
Skills you'll gain: Scaled Agile Framework, Agile Project Management, Agile Software Development, Agile Methodology, Scrum (Software Development), Sprint Planning, Kanban Principles, Lean Methodologies, Organizational Change, Sprint Retrospectives, Waterfall Methodology, Process Mapping, Continuous Improvement Process, Prioritization, Requirements Analysis
Beginner · Course · 1 - 4 Weeks

Case Western Reserve University
Skills you'll gain: Leadership Development, Leadership, Organizational Change, Organizational Development, Organizational Leadership, Culture Transformation, Case Studies, Business Transformation, Change Management, Organizational Effectiveness, Stakeholder Engagement, Employee Engagement, Storytelling, Industrial and Organizational Psychology, Interviewing Skills, Psychology
Mixed · Course · 1 - 3 Months

Vanderbilt University
Skills you'll gain: Prompt Engineering, Productivity Software, Marketing Automation, Workflow Management, Content Creation, Automation, Social Media Content, Data Analysis, Data Transformation, Artificial Intelligence, Document Management, Complex Problem Solving
Beginner · Course · 1 - 3 Months

Starweaver
Skills you'll gain: Medical Privacy, Health Informatics, Health Information Management, Data Governance, Health Care, Health Technology, Data Quality, Medical Records, Health Insurance Portability And Accountability Act (HIPAA) Compliance, Interoperability, Data Ethics, Telehealth, Regulatory Compliance, Responsible AI, General Data Protection Regulation (GDPR), Health Equity, Information Privacy, Healthcare Ethics, Emerging Technologies, Ethical Standards And Conduct
Beginner · Course · 1 - 3 Months

Knowledge Accelerators
Skills you'll gain: Customer Service, Problem Solving, Customer Support, Greeting Customers, Help Desk Support, Customer and Client Support, Critical Thinking and Problem Solving, Technical Support and Services, Customer Relationship Management, Interpersonal Communications, Communication, Customer Complaint Resolution, Empathy, Customer Engagement, Customer experience improvement, Process Management
Beginner · Course · 1 - 3 Months

Skills you'll gain: Relationship Management, Professional Development, Customer Relationship Management, Interpersonal Communications, Service Recovery, Business Communication, Strategic Communication, Compassion, Solution Delivery
Intermediate · Course · 1 - 3 Months

Politecnico di Milano
Skills you'll gain: Data Strategy, Business Modeling, Data Ethics, Design Thinking, Innovation, Customer Data Management, Augmented and Virtual Reality (AR/VR), Market Opportunities, Data Governance, Technology Strategies, Data Management, Data-Driven Decision-Making, Platform As A Service (PaaS), Product Development, Big Data, Customer Insights, Strategic Thinking, Systems Thinking, Digital Transformation, Business Transformation
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Apache Hive, Big Data, JSON, Case Studies, Apache Hadoop, People Analytics, Policty Analysis, Research, and Development, Analytics, Data Analysis, Social Sciences, Data-Driven Decision-Making, Data Processing, Business Analytics, Data Manipulation, Data Transformation, Query Languages
Mixed · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Sales Territory Management, Sales Pipelines, Cold Calling, Regional Sales, Customer Relationship Management, Sales Presentation, Lead Generation, Sales Presentations, Sales Strategy, B2B Sales, Inside Sales, Consultative Selling, Sales Prospecting, Microsoft Copilot, Customer Relationship Management (CRM) Software, Email Automation, Generative AI, ChatGPT, AI Personalization, Customer Engagement
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Generative AI, Large Language Modeling, Business Leadership, AI Product Strategy, Communication, Strategic Leadership, Prompt Engineering, Strategic Communication, Business Transformation, Strategic Decision-Making, Organizational Change, Responsible AI, Business Strategy
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Feature Engineering, Microsoft Azure, Applied Machine Learning, Machine Learning, Machine Learning Algorithms, Data Processing, Data Cleansing, Supervised Learning, Data Transformation, MLOps (Machine Learning Operations), Application Deployment, Artificial Intelligence and Machine Learning (AI/ML), Data Quality, Resource Management
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, Generative AI Agents, Generative AI, ChatGPT, Self Service Technologies, Customer Service, AI Personalization, Customer Support, Customer Communications Management, Customer Engagement, Customer experience improvement, Customer and Client Support, Microsoft Copilot, Customer Insights, Artificial Intelligence, Customer Relationship Management, Automation, Natural Language Processing
Beginner · Course · 1 - 4 Weeks