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  • Service Recovery

Results for "service recovery"


  • G

    Google Cloud

    Developing a Google SRE Culture

    Skills you'll gain: Site Reliability Engineering, Continuous Delivery, Safety Culture, Culture Transformation, Continuous Deployment, Continuous Integration, CI/CD, Service Level Agreement, Service Level, System Monitoring, Performance Measurement, Data-Driven Decision-Making, Organizational Structure, Incident Management, Automation, Performance Metric, Program Implementation, Goal Setting

    4.7
    Rating, 4.7 out of 5 stars
    ·
    923 reviews

    Beginner · Course · 1 - 3 Months

  • P

    Packt

    Ten Steps to ITSM Success

    Skills you'll gain: IT Service Management, Information Technology Infrastructure Library, IT Management, Service Management, Business Relationship Management, Control Objectives for Information and Related Technology (COBIT), Service Level, Continuous Improvement Process, Process Design, Service Design, Stakeholder Engagement, Continuous Quality Improvement (CQI), Service Level Agreement, Operational Excellence, Organizational Strategy, Process Improvement, Organizational Development, Process Development, Organizational Change, Organizational Leadership

    Intermediate · Course · 3 - 6 Months

  • M

    Microsoft

    Azure Cloud Services

    Skills you'll gain: Microsoft Azure, Virtual Machines, Virtualization and Virtual Machines, Scalability, Cloud Computing, Cloud Services, Infrastructure As A Service (IaaS), Cloud Infrastructure, Virtual Networking, Cloud Deployment, Kubernetes, Cloud Security, Network Security, Cloud Management, Network Routing, Security Controls, Load Balancing, Infrastructure Security, Application Deployment, Operating System Administration

    4.8
    Rating, 4.8 out of 5 stars
    ·
    30 reviews

    Beginner · Course · 1 - 4 Weeks

  • P

    Packt

    ServiceNow System Administrator from Zero to Hero

    Skills you'll gain: ServiceNow, Service Level, Systems Administration, User Accounts, Service Management, User Provisioning, Database Application, Security Controls, Business Process Automation, Enterprise Application Management, Email Automation, Role-Based Access Control (RBAC), System Configuration, Identity and Access Management, Information Management, Data Security, Automation, Content Management, Scripting

    4.1
    Rating, 4.1 out of 5 stars
    ·
    32 reviews

    Beginner · Course · 1 - 3 Months

  • G

    Google

    System Administration and IT Infrastructure Services

    Skills you'll gain: Systems Administration, IT Infrastructure, Lightweight Directory Access Protocols, Cloud Management, Operating System Administration, Active Directory, Server Administration, Disaster Recovery, Cloud Infrastructure, Technical Consulting, Information Technology, System Configuration, Cloud Computing, Cloud Services, Servers, Network Administration, Network Infrastructure, Data Storage

    4.8
    Rating, 4.8 out of 5 stars
    ·
    26K reviews

    Beginner · Course · 1 - 3 Months

  • P

    Packt

    Disaster Recovery and Business Continuity

    Skills you'll gain: Disaster Recovery, Malware Protection, Business Continuity Planning, Contingency Planning, Business Continuity, Data Centers, Information Assurance, Cybersecurity, Risk Mitigation, Business Risk Management, Incident Management, Crisis Management, Data Security, Risk Management, Data Loss Prevention, Communication Systems, Risk Analysis, IT Infrastructure, Network Infrastructure, Data Storage

    Beginner · Course · 3 - 6 Months

  • P

    Packt

    Business Continuity and Disaster Recovery

    Skills you'll gain: Disaster Recovery, Business Continuity, Contingency Planning, Threat Management, Incident Response, Risk Analysis, Key Performance Indicators (KPIs), Vulnerability Assessments, Business Risk Management, Crisis Management, Test Planning, Operational Risk, Communication Planning, Performance Metric, Cloud Computing, Cloud Services, Communication Strategies, Stakeholder Engagement

    4.9
    Rating, 4.9 out of 5 stars
    ·
    8 reviews

    Beginner · Course · 1 - 4 Weeks

  • S

    Simplilearn

    Foundations of Site Reliability Engineering Training

    Skills you'll gain: Incident Management, Site Reliability Engineering, Incident Response, Problem Management, Infrastructure as Code (IaC), Ansible, Continuous Deployment, Prometheus (Software), Cloud Computing, CI/CD, Kubernetes, Service Level, Performance Testing, Jenkins, Grafana, Amazon Elastic Compute Cloud, Configuration Management, Docker (Software), Artificial Intelligence, Machine Learning

    Beginner · Course · 1 - 3 Months

  • T

    Total Seminars

    Business Security, Governance, & Incident Response

    Skills you'll gain: Incident Response, Security Management, Computer Security Incident Management, Business Continuity Planning, Incident Management, Compliance Management, Business Continuity, Enterprise Security, Digital Forensics, Governance Risk Management and Compliance, Regulatory Compliance, Cyber Governance, Disaster Recovery, Risk Management, Computer Security, Security Software, Change Management, Security Testing, Security Awareness, Automation

    Intermediate · Course · 1 - 3 Months

  • M

    Macquarie University

    Cyber Security: Digital Forensics

    Skills you'll gain: Criminal Investigation and Forensics, Investigation, Cybersecurity, Data Security, Cyber Governance, Cyber Security Policies, Computer Security, Digital Assets, Security Testing, Data Analysis Software, Cyber Risk, Incident Management

    4.3
    Rating, 4.3 out of 5 stars
    ·
    15 reviews

    Beginner · Course · 1 - 3 Months

  • K

    Knowledge Accelerators

    Customer Service Fundamentals

    Skills you'll gain: Customer Service, Problem Solving, Customer Support, Telephone Skills, Greeting Customers, Service Level, Client Support, Help Desk Support, Operations Support Systems, Customer and Client Support, Service Management, Personal Attributes, Critical Thinking and Problem Solving, Technical Support and Services, Communication, Customer Complaint Resolution, Empathy, Customer Engagement, Customer experience improvement, Process Management

    4.8
    Rating, 4.8 out of 5 stars
    ·
    1.9K reviews

    Beginner · Course · 1 - 3 Months

  • S

    Starweaver

    Customer Service Essentials: 20 Skills for Happy Clients

    Skills you'll gain: Service Recovery, De-escalation Techniques, Greeting Customers, Customer Complaint Resolution, Customer Service, Conflict Management, Guest Relations, Hospitality Services, Hospitality and Food Services, Hospitality, Professionalism, Teamwork, Coordination, Customer experience improvement, Collaboration, Communication Strategies, Communication, Empathy, Active Listening

    5
    Rating, 5 out of 5 stars
    ·
    6 reviews

    Mixed · Course · 1 - 4 Weeks

1234…329

In summary, here are 10 of our most popular service recovery courses

  • Developing a Google SRE Culture: Google Cloud
  • Ten Steps to ITSM Success: Packt
  • Azure Cloud Services: Microsoft
  • ServiceNow System Administrator from Zero to Hero: Packt
  • System Administration and IT Infrastructure Services: Google
  • Disaster Recovery and Business Continuity : Packt
  • Business Continuity and Disaster Recovery: Packt
  • Foundations of Site Reliability Engineering Training: Simplilearn
  • Business Security, Governance, & Incident Response: Total Seminars
  • Cyber Security: Digital Forensics: Macquarie University

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