Skills you'll gain: Prompt Engineering, Business Workflow Analysis, Generative AI Agents, AI Workflows, Business Process Automation, Generative AI, AI Enablement, Tool Calling, Process Optimization, No-Code Development

Skills you'll gain: Cloud Services, Cloud Platforms, Productivity Software, Cloud Computing, Google Workspace, Virtualization and Virtual Machines, Desktop Support, Cloud Applications, Business Technologies, Technical Support and Services, Microsoft 365, Technical Support, End User Training and Support, Servers, Help Desk Support, Virtual Machines, Network Troubleshooting, Microsoft Teams, Amazon Elastic Compute Cloud, Customer Inquiries

Skills you'll gain: ServiceNow, Workflow Management, IT Service Management, Digital Transformation, Business Process Automation, Automation, Self Service Technologies, Artificial Intelligence, Service Management, Technical Support and Services, Operational Efficiency, Incident Management, Event Monitoring, Change Management, Performance Analysis

Skills you'll gain: Help Desk Support, Desktop Support, End User Training and Support, Technical Support, Software Documentation, Technical Documentation, Network Troubleshooting, Hardware Troubleshooting, Issue Tracking

Skills you'll gain: Content Performance Analysis, Content Strategy, Stakeholder Communications, User Experience, UI/UX Strategy, User Research, User Interface and User Experience (UI/UX) Design, Test Planning, Data-Driven Decision-Making, Web Analytics, Competitive Analysis, Writing, Editing, Quality Assessment

Skills you'll gain: Data Collection, Lean Six Sigma, Six Sigma Methodology, Quality Improvement, Process Improvement, Business Process, Project Management, Project Planning, Data Validation, Process Mapping, Descriptive Statistics, Statistics, Customer Insights, Statistical Analysis, Stakeholder Analysis

Skills you'll gain: Manufacturing and Production, Automation, Manufacturing Operations, Manufacturing Processes, Production Line, Production Process, Lean Manufacturing, Programmable Logic Controllers, Workforce Development, Robotics, Safety Standards, Safety Assurance, Sustainable Engineering, Sustainable Technologies, Human Machine Interfaces, Artificial Intelligence and Machine Learning (AI/ML), Internet Of Things, Scalability

Skills you'll gain: Mac OS, Microsoft Windows, Operating System Administration, Desktop Support, System Support, End User Training and Support, System Configuration, Computer Displays, Software Installation, Android (Operating System), Apple iOS, Mobile Security, Patch Management, System Monitoring, Application Performance Management, OS Process Management, Browser Compatibility, Collaborative Software, Data Maintenance

Skills you'll gain: Excel Macros, Dashboard, Forecasting, Microsoft Copilot, Microsoft Excel, UI Components, Visual Basic (Programming Language), Data Analysis Expressions (DAX), User Interface (UI), Automation, Debugging, Scenario Testing, Programming Principles

Skills you'll gain: Test Planning, Prompt Engineering, Version Control, OpenAI API, Debugging, Google Gemini, Software Design Patterns, Object Oriented Design, Software Testing, Test Tools, GitLab, Responsible AI, Infrastructure as Code (IaC), Application Programming Interface (API), Mobile Development, Front-End Web Development, Back-End Web Development, Application Development, GitHub, Artificial Intelligence and Machine Learning (AI/ML)

Skills you'll gain: Computer Hardware, Hardware Troubleshooting, Networking Hardware, Desktop Support, USB, Data Storage, Hardware Architecture, System Configuration, Peripheral Devices, Data Storage Technologies, General Networking, Operating Systems, Display Devices

Skills you'll gain: Cyber Threat Intelligence, Malware Protection, Personally Identifiable Information, Threat Detection, Threat Management, Cybersecurity, Cyber Attacks, Vulnerability Scanning, Information Privacy, Data Security, Security Awareness, Human Factors (Security), User Accounts