When you enroll in this course, you'll also be enrolled in this Specialization.
Learn new concepts from industry experts
Gain a foundational understanding of a subject or tool
Develop job-relevant skills with hands-on projects
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There are 5 modules in this course
Generative AI is reshaping how modern businesses automate tasks and improve efficiency. This course will teach you how to design and implement AI-powered automations using practical, hands-on approaches. Whether you’re new to automation or looking to sharpen your skills, you’ll gain the foundational knowledge needed to identify automation opportunities and build simple AI-enabled workflows.
You’ll explore essential concepts such as prompt engineering, workflow analysis, and tool selection—key skills for anyone aiming to integrate generative AI into day-to-day operations. Through guided examples, you’ll learn how to translate business needs into clear prompts and design automation strategies that reduce manual effort and support productivity.
No coding or prior AI experience is required. This course is suitable for professionals across industries who want to harness the power of AI in their teams or organizations.
By the end of this course, you’ll be ready to apply what you’ve learned to real-world scenarios and take the first step toward smarter, faster, AI-assisted workflows.
Enroll now to build your automation skills and future-proof your career.
This module provides an overview of the fundamental concepts of generative AI and its role in business process automation. You'll also learn about different types of AI-powered automation, understand their applications in various business contexts, and develop the ability to identify automation opportunities in business processes. This foundational knowledge will prepare you to work with specific tools and implement automation solutions in later modules.
Application of AI Automation in Business Scenarios•4 minutes
5 readings•Total 16 minutes
Specialization Overview•4 minutes
Course Overview•1 minute
How to Succeed in This Course•2 minutes
Helpful Tools and Resources•4 minutes
Module Summary: Foundations of Generative AI and Automation•5 minutes
4 assignments•Total 54 minutes
Practice Quiz: Understanding AI and Automation•10 minutes
Practice Quiz: Types of AI-Powered Automation •10 minutes
Practice Quiz: Applications of AI•10 minutes
Graded Quiz: Foundations of Generative AI and Automation•24 minutes
1 discussion prompt•Total 10 minutes
Your Automation Experience•10 minutes
5 plugins•Total 34 minutes
Reading: Key Terms in AI Automation•5 minutes
Reading: Code and Development Automation Using AI•7 minutes
Reading: How to Identify Automation Opportunities•3 minutes
Reading: Business Use Cases for AI Automation•4 minutes
Lab: Identify Automation Opportunities•15 minutes
Tools and Platforms for Generative AI in Automation
Module 2•2 hours to complete
Module details
In this module, you will explore various generative AI tools and platforms commonly used for automation. You'll learn to evaluate different tools, understand their capabilities and limitations, and select the most appropriate solutions for specific automation needs. Through hands-on labs, you'll gain practical experience with popular AI platforms and understand how they can be integrated into business workflows.
Module Summary: Tools and Platforms for Generative AI in Automation•4 minutes
4 assignments•Total 54 minutes
Practice Quiz: Overview of Popular AI Tools for Automation•10 minutes
Practice Quiz: Common AI Tool Capabilities•10 minutes
Practice Quiz: Selecting the Right Tools for Your Automation Needs•10 minutes
Graded Quiz: Tools and Platforms for Generative AI in Automation•24 minutes
1 discussion prompt•Total 10 minutes
Tool Selection Experience•10 minutes
7 plugins•Total 44 minutes
Reading: Features of Common Generative AI Tools•7 minutes
Reading: Strengths and Limitations of Generative AI Tools•5 minutes
Reading: AI Platform Capabilities Cheat Sheet•4 minutes
Lab: AI Tool Essentials Practice•10 minutes
Reading: Navigating Trade-Offs•3 minutes
Reading: A Guide to Evaluating AI Tools•5 minutes
Activity: Tool Selection Scenarios•10 minutes
Prompt Engineering for Automation
Module 3•3 hours to complete
Module details
This module delves into the art and science of prompt engineering specifically for automation tasks. You'll explore how to craft effective prompts that generate consistent, reliable outputs for automation workflows. Through practical exercises, you'll develop skills in writing, testing, and refining prompts for various business automation scenarios.
Module Summary: Prompt Engineering for Automation•4 minutes
4 assignments•Total 54 minutes
Practice Quiz: Automation-Focused Prompting•10 minutes
Practice Quiz: Advanced Techniques•10 minutes
Practice Quiz: Mastering AI Workflows•10 minutes
Graded Quiz: Prompt Engineering for Automation•24 minutes
1 discussion prompt•Total 10 minutes
Prompt Engineering Experience•10 minutes
8 plugins•Total 59 minutes
Reading: Prompt Components•5 minutes
Reading: Context Setting•3 minutes
Reading: Output Formatting•5 minutes
Lab: Basic Prompt Writing•10 minutes
Reading: Error Prevention•6 minutes
Lab: Advanced Prompt Creation•15 minutes
Reading: AI Workflow Best Practices•5 minutes
Lab: Design an AI Workflow•10 minutes
Building Your First Automated Workflow
Module 4•2 hours to complete
Module details
In this module, you will apply your knowledge to build complete automated processes using generative AI. You'll learn how to plan and implement automation sequences, effectively combining tools and prompts. Through hands-on projects, you'll gain practical experience in creating real-world automation solutions.
What's included
5 videos1 reading4 assignments6 plugins
Show info about module content
5 videos•Total 25 minutes
Translating Workflows into AI-Powered Automations•6 minutes
No-Code versus Code-Based Integration•5 minutes
Building AI Integrations for Automation•5 minutes
Implementing AI for Automation•5 minutes
Running and validating automations•4 minutes
1 reading•Total 6 minutes
Reading: Module Summary: Building Your First Automated Process•6 minutes
4 assignments•Total 52 minutes
Practice Quiz : Planning for AI Automation•8 minutes
Practice Quiz: AI Integration•10 minutes
Practice Quiz: Implementation and Troubleshooting•10 minutes
Graded Quiz: Building Your First Automated Process•24 minutes
6 plugins•Total 44 minutes
Reading: Process Mapping•7 minutes
Reading: Mapping AI Capabilities to Process Steps•7 minutes
Reading: Defining Requirements and Success Metrics•3 minutes
Reading: Integration Best Practices•5 minutes
Reading: Common Challenges and Troubleshooting•7 minutes
Activity: Designing an AI Automated Process•15 minutes
Course Quiz, Project, and Wrap-Up
Module 5•3 hours to complete
Module details
In this module, you will apply the knowledge gained in the course in a final project and a graded assessment. In the final assessment, you'll demonstrate your ability to create an automated workflow from start to finish. The module also wraps up the course learning and highlights key takeaways and next steps.
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Learner reviews
4.8
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5 stars
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Reviewed on Oct 27, 2025
Each course in this 3 course specialization is excellent in providing a strong foundation in Business Process Optimization.
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5·
Reviewed on Apr 19, 2026
Really good class to understand the mapping of a process to determining the opportunities to apply automation and AI in workflows. I would highly recommend.
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What will I get if I subscribe to this Specialization?
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Is financial aid available?
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