    Satisfaction Guaranteed: Develop Customer Loyalty Online
    GoogleBeginner1 - 4 Weeks4.8(6,080)No prerequisites

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